Top 6 Front desk manager Jobs in Anson, Tx

FRONT DESK AGENT
TEXAS WESTERN MANAGEMENT PARTNERS —Abilene, TX
- Part-time
- Hotel
- Marketing
- Entry level
Quick Apply
NIGHT AUDIT
TEXAS WESTERN MANAGEMENT PARTNERS —Abilene, TX
- Morning shift
- Hotel
- Entry level
Quick Apply
Front Desk Agent
Royal Inn Extended Stay —Abilene, TX
- $12 - $15 an hour
- Part-time
- Bilingual
- Spanish
- English
- Paid time off
- Employee discount
Quick Apply
Schedule Specialist
Kinder Hearts Home Health and Hospice —Abilene, TX
- Weekends as needed
- Medical office experience
- HIPAA
- Employment & labor law
Quick Apply
6d
Night Auditor (Overnight Shift)
Hampton Inn and Suites Abilene I-20 —Abilene, TX
- $14 an hour
- Part-time
- No experience needed
- Hotel
- Entry level
- Flexible schedule
Quick Apply
Store Manager
dd's Discounts Stores —Abilene, TX
- Weekends as needed
- 5 years
- Merchandising
- English

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FRONT DESK AGENT

TEXAS WESTERN MANAGEMENT PARTNERS
Abilene, TX

Quick Apply

Job Details

Part-time

Qualifications

Buffet service
Visitor query response
Report preparation
Objection handling (sales technique)
Hotel and accommodations payment processing
Cash amount verification
Confidential information handling
Operator switchboards
Financial transaction processing
Greeting customers
Answering guest questions
Hotel room assignment management
Store opening/closing procedures
Accounting data entry
Fax machines
Daily transaction recording
Hospitality housekeeping
Laundry washing
Cleaning messes in dining areas
Telephone systems
Deposits
Hotel and accommodations guest complaints handling
Faxing
Marketing
Entry level
Office phone management

Full Job Description

Books guest reservations and/or coordinates with reservation center

Registers guests into the hotel in a prompt and courteous manner using up-selling techniques to maximize room rates; prepares for group check-ins, check-outs, and VIP arrivals. Greets, registers, and assigns rooms to guests

Handles confidential information, including guest records, with a high degree of integrity

Answers and routes call as appropriate; takes guest messages with accuracy

Assists with sales and marketing efforts as directed by the General Manager

Offers and properly handles requests for wake-up calls

Records pertinent guest information in the pass on log

Replenishes continental breakfast as needed and keeps the area clean

Ensures common area/lobby is clean

Performs laundry functions as directed

Checks guests in and out of the hotel; processes customer payments according to established policies and procedures.

Answers phone in a prompt, efficient, and friendly manner.

Promotes hotel services, facilities, and outlets and becomes informed and knowledgeable of upcoming events/ functions in the hotel and in the surrounding area.

Answers guests questions about the property and amenities and are able to refer and direct guests to area attractions and outlets. Arranges for the appropriate transportation of guests to and from the hotel when necessary.

Uses creative reasoning to overcome guest objections and concerns and to ensure 100% satisfaction.

Resolves minor guest complaints to the satisfaction of the customer; informs supervisor of major problems, complaints, disturbances or unhappy guests.

Respond quickly to guest requests or complaints in a friendly manner and appropriate action is taken. Follows up to ensure guest satisfaction.

Completes daily paperwork to include cashing out, documenting all adjustments, miscellaneous postings paid-outs, charges and check-outs.

Handles departmental accounting of monies, receipts, guest accounts and other forms of credit; posts all charges; completes cashiers report, prepares deposit and counts cashier bank.

Balances cash bag at open and closing of each shift.

Transmits and receives messages using equipment such as a computer, telephone, email, fax, and switchboard.

Provides a professional image at all times through appearance and dress.

Follows company policies and procedures.

Note: Other duties as assigned by supervisor or management

Behaviors Preferred:

Team player: Works well as a member of a group
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations Preferred:

Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals.

Quick Apply

Refine Your Search

front desk manager jobs in anson, tx

FRONT DESK AGENT

NIGHT AUDIT

Front Desk Agent

Schedule Specialist

Night Auditor (Overnight Shift)

Store Manager

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