Top 3 desktop support technician Jobs in arcadia, wi

Desktop Support Technician
Ovation Workplace Services Inc —Winona, MN
- $35,000 - $50,000 a year
- Full-time
- Mid-level
- 3 years
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Information Technology Analyst ll
Pro Search, Inc. —United States
Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience). Partner with internal business teams to understand…
From $80,000 a year
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3d

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Desktop Support Engineer (Dispatch /Part-Time) Columbus, – Ohio
Axiom Technologies —Columbus, OH
Have A+ certification & at least one certification from either Cisco or Microsoft. 3+ years of strong experience providing IT Infrastructure field support,…
4d
Desktop Support Technician
UNION SUPPLY GROUP INC —Groveport, OH
Provide support to users relating to both hardware and software problems on their PC’s, laptops, printers, IoT equipment, office phones, and cell phones.
$65,000 - $75,000 a year
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Desktop Support Technician

Ovation Workplace Services Inc -
Winona, MN

Quick Apply

Job Details

Full-time
$35,000 - $50,000 a year

Qualifications

Customer communication

Full Job Description

Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Centre. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have relevant 3-5 years’ experience in Windows Desktop support.

Provide first/second level contact and problem resolution for customer issues.
b)Work with Third Party Vendors to remediate complex AV issues as needed.
c)Provide timely communication on issue status and resolution.
d)Maintain ticket updates for all reported incidents.
Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
Should have basic knowledge of Mac operating system, to support Apple pc users.
Install, upgrade, support and troubleshoot for printers, computer hardware.
Performs general preventative maintenance tasks on computers, laptops, printers.
Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.

This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

EQUAL EMPLOYMENT OPPORTUNITY
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy and related conditions), gender identity, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other characteristic protected under applicable law.
Applicants requiring reasonable accommodation during the hiring process should contact Human Resources in advance.

DISCLAIMER
This job description outlines the general nature and scope of the role and is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Management reserves the right to modify responsibilities as business needs evolve.

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