Top 12 Change management consultant Jobs in Ann Arbor Mi

Implementation Specialist
Campfire Interactive —Ann Arbor, MI
- Weekends as needed
- Hybrid work
- Bachelor of Science
- Mid-level
- Office
- Flexible schedule
Quick Apply
Project Manager - Permitting
Metro Consulting Associates LLC —Plymouth, MI
- Office
- Business development
- Driver's License
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Senior IT Consultant, Service Area 4
Trinity Health —Livonia, MI
- Full-time
- Research
- 3 years
- Master's degree
9d
D365 F&O Functional Consultant
BlueAngle, LLC —United States
- $90,000 - $110,000 a year
- Full-time
- Background check
- Azure
- CPA
- Health insurance
- Paid time off
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Experienced Managing Consultant Construction Claims and Dispute Resolution
Merge Associates —United States
- $120,000 - $300,000 a year
- Full-time
- Remote
- Background check
- Engineering
- 11+ years
- Health savings account
- Paid holidays
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Implementation Specialist

Campfire Interactive -
Ann Arbor, MI

Quick Apply

Job Details

Full-time

Benefits

Flexible schedule

Qualifications

Customer communication

Full Job Description

Company Description

Founded in 2000, Campfire Interactive is a leader in cloud-based solutions for opportunity management, sales forecasting, quote lifecycle management, and program/project management. With over 12,000 users globally, our software empowers automotive suppliers to optimize portfolios, manage profitability, and make confident, data-driven decisions.

Campfire's core values: Can-Do Attitude, Customer Commitment, Teamwork, Results-Oriented, and Agent of Change

Job Description

As a Implementation Consultant, you will be the primary point of contact for Campfire customers. You will
be responsible for developing lasting customer implementations that promote successful deployment and
adoption, supporting customers as they move from pilots to active production users, and leading support
activities across cost estimation, quoting, pricing, and change management. You will also gather and
document customer requirements, contribute product insights based on customer experience, and help
develop scalable professional services processes as our global customer base grows.

Location & Work Model

Ann Arbor, MI — Hybrid: Primarily remote with 3 days in-office every other week
10–20% travel to customer sites for onboarding, training, or strategic reviews
Flexible schedule; occasional evening/weekend availability for urgent customer needs

Key Responsibilities

Customer Relationship Management

Develop customer implementations that promote retention, loyalty, and long-term account health
Support customers through the full lifecycle — from pilot to active production — ensuring smooth
transitions
Lead customer support activities for cost estimation, quoting, pricing, and change management
modules
Conduct training sessions, onboarding, and quarterly business reviews across multiple geographic
markets
Identify and pursue opportunities for subscription go-lives, upsells, and account expansion

Technical & Domain Expertise

Gather and document customer requirements for business processes including cost/price analysis,
supply chain management, sales and material forecasting, and production capacity
Understand and debug complex automotive cost models in collaboration with customers

Process & Team Collaboration

Develop professional services processes that drive efficient, standardized outcomes across a
growing customer base
Collaborate with Product, Sales, and Support teams to relay customer feedback and inform the
Campfire solution roadmap
Maintain accurate documentation of customer requirements, interactions, and action items in the
CRM
Manage multiple customer projects concurrently, meeting deadlines while delivering high-quality
outcomes

Qualifications

Core Competencies

Proven ability to build and maintain long-lasting, healthy relationships with enterprise customers
Excellent verbal and written communication skills; comfortable engaging diverse stakeholders
Strong problem-solving skills — able to work through complex issues independently and with a team
Top-down, big-picture thinker who can connect day-to-day work to broader business outcomes
Ability to thrive in a fast-paced, collaborative startup environment
Strong mathematical aptitude; comfortable with financial or cost-based analysis
Eagerness to learn and adapt to new tools, processes, and customer environments

Technical Skills

Experience delivering training and support across multiple geographic markets
Ability to understand and work within complex automotive cost models
Background collaborating with product development teams to ideate and implement scalable
solutions
Proficiency with Microsoft Excel and/or other financial modeling tools for cost and price analysis
Familiarity with CRM tools (e.g., Salesforce, HubSpot) preferred
Automotive industry knowledge preferred

Work Experience

4+ years of relevant experience in a customer-facing role — professional services, customer support,
or system implementation
Experience in the computer software or SaaS industry highly desirable
Experience with cost models in Microsoft Excel or similar software packages

Education

BA/BS degree in Finance, Business, Engineering, or a related discipline

Additional Information

All your information will be kept confidential according to EEO guidelines.

Quick Apply

Refine Your Search

change management consultant jobs in ann arbor mi

Implementation Specialist

Project Manager - Permitting

Senior IT Consultant, Service Area 4

D365 F&O Functional Consultant

Experienced Managing Consultant Construction Claims and Dispute Resolution

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