Top 316 Information technology Jobs in Apple Valley, Mn

Technology Alignment Engineer
Tech Support Minnesota —New Prague, MN
- $65,000 - $75,000 a year
- Weekends as needed
- Azure
- Writing skills
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
1d
Specialist II, Business Technology Support
Sysco —Little Canada, MN
- $28.99 - $43.51 an hour
- Weekends as needed
- 5 years
- High school diploma or GED
- Continuous improvement
3h
IT Helpdesk Support Specialist
Factory Motor Parts Company —Eagan, MN
- $23 an hour
- Research
- Mid-level
- Experience equivalent to degree accepted
- Profit sharing
- Paid holidays
Quick Apply
4d
Applications Support Analyst
Thomson Reuters —Eagan, MN
- $52,700 - $97,900 a year
- Weekends as needed
- Hybrid work
- Mid-level
- SQL
- Analysis skills
- Commuter assistance
- Health savings account
2d
Customer Support Specialist - 100% Remote!
Converge Technology Solutions —Saint Paul, MN
- Full-time
- Remote
- High school diploma or GED
- Mentoring
- Typing
2d
Technology Support, Level 1
Wayzata Public Schools —Wayzata, MN
- From $25.70 an hour
- Multiple hires
- Customer service
- Mid-level
- High school diploma or GED
- 403(b) matching
- Disability insurance
IT Service Desk Analyst
All Surfaces Inc. —Bloomington, MN
- $50,000 - $60,000 a year
- Mid-level
- Office
- Travel
Quick Apply
Technology Support Specialist (2 Positions Available)
Eden Prairie Schools —Eden Prairie, MN
- $28.51 an hour
- Multiple hires
- Customer service
- High school diploma or GED
- 1 year
Technology Support Paraprofessional
Bloomington Public Schools —Bloomington, MN
- $23.06 - $27.15 an hour
- Writing skills
- High school diploma or GED
- Public school
- Health savings account
- Disability insurance
5d
Desktop Support Technician
SN Technologies pvt ltd —Minneapolis, MN
- $26.14 - $31.48 an hour
- Full-time
- Mid-level
- Windows
- Communication skills
- Dental insurance
Quick Apply
4d
IT Analyst
3M —Maplewood, MN
- $95,591 - $116,834 a year
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
- Health savings account
- Disability insurance
4d
IT Help Desk Associate
Nextten Stauer, LLC —Burnsville, MN
- $50,000 - $60,000 a year
- Computer science
- Azure
- Computer Science
- Paid holidays
- Health insurance
Quick Apply
5d
Help Desk Technician I
Willdan —Minnetonka, MN
- $30 - $35 an hour
- Office
- Windows
- Microsoft Office
Quick Apply
8d
Service Technician II
Syand Corporation —Burnsville, MN
- $60,000 - $75,000 a year
- Full-time
- Bachelor of Science
- Writing skills
- Research
Quick Apply
11d
Technical Support Specialist
Horwitz —New Hope, MN
- $55,000 - $65,000 a year
- Full-time
- Construction site
- Mid-level
- Office
Quick Apply
4d
Systems Support Specialist I
Northmarq —Bloomington, MN
- $24.04 - $28.85 an hour
- Microsoft Outlook
- Office
- Windows
- Paid parental leave
- Health insurance
Quick Apply
Analyst I - Mission Control
DailyPay —Minneapolis, MN
- $56,000 - $76,000 a year
- Email
- Remote
- Research
- Bachelor's degree
- Experience equivalent to degree accepted
- AD&D insurance
- Disability insurance
Technology Help Specialist
University of Minnesota —Minneapolis, MN
- Online Application
- Background check
- Google Workspace
- Data analysis skills
INGENYX- Desktop Support Administrator
Teleflex —Plymouth, MN
- $79,400 - $119,100 a year
- Overtime
- Spanish
- Azure
- 5 years
- Disability insurance
- Health insurance
IT Support Specialist
ACCRA Management Group LLC —Minnetonka, MN
- $23.50 - $29.38 an hour
- Full-time
- Computer science
- Computer Science
- Research
- Health savings account
- Health insurance
1d

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Technology Alignment Engineer

Tech Support Minnesota
New Prague, MN

Quick Apply

Job Details

Full-time
$65,000 - $75,000 a year
1 day ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Flexible schedule
Life insurance
Referral program

Qualifications

Network administration
Operating systems
Writing skills
Attention to detail
Customer relationship management (CRM) systems (technically supported)
Customer relationship management
Help desk
Analytics

Full Job Description

ABOUT US

Tech Support Minnesota is a growing Managed IT Services Provider based in New Prague, MN. We are a team of 10 employees who work collaboratively and transparently to achieve our company goals while continuously improving our services, processes, tools, and culture. We believe in transparency, accountability, and open communication, and we regularly involve our team in decisions that support the long-term health of the business.

Our team is trusted to take ownership of their work, contribute ideas, and support one another while maintaining flexibility when needed. We are committed to showing up for our clients when they need us most, helping them stay secure, supported, and confident in their technology. We move quickly, learn from mistakes, and keep improving along the way.

POSITION OBJECTIVE

The Technical Alignment Engineer (TAE) is a strategic technical position within the organization. The primary responsibility of the TAE is to understand the clients' network from top to bottom while bringing the clients' technology stack (hardware and software infrastructure) into compliance with industry standard best practices. This will be accomplished through both onsite and remote assessments. The TAE will follow-up and deliver findings to appropriate departments at Tech Support Minnesota and to the decision makers and/or clients. The goal of the TAE position is to create an understanding among our clients of the proactive processes that this role performs. By doing this we will add another trusted technical resource for our clients to leverage, thus strengthening our client/provider relationship.

REPORTING STRUCTURE

This position reports directly to the VP, Service Delivery and works closely with the Business Technology Advisor and Helpdesk Team.

PRINCIPAL DUTIES

Provides analytical support to the team and is responsible for conducting technical and information-gathering components
Serve as the trusted technical resource for our clients by creating a relationship with the point of contact (POC), responsible for defining and executing overall IT Strategy
Technical support of networking equipment: WAN and LAN connectivity, routers, firewalls, and security
Meets with decision makers / client to review client tickets, receive updated information, and get any other required information to help Tech Support Minnesota support them better
Meets with the Business Technology Advisor regularly to share knowledge on the client before and after the proactive onsite visit
Create and maintain the accuracy and integrity of client documentation in the centralized documentation system
Participate in identifying, defining, maintaining, and implementing standards and policies with other departments and teams at Tech Support Minnesota
Work with other departments at Tech Support Minnesota to assist in new client onboarding
Have an intimate knowledge of the client's business workflows and operations
Responsible for ensuring proper licensing requirements and compliance as it relates to LOB applications like M365, Azure, Sage, QuickBooks, etc
Identify trends in recurring support issues for clients’ staff and offer technical solutions, business process changes, and documentation to mitigate end user disruption, outages, or inconveniences
Perform scheduled or reactive onsite service calls
Occasional help desk assistance during high-ticket count peaks
This position will require rotated 24/7 on-call and after hours / weekend work as needed

QUALIFICATIONS & EXPERIENCE

Experience providing SMB technical and business guidance/experience working with C-Level executives
Able to explain advanced technical concepts in a way that can easily be understood by non-technical point of contacts
Proven understanding of operating systems, business applications, printing systems, and network systems
Experience providing end-user technical IT support

SKILLS & ATTRIBUTES

Strong written and verbal communication skills with a professional, approachable style.
Highly organized, detail-oriented, and able to manage multiple priorities, deadlines, vendors, and internal requests.
Comfortable taking initiative, asking good questions, and identifying opportunities to improve processes.
Able to work independently while staying aligned with team priorities and leadership expectations.
Customer-service mindset when interacting with employees, clients, vendors, and community partners.
Positive, team-first attitude with a willingness to help wherever needed in a small business environment.
High degree of confidentiality, discretion, accountability, and professionalism.
Awareness of and ability to work in accordance with company policies, procedures, and brand standards.

Pay: $65,000.00 - $75,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Life insurance
Paid time off
Referral program
Vision insurance

Experience:

Help desk: 2 years (Preferred)
Network administration: 1 year (Preferred)
Customer relationship management: 1 year (Preferred)

Ability to Commute:

New Prague, MN 56071 (Required)

Work Location: In person

Quick Apply

Refine Your Search

information technology jobs in apple valley, mn

Technology Alignment Engineer

Specialist II, Business Technology Support

IT Helpdesk Support Specialist

Applications Support Analyst

Customer Support Specialist - 100% Remote!

Technology Support, Level 1

IT Service Desk Analyst

Technology Support Specialist (2 Positions Available)

Technology Support Paraprofessional

Desktop Support Technician

IT Analyst

IT Help Desk Associate

Help Desk Technician I

Service Technician II

Technical Support Specialist

Systems Support Specialist I

Analyst I - Mission Control

Technology Help Specialist

INGENYX- Desktop Support Administrator

IT Support Specialist

I want to receive the latest job alert for information technology in apple valley, mn

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