Job Title: Manufacturing Supervisor
Reports To: Department Manager
Job Summary
The Manufacturing Supervisor C is responsible for overseeing and coordinating day-to-day operations for their assigned work area. The Supervisor supports the Department Manager in monitoring and managing employee activity and performance, providing coaching and counseling as needed. The Supervisor ensures safety and quality standards are met, resources are properly allocated, and schedules and production timelines are maintained. The Supervisor will lead their production team in a manner consistent with company policy as well as federal and state regulations to ensure organizational objectives are met.
Supervisory Responsibilities
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Work with Department Manager to apply policies and procedures regarding performance, quality standards, safety, personnel management, etc.
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Develop personnel through use of hiring, training, performance management, coaching, disciplinary actions, terminations, and similar personnel management activities
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Coach and support team members in achieving department goals
Essential Duties
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Support the Safety-First culture of Volm Companies and be a role model for safe working habits by setting clear safety expectations and supporting Company safety initiatives and policies
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Communicate safety topics and protocols to team daily, ensuring compliance, celebrating wins, and helping with any maintenance needs that can be done by non-maintenance personnel
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Develop technical competence and understanding of customer product requirements and manufacturing processes in order to support team members in meeting quality and productivity objectives
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Work with the Department Manager to develop and implement processes, initiatives, and strategies designed to improve departmental safety, quality, engagement, efficiency, and waste
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Work with the Department Manager to establish and communicate production standards that align with Company performance expectations
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Provide regular production metrics and efficiency reports to Department Manager and production team
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Assist Department Manager in identifying areas for process and procedure improvement and develop action plan for improvement
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Support sales team by responding to order inquiries and discrepancies in a timely manner Perform required administrative tasks such as timekeeping, performance, and production documentation
Required Skills and Abilities
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Ability to communicate in both the written and spoken language of English to a level that will allow the safe and effective performance of the job
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Commitment to following and promoting safe work habits (compliance with all Safety/AIB policies and procedures)
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Ability to successfully manage multiple projects and deadlines
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Capacity to effectively lead a team and comply with employment laws and regulations
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Ability to effectively work with ERP system, spreadsheets, word processing documents, and other applicable computer systems and software
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Strong critical thinking, troubleshooting, and analytical skills
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Capacity to calculate, analyze, and track figures and make competent decisions based on those figures
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Strong verbal, written, and group-presentation communication skills
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Communication, teamwork, and customer service skills are critical as Supervisors are expected to work directly and indirectly with all levels of employees, customers, and outside vendors
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Consistently demonstrate a high level of responsibility and accountability
Education and Experience
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Minimum of one year of experience supervising two or more people and multiple teams that includes hiring, firing, conducting disciplinary reviews, and coaching employees; supervisory experience in manufacturing environment is preferred
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Minimum of two years of experience working in manufacturing environment that includes knowledge of processes, equipment, parts, systems, and machinery used in the production of flexible packaging is preferred
Physical Requirements
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Consistent walking, talking, sitting, standing, repetitive motions, movements requiring fine motors skills and visual acuity
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Occasional climbing, kneeling, crouching, pulling, pushing, grasping, reaching, stooping, lifting (up to 50 pounds)
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Work is typically performed in conditions typical of a manufacturing environment though certain tasks/projects may occur outside or in an office environment
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Safety glasses, steel/composite toed shoes, and hearing protection when working on production floor
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Employee is generally protected from weather conditions but not necessarily from high and low temperatures
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Sufficient noise regularly requires employee to shout in order to be heard above ambient noise level
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Employee will be regularly exposed to a variety of physical conditions such as proximity to moving mechanical parts, electrical current, stored potential energy, and working at heights of 4 or more feet
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Employee may be exposed to conditions that affect the respiratory system or skin such as fumes, odors, dust mists, gases, limited ventilation, oils, chemicals, cutting fluids, etc.
Company Culture & Values
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A Commitment to Our Purpose (COMMITTED PEOPLE) – Our mission is to serve and build up our customers, suppliers, communities, and each other, guided by the principles of our Lord Jesus Christ. The commitment to serving and building up is easily seen in those employees that exemplify this value.
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Without Our Customers We Are Nothing (CUSTOMER FIRST) – We realize that we are blessed to serve our customers and without them, our company does not exist. They rely on us for their success and that is a responsibility we cannot take lightly. Our focus must be on serving them with as seamless communication and access to products as possible.
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Kind, Humble and Positive (HUMBLE) – These positive traits do not mean being a doormat to others. But when a person is kind, humble and positive it comes through in their genuine caring for those around them.
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A Desire For “Expert” (EXPERTS) – Our people want to be seen as the experts in their specific roles. From how we convert a bag efficiently and with highest quality, to knowledge of the product portfolio, to desiring to know more about tax or human resource policy – the desire for “expert” drives us in each of our roles.
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Intentional Growth – Developing of Self and Others (PERSONAL GROWTH)– Times, tools, and customer expectations change. Our team members are interested in developing themselves and those around them. We know that a stronger team is one that makes our customers and our fellow employees happier.
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Strong Work Ethic (HARD WORKERS) – The commitment to serve those around us is honorable and we respond to this by putting our strongest effort into that purpose.
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High Expectations of Self and Others (HIGH EXPECTATIONS) – We expect ourselves, and those around us, to put in our best effort. When others struggle, we help them align towards perfection. When we struggle, we are open and humble to hear it and course-correct accordingly.
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If It Isn’t Safe, We Don’t Do It (SAFETY) – All people deserve to return home to their loved ones safely and work in an environment where they can best execute their tasks safely. When choosing between safety and profit, safety and efficiency, safety and feelings, safety, and “x” – we choose safety.
Travel Requirements
This position requires occasional overnight travel and occasional travel within the workday.
Driver Qualification
The ability to drive a company owned/leased vehicle or personal vehicle on behalf of the company may be required. Inclusion in the company’s driver qualification program is required to drive a company owned/leased vehicle or personal vehicle.
Becoming a qualified driver includes:
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Agree to the company driving policies that apply to company owned/leased vehicle or personal vehicle as applicable.
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Possess and maintain a valid driver license and be a minimum of 21 years of age.
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Maintain an acceptable driving record, as evidenced by completion of a baseline motor vehicle record check and ongoing monitoring.
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When driving a personal vehicle on behalf of the company, must provide a copy of the declaration page from personal auto insurance that shows the policy dates and minimum coverage amounts ($300,000 bodily injury per accident/$100,000 property damage per accident or if driving less than 5 hours/200 miles a year $50,000 bodily injury per accident/$10,000 property damage per accident or the state minimum, whichever is more). This requirement is initially and then annually thereafter.
This job description is intended as a general outline of the primary responsibilities of the position. It is not intended to be an exhaustive or comprehensive list of all duties, responsibilities, or activities that may be required. The employer reserves the right to modify, add, or remove any responsibilities, duties, or activities as deemed necessary with or without notice.
Volm Companies is an equal opportunity employer and is committed to providing reasonable accommodation to qualified individuals with disabilities and other protected characteristics. If you require reasonable accommodation to perform the essential functions of the job, please inform us and we will work with you to address your needs.
Benefits
As a family-owned and operated company, we offer a comprehensive benefits package designed to support you and your family. We offer a strong foundation of benefits, including access to medical, dental, and vision coverage, an HSA employer contribution, and a 401k with profit sharing to secure your future. To support your overall well-being and family life, we offer additional benefits beyond the core package, such as paid vacation, wellness stipends, childcare reimbursement assistance, and much more. We are committed to continuously enhancing our benefits to meet the evolving needs of our team.
