Top 16 Customer service manager Jobs in Appleton, Wi

DMV Field Services Supervisor – Appleton
State of Wisconsin - Transportation —Appleton, WI
- $72,800 - $83,200 a year
- Online Application
- Customer service
- Mid-level
- Office
- Wellness program
- Paid holidays
2d
Airport Customer Service Supervisor - ATW
Unifi Aviation, LLC —Appleton, WI
- $19 an hour
- Overtime
- 18 years or older
- Experience working with individuals with disabilities
- Mid-level
- Health insurance
- Dental insurance
Customer Service Manager
Paper Transport LLC —De Pere, WI
- Computer literacy
- Mid-level
- Office
- Health savings account
- Paid holidays
Quick Apply
13d
Director of Service Operations - Data Centers
Generac Power Systems Inc —Oshkosh, WI
- Full-time
- PMP
- Mentoring
- Experience equivalent to degree accepted
- Free parking
- Health insurance
Quick Apply
14d
Account Manager/Customer Service Representative
Dave Wittmann Insurance & Financial Agency LLC —Little Chute, WI
- Part-time
- In-person
- Communication skills
- Entry level
- Disability insurance
- Health insurance
Quick Apply
Front End Team Leader/Customer Experience Manager
Ollies Bargain Outlet, Inc. —Neenah, WI
- Weekends as needed
- Merchandising
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Supervisor, Customer Services
Envoy Air Inc. —Green Bay, WI
- Weekends as needed
- Background check
- 18 years or older
- English
Retail Customer Service Supervisor FT
Marshalls —Appleton, WI
- $15.00 - $15.50 an hour
- Weekends as needed
- Merchandising
- Employment & labor law
- Mid-level
- Paid parental leave
- Health savings account

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Client Services Manager (Care Manager) – Senior Home Care
HSC Central Ohio LLC —Worthington, OH
Valid driver's license, proof of insurance, and ability to travel locally. Minimum of 2 years of experience in a care-related field.
From $50,000 a year
23h
Customer Service Supervisor
DHL —Lockbourne, OH
Evaluate performance variances to identify root cause, develop corrective action plan for review with manager and implement approved action plans.
$60,000 - $90,000 a year
Quick Apply

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DMV Field Services Supervisor – Appleton

State of Wisconsin - Transportation
Appleton, WI

Apply Now

Job Details

Full-time
$72,800 - $83,200 a year
2 days ago

Benefits

Wellness program
Paid holidays
Health insurance
Dental insurance
Paid time off
Pension plan
Employee assistance program
Vision insurance

Qualifications

Optimizing workflow processes
Legal analysis
Employee training
Legislative regulatory analysis
Driver's License
Quality improvement
Process improvement planning

Full Job Description

Introduction

Further your leadership skills while assisting in providing a high level of customer service to the citizens of Wisconsin! The Division of Motor Vehicles is recruiting to fill a Field Services Supervisor (DOT Supervisor) located at the Appleton Customer Service Center at 711 W. Association Drive, Appleton, WI 54914 and is required to work full time in the office.

WisDOT is a great place to work! In addition to meaningful and rewarding work, we offer a competitive benefits package featuring:

Substantial leave time including at least 3.5 weeks of paid leave time to start, 9 paid holidays, and 130 hours of sick time that roll over each year.
Excellent and affordable health, vision, and dental benefits (health plan options start at just $49/month for single plans and $122/month for family plans after two months of employment)
An exceptional pension plan with employer match and lifetime retirement payment, plus an optional tax advantaged 457 retirement savings plan
Well Wisconsin Wellness Program
A free and confidential employee assistance program that offers employees and their immediate family dependents a variety of tools, resources, and professional consultation services to support their health, goals, and overall well-being
Use this Total Rewards Calculator to see the total value of our competitive benefits package!

In addition to our generous employee benefits, we strive for inclusivity and celebrate different religious holidays and cultural observances and provide flexibility for utilizing paid time off for such celebrations. For more information on WisDOT you can visit our website by clicking here.

The Wisconsin Department of Transportation is an organization dedicated to creating transportation solutions through innovation and exceptional service. We are committed to fostering an environment rooted in Integrity, Diversity, Excellence, and Accountability. Click here to learn more about how we apply these values in our work.

Position Summary

This DMV Field Services Supervisor position supervises the Appleton Service Center which is a high-volume, high profile service center with staff that support Saturday hours. This position also oversees the Chilton 20-hour service center. This position is responsible for the administration of the driver license, motor vehicle registration, and ID card programs at DMV service centers. Responsibilities include: assigning work schedules, reviewing financial reports including cash errors, identifying training needs, and approving leave requests.

Additional job duties include: analyzing issues for consideration in new legislation or division policies and plans, developing process improvement efforts, encouraging staff to achieve unit goals, conducting performance evaluations, handling discipline issues, developing and monitoring budgets, and special projects as assigned.

Salary Information

This position is in schedule-range (81-03) with an annual salary of $72,800-$83,200, plus excellent benefits. A twelve-month probationary period is required. Pay for current state employees will be set in accordance with the Wisconsin State Compensation Plan.

Job Details

This state agency does not sponsor work visas. This state agency is not enrolled in USCIS E-Verify and is not eligible to employ international F-1 students seeking STEM-OPT extension. Any appointment made will be contingent on the applicant being able to prove valid status to work in the United States.

Prior to any appointments for position(s) filled from this announcement, candidates may be subject to a comprehensive criminal background check which may include FBI fingerprinting.

Saturday hours may be required.

Supervisors working in our Bureau of Field Services may perform driver license examining and will be required to possess a valid driver license or obtain one within 6 months of hire.

Supervisors are required to travel throughout their assigned service area on an independent and regular basis. Additionally, occasional independent travel throughout the state to attend meetings, trainings, and other individual assignments is also required.

Qualifications

Qualified applicants will have experience with all the following:

Developing, implementing and measuring process improvement efforts.
Training and improving performance of staff including providing guidance and feedback.
Interpreting, analyzing and applying complex information, such as laws, rules or policies and arriving at conclusions or recommendations.

In addition to having all the above, well qualified applicants will have experience in a leadership role (formal/informal) performing activities such as:

Assigning and delegating work.
Coordinating work processes between different work units or areas.
Approving and modifying work schedules.
Developing program or project goals.
Responding to and addressing employee discipline problems.
Leading and coordinating meetings.
Interpreting personnel related policies and procedures.
Conducting evaluations of performance and recommending appropriate action if necessary.

How To Apply

Apply online! To apply, click “Apply for Job” to start the application process. Then, you will access your existing account or to create a new account if you don’t have an account. Once you are logged in, click “Apply for Job.” Follow the steps outlined in the application process and submit your application.

This application requires you to submit a resume and letter of qualifications. Within your resume and letter of qualifications, you should describe your education, training, and experience as it relates to items listed in the “Qualifications” section of the job announcement. Your application materials are very important parts of your application and are used during our evaluation process to determine your eligibility for the position. For instructions on how to develop and what should be included in these materials, please view the Resume and Letter of Qualifications Tips document. Please view the ensuring a fair and equitable hiring process document to find out more information on the State of WI selection process. The vast majority of applicants are able to outline their background and experience in their resume within 1-3 pages. Any resumes or letters of qualifications submitted with more than 3 pages will not be considered after page 3.

Permanent classified state employees who are eligible for consideration (transfer or voluntary demotion) should complete the application process as described above by the stated deadline.

The State of Wisconsin offers a special program for qualified veterans with a 30% or greater service-connected disability. If you are a qualified veteran, please visit the Veterans Employment page and review method 2 for application instructions to be considered for the Veterans Non-Competitive Appointment program.

Submitted materials will be evaluated by a panel of job experts and the most qualified applicants will be invited to participate in the next step of the selection process. For general wisc.jobs user information and if you are experiencing issues and need technical assistance, please see the wisc.jobs Frequently Asked Questions page. Questions related to obtaining the job description and details about this specific job posting can be directed to Becca Ott at [email protected] or 608-266-7623.

Deadline to Apply

The deadline to apply is 11:59 PM CST on Sunday, August 2, 2026.

Apply Now

Refine Your Search

customer service manager jobs in appleton, wi

DMV Field Services Supervisor – Appleton

Airport Customer Service Supervisor - ATW

Customer Service Manager

Director of Service Operations - Data Centers

Account Manager/Customer Service Representative

Front End Team Leader/Customer Experience Manager

Supervisor, Customer Services

Retail Customer Service Supervisor FT

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