Top 121 Of it Jobs in Ann Arbor, Mi

Technology Support Specialist
JPMorganChase —Belleville, MI
- Full-time
- Continuous improvement
- Entry level
- Under 1 year
- Health insurance
- Tuition reimbursement
Desktop Support Specialist Associate
University of Michigan —Ann Arbor, MI
- $50,000 - $52,000 a year
- Weekends as needed
- Hybrid work
- Google Workspace
- Computer Science
- Windows
- Disability insurance
- Health insurance
9d
IT Support Specialist
HISTOSONICS INC —Ann Arbor, MI
- $80,000 - $100,000 a year
- Full-time
- Mid-level
- Office
- 3 years
- Disability insurance
- Dental insurance
Quick Apply
10d
IT Service Desk Technician
OHM Advisors —Ann Arbor, MI
- Full-time
- Office
- Windows
- Conflict management
- Profit sharing
- Wellness program
Quick Apply
10d
IT Analyst
Censys —Ann Arbor, MI
- $103,000 - $134,000 a year
- Google Workspace
- Mid-level
- Office
- Health insurance
- Dental insurance
IT Support
EWIE Group —Ann Arbor, MI
- Computer Science
- Analysis skills
- 1 year
Quick Apply
IT Support Associate I
Expeditors —Romulus, MI
- $50,000 - $60,000 a year
- Full-time
- SharePoint
- Communication skills
- Entry level
- Employee stock purchase plan
- Paid holidays
Quick Apply
Help desk Technician
Trilon Group —Canton, MI
- $23 - $30 an hour
- Full-time
- Hybrid work
- Mid-level
- Office
- Microsoft Office
Quick Apply
Technical Support & Systems Specialist
Blue Zone Spaces —Dexter, MI
- $70,000 - $120,000 a year
- Full-time
- Google Workspace
- Research
- Mid-level
- Paid time off
Quick Apply
7d
Product Support Representative
Thomson Reuters —Ann Arbor, MI
- $36,800 - $68,300 a year
- Overtime
- Remote
- Azure
- High school diploma or GED
- Experience equivalent to degree accepted
- Commuter assistance
- Health savings account
4d
10- Month Technical Assistant
Ann Arbor Public Schools —Ann Arbor, MI
- Online Application
- School experience
- Basic math
- Mid-level
Desktop Support I
Lake Trust Credit Union —Brighton, MI
- Full-time
- Computer science
- Computer Science
- Bachelor of Science
- Health insurance
- 401(k) matching
IT Operations Specialist
Leoni —Farmington Hills, MI
- Hybrid work
- English
- Mid-level
- Bachelor's degree
IT Helpdesk
SBT Global, Inc. —Plymouth, MI
- $60,000 - $65,000 a year
- Contract
- 5 years
- English
- Senior level
Quick Apply
4d
IT Support Specialist II
Niterra North America Inc —Wixom, MI
- $55,000 - $67,000 a year
- Overtime
- Computer literacy
- Mid-level
- Office
- Paid parental leave
- Disability insurance
Quick Apply
Director Technology EOC Major Incident Management
Ascension —Novi, MI
- $140,859.84 - $196,350.53 a year
- Full-time
- Remote
- Management
- HIPAA
- 3 years
- Disability insurance
- Health insurance
1d
IT System Administrator (Onsite)
VERITA TELECOMMUNICATIONS —Plymouth, MI
- Full-time
- Background check
- Computer Science
- Pass drug screening
- 401(k) matching
- Opportunities for advancement
Quick Apply
IT Support Specialist
Firebolt Group Inc —Wixom, MI
- $50,000 - $65,000 a year
- Full-time
- Mid-level
- Office
- Windows
Quick Apply
IT Regional Service Technician
The 20 —Novi, MI
- Full-time
- Hybrid work
- Mid-level
- Travel
- Communication skills
- Health savings account
- Health insurance
Quick Apply
13d
Senior Desktop Support Specialist
University of Michigan —Ann Arbor, MI
- $60,000 - $80,000 a year
- Full-time
- Background check
- Laboratory
- Classroom
- Disability insurance
- Health insurance

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of it jobs near ann arbor, mi

Technology Support Specialist

JPMorganChase -
Belleville, MI

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Job Details

Full-time

Benefits

Health insurance
Tuition reimbursement
Retirement plan

Qualifications

Hardware maintenance
Computer hardware
Desktop (troubleshooting support)
Resolving technical support tickets
Customer service problem-solving

Full Job Description

JOB DESCRIPTION

Step into the role of technology support, where your expertise shapes the seamless tech experience in a dynamic cultural environment.

As a Technology Support Specialist in Corporate Data Center Services Team, you are a key part of a team that leverages best practices to support day-to-day technology activities. Your role involves assisting and troubleshooting hardware, software, and technology issues within the firm. You are committed to executing with efficiency and are focused on continuous improvement in service delivery, all while upholding a high level of customer satisfaction.

Job responsibilities

Provides basic first-line support for hardware, software, and technology issues through live chat and service requests, adhering to established processes and procedures
Utilizes established problem-solving techniques and diagnostic tools to systematically identify, analyze, and resolve technical issues, ensuring minimal downtime and optimal system functionality
Applies emerging knowledge of hardware components, networking concepts, and operational management to support and maintain technology systems
Contributes to the improvement of processes and procedures by identifying optimization areas and providing feedback on potential solutions

Required qualifications, capabilities, and skills

Up to 6 months of experience in problem-solving and delivering first contact end-user support to help resolve issues in real-time, including hardware, software, and network support
Exposure to support communication and resolution tools such as live chat, incident/service request management, and runbooks to help solve system issues
Baseline knowledge of typical technology operational issues
Ability to balance tasks while documenting outcomes
Flexibility to work varying days, including every other weekend, shift hours are 11:45pm to 12:15pm.

Preferred qualifications, capabilities, and skills

Familiarity with troubleshooting techniques for hardware, software, and technology systems
Capability to document issues, procedures, and root cause analysis

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

ABOUT THE TEAM

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

Apply Now

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of it jobs in ann arbor, mi

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Senior Desktop Support Specialist

I want to receive the latest job alert for of it in ann arbor, mi

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