Top 15 Registration representative Jobs in Ann Arbor Mi

Patient Service Representative II
Solaris Health Holdings LLC —Novi, MI
- Full-time
- OSHA
- HIPAA
- High school diploma or GED
- Health savings account
Quick Apply
9d
Patient Services Representative
PACKARD HEALTH INC —Ann Arbor, MI
- Part-time
- Microsoft Word
- Microsoft Excel
- Computer literacy
Quick Apply
Patient Access Representative
Trinity Health Michigan —Ann Arbor, MI
- $16.92 an hour
- Full-time
- Mid-level
- High school diploma or GED
- ER
- Disability insurance
- Health insurance
Patient Access Coordinator
Trinity Health Michigan —Brighton, MI
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
Representative, Patient Access
Trinity Health Michigan —Canton, MI
- $16.92 an hour
- Full-time
- Inpatient
- Research
- High school diploma or GED
- Disability insurance
- Health insurance
8d
Office Professional, (10+ Month - Part Time)
Ann Arbor Public Schools —Ann Arbor, MI
- Part-time
- School experience
- Management
- Office
Registrar Senior
Corewell Health —Canton, MI
- Full-time
- Acute care
- 18 years or older
- Current TB test
Front Office Representative PT - PRN
The CORE Institute —Brighton, MI
- $17 - $18 an hour
- Part-time
- Spanish
- English
- High school diploma or GED
- Employee assistance program
- 401(k) matching
Quick Apply
Front Desk Agent - PM
Lodgco Hospitality —Ann Arbor, MI
- $15 an hour
- Part-time
- Clean driving record
- Residential
- Hotel
- Travel reimbursement
- Paid training
Quick Apply
3d
Property & Casualty Customer Service Representative
SIAA —Tecumseh, MI
- Full-time
- Computer literacy
- Mid-level
- Office
Quick Apply
Pharmacy Billing Specialist
Guardian Pharmacy of Michigan —Brighton, MI
- $23 - $24 an hour
- Full-time
- HIPAA
- Research
- Mid-level
- Health savings account
- AD&D insurance
Quick Apply
Guest Services Rep Part Time-104020
ESA Management, LLC —Novi, MI
- $14.75 an hour
- Part-time
- Basic math
- English
- Hotel
- Employee assistance program
- Vision insurance
Quick Apply
14d
Bilingual (English/Japanese) Sales Assistant
Kurabe America Corporation —Farmington Hills, MI
- Full-time
- ERP systems
- Research
- Mid-level
7d

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Medical Office Receptionist with Coordinator Support
Center for Plastic Surgery Ann Arbor —Ypsilanti, MI
The primary responsibility of the Medical Office Receptionist is to oversee front desk operations, ensuring a welcoming and efficient experience for every…
$18 - $22 an hour
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15h
Patient Service Representative II
Solaris Health Holdings LLC —Novi, MI
Ability to answer multiple incoming telephone calls. The Patient Service Representative II coordinates clerical tasks including answering the phones, greeting…
Quick Apply
9d

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Central Scheduling Representative (Monday-Friday 9a-5:30pm)
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Keyboarding, typing, and data entry skills, required. Screens registrations and customer data to ensure insurance eligibility and pre-certification and that…
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Patient Access Admitting
Nationwide Children's Hospital —Columbus, OH
The Patient Access Representative is responsible for greeting and registering patients, answering telephone calls, scheduling appointments, and pulling and…

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Patient Service Representative II

Solaris Health Holdings LLC -
Novi, MI

Quick Apply

Job Details

Full-time
9 days ago

Benefits

Health savings account

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Description:

GENERAL SUMMARY

The Patient Service Representative II ensures the patients receive the highest level of customer service and care. The Patient Service Representative II is knowledgeable in the areas of non-clinical support and acts as a resource to patient services staff, providing guidance on more complex issues and concerns. The Patient Service Representative II coordinates clerical tasks including answering the phones, greeting patients/visitors, and scheduling appointments in a professional and timely manner. They are responsible for moving the patients through the intake and checkout process including patient registration, scanning and filing medical records, collecting co-payments, deductibles, and any outstanding balances. The Patient Service Representative II may process referrals and charge entries. They ensure that all procedures are closely followed to create a seamless patient experience between clerical and clinical staff.

ESSENTIAL JOB FUNCTION/COMPETENCIES

Responsibilities include but are not limited to:

Acts as a resource to patient services staff, providing guidance on more complex issues/concerns.
Actively participates in problem solving and identifying improvement opportunities.
Welcomes and greets all patients and visitors, in person or over the phone.
Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information (ex. co-payments and insurance cards.)
Collects outstanding patient balances.
Obtains referrals and authorizations when required.
Scans incoming faxes, consents, reports, and all other patient information into patient chart.
Generates batch transmittal reports for each day.
Facilitates the patient flow by notifying the provider or other medical staff of the patients’ arrival, being aware of delays, and communicating with patients and clinical staff.
Schedules follow up services and office visits for patients. May also schedule surgery, diagnostic and imaging as needed ensuring proper authorizations are obtained.
Responds to inquiries by patients, prospective patients, and visitors in a courteous manner.
Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment.
Protects patient confidentiality, making sure protected health information (PHI) is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended.
Ensures proper hand off of responsibilities once their task is completed.
Meets established attendance criteria and starts work promptly.
Punctual and dependent for assigned/confirmed shifts.
Respects and acknowledges the organizations commitment to cultural diversity, which is expressed through behavior, language and actions.
Consistently demonstrates good use of time and resources.
Ensuring that all medical records are accurate and complete.
Supports billing by completing charge entry to ensure billing is achieved within 48 hours and all appropriate procedures are documented and billed for.
Performs other position related duties as assigned.

CERTIFICATIONS, LICENSURES OR REGISTRY REQUIREMENTS

KNOWLEDGE | SKILLS | ABILITIES

Skill in using computer programs and applications including Microsoft Office. Knowledge in healthcare systems operations and experience in navigating EMRs.
Ability to answer multiple incoming telephone calls.
Demonstrate excellent organizational skills, multi-tasked abilities, and the ability to perform well in stressful situations.
Customer-oriented with ability to remain calm in difficult situations.
Ability to work independently and manage multiple deadlines.
Ability to comprehend established office routines and policies.
Ability to keep financial records and perform mathematical tasks.
Knowledge of Medical Terminology.
Excellent verbal and written communication skills.
Proficient interpersonal relations skills.
Basic knowledge of health insurance products (HMO, PPO, HSA, Commercial, Medicare etc.).
Ability to navigate online health insurance portals to verify benefits.
Regularly adheres and supports compliance and accreditation efforts as assigned including, but not limited to OSHA, HIPAA & CMS guidelines for Parts C & D on General Compliance and Fraud, Waste & Abuse.
Complies with HR confidentiality standards.

Requirements:

EDUCATION REQUIREMENTS

High School Diploma or equivalent required.

Some college work preferred.

EXPERIENCE REQUIREMENTS

Minimum of 2-3 years’ customer service experience required. Experience in a medical office; specifically, urology, preferred.

Basic knowledge and understanding of CPT procedure coding and ICD-10 diagnostic coding preferred.

REQUIRED TRAVEL

N/A

PHYSICAL DEMANDS

Carrying Weight

Frequency

1-25 lbs.

Frequent from 34% to 66%

26-50 lbs.

Occasionally from 2% to 33%

Pushing/Pulling

Frequency

1-25 lbs.

Seldom, up to 2%

100 + lbs.

Seldom, up to 2%

Lifting - Height, Weight

Frequency

Floor to Chest, 1 -25 lbs.

Occasional: from 2% to 33%

Floor to Chest, 26-50 lbs.

Seldom: up to 2%

Floor to Waist, 1-25 lbs.

Occasional: from 2% to 33%

Floor to Waist, 26-50 lbs.

Seldom: up to 2%

Quick Apply

Refine Your Search

registration representative jobs in ann arbor mi

Patient Service Representative II

Patient Services Representative

Patient Access Representative

Patient Access Coordinator

Representative, Patient Access

Office Professional, (10+ Month - Part Time)

Registrar Senior

Front Office Representative PT - PRN

Front Desk Agent - PM

Property & Casualty Customer Service Representative

Pharmacy Billing Specialist

Guest Services Rep Part Time-104020

Bilingual (English/Japanese) Sales Assistant

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