Top 25 Rv park Jobs in Arizona

Contact Center Specialist
Cove Communities —Phoenix, AZ
- Part-time
- Remote
- Word processing
- Analysis skills
- Organizational skills
Quick Apply
2d
Park Maintenance Worker
River City RV Park —Bullhead City, AZ
- From $15.50 an hour
- Part-time
- Heavy lifting
- Maintenance
- High school diploma or GED
Quick Apply
Guest Services & Reservations Specialist
Sky Resorts —Ehrenberg, AZ
- $15.15 an hour
- Part-time
- Administrative experience
- Computer skills
- Communication skills
Quick Apply
Park Manager_ Verde River
Streamside Parks —Camp Verde, AZ
- 5 years
- Driver's License
- Bachelor's degree
Quick Apply
General Manager - Rock Springs RV Resort
CRR Hospitality —Rock Springs, AZ
- Training & development
- Senior level
- Resort
- Paid holidays
- Health insurance
Quick Apply
Housekeeping Attendant PT - Buckeye Ranch RV Resort & Storage
CRR Hospitality —Tonopah, AZ
- From $16 an hour
- Part-time
- Ability to walk for extended periods
- Office
- Ability to stand for extended periods
- Flexible schedule
Quick Apply
9d
Office and Facilities Support Specialist
Sierra Del Saguaro MHP —Apache Junction, AZ
- $17 an hour
- Part-time
- Clean driving record
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Paid time off
Quick Apply
5d
Guest Services - Rock Springs RV Resort
CRR Hospitality —Black Canyon City, AZ
- Weekends as needed
- Data entry
- Typing
- Entry level
- Paid holidays
- Health insurance
Quick Apply
Volunteer Park Host
Pinal County —Gold Canyon, AZ
- Background check
- Maintenance
- Driver's License
Contact Center Specialist- Bilingual
Cove Communities —Phoenix, AZ
- Part-time
- Remote
- Bilingual
- Word processing
- Analysis skills
Quick Apply
2d
Bus Operator
Paul Revere Transportation —Grand Canyon, AZ
- From $28.49 an hour
- Urgently hiring
- 18 years or older
- Mid-level
- CDL
Housekeeping Public Space - River Sands RV Resort
CRR Hospitality —Ehrenberg, AZ
- $15.15 an hour
- Weekends as needed
- Ability to walk for extended periods
- Office
- Entry level
- Paid holidays
- Health insurance
Quick Apply
Maintenance Technician - Rock Springs RV Resort
CRR Hospitality —Black Canyon City, AZ
- Weekends as needed
- Customer service
- Mid-level
- Guest services
- Paid holidays
- Health insurance
Quick Apply
SPECIAL PROJECTS ADMINISTRATOR
Kaibab Band of Paiute Indians —Fredonia, AZ
- $24 - $25 an hour
- Full-time
- Research
- Mid-level
- Residential
- Health insurance
- Dental insurance
Quick Apply
10d
RV Service Technician
Tucson Park And Sell Rvs inc —Tucson, AZ
- $30 - $40 an hour
- Overtime
- Clean driving record
- Dealership
- Ability to walk for extended periods
- Health insurance
- Paid time off
Quick Apply
Ranger
Sun, Inc. —Buckeye, AZ
- $15.15 an hour
- Full-time
- Sales
- Customer service
- Computer literacy
- Paid jury duty
- Paid parental leave
5d
Seasonal VES 1
GRAND CANYON CONSERVANCY —Grand Canyon, AZ
- $16 an hour
- Weekends as needed
- Computer literacy
- Merchandising
- Cleaning
- Paid holidays
- 401(k)
Quick Apply
Resort Maintenance Technician - Part Time
Sun, Inc. —Casa Grande, AZ
- $16 - $18 an hour
- Part-time
- Customer service
- Computer literacy
- Sanitation
- Paid jury duty
- Paid holidays
Maintenance Manager - Verde Ranch RV Resort
CRR Hospitality —Camp Verde, AZ
- Weekends as needed
- Carpentry
- Mid-level
- Driver's License
- Paid holidays
- Disability insurance
Quick Apply
River Ranger
BLUEWATER CASINO & RESORT —Parker, AZ
- $15 an hour
- Seasonal
- Ability to walk for extended periods
- Computer literacy
- Basic math
Quick Apply

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Contact Center Specialist

Cove Communities -
Phoenix, AZ

Quick Apply

Job Details

Part-time
2 days ago

Qualifications

Salesforce Service Cloud
Record keeping
Proactive hotel and accommodations guest assistance
Customer relationship building
Email customer support
Phone communication
Word processing
Client inquiry handling
Answering guest questions
Post-sales issue resolution
Cross-selling
Salesforce Cloud
Analysis skills
Customer engagement
Sales management systems proficiency
Organizational skills
Property management systems (PMS)
Lead Tracking
Productivity software
Hotel and accommodations guest issue escalation
Hospitality online booking platforms
Communication skills
Email support
Entry level
Time management
Client interaction via phone calls

Full Job Description

This is a part-time remote position. The Cove Communities Contact Center Specialist (CCS) will interact with Cove’s team members and customers, providing an elevated level of customer support for RV and rental reservations, Cove home sales leads and escalated customer service issues. The CCS must be cross-trained and proficient in all three departments. This position requires a blend of customer service engagement and sales skills, including the ability to review resort site availability, understand reservation requirements, and complete booking using RMS the company’s reservation system. The Contact Center Specialist will support and execute all incoming home sales calls, answer the buyers’ questions about our parks’ amenities, lot fees, age requirements, pet policies, and general community guidelines.

The CCS acts as a concierge and must understand high level information about each of Cove’s communities and resorts to engage with our customers and answer inquiries. Cove’s Contact Center Specialists will be crossed trained and will be able to support all three departments by answering incoming phone calls, email requests, and AI chat bot inquiries. The CCS will work closely with the Marketing Department to support campaigns and flash sales

Primary Duties & Responsibilities

Interact with customers via telephone, email, and online chat, to provide information on Cove’s MH and RV communities and support customers who would like to stay at one of our communities with their purchase.
Provide information to RV and home sale customers.
Input incoming home sales leads to Sales Force and assign the lead to the appropriate sales associate.
Troubleshoot frequent customer service complaints, and if possible, resolve the issue with the guest or escalate the complaint to the proper manager/department. Enter all complaints to the Service Cloud for tracking purposes.
Acknowledge and answer all common questions and cross-sell resorts by referencing company FAQs, internal property reservation system (RMS), Manage America and Sales Force.
Ensure that appropriate action is taken to answer customer questions and assist with reserving the best available RV site for the guests. Our team will engage with prospective home buyers, whether the inquiry is received via phone calls, online chat, emails, or through or online web forms.

Skills & Abilities

Knowledge of, or ability to learn and maintain, information about each of Cove’s resorts and communities, including FAQs, rates, and general policies/procedures.
Answer all incoming general reservation and rental inquiries in a timely manner while maintaining a professional, courteous, and enthusiastic attitude.
Provide accurate information about resorts, availability, rates, policies, and amenities.
Ability to cross-sell and upsell additional nights or services across communities/resorts according to customer needs.
Accurately use computerized reservation system to enter new reservations and services or refer existing reservations inquiries as needed.
Communicate any specific details of incoming guest requirements to appropriate teams.
Process and reconcile payments on general reservations and ensure automated guest confirmations are promptly emailed or sent manually if requested.
Keep manager(s) appraised of all problems or incidents.
Support Cove Communities and its resort policies at all times.
Excellent interpersonal communication and customer service skills including active listening.
Analytical and critical thinking skills.
Multitasking and organizational skills.
Proficient computer skills with the ability to learn new software such as RMS, SalesForce and Service Cloud and Manage America.
Ability to answer a large volume of calls and/or emails daily with proper time management.

Education & Experience

Ability to effectively communicate with all levels of staff and guests.
Working knowledge of Microsoft Office.
Working knowledge of computerized reservations systems.

Living Our Core Values

Our Core Values are a way of life, not just empty promises. We’re searching for team members who:

Love what they do to make our guests’ dreams come true and show it through delivering service excellence authentically.
Continually raise the bar by investing in their personal development and looking for innovative ways to exceed our guests’ expectations.
Make every moment count, so our Team Members look forward to coming to work every day, and our guests look forward to creating new memories on their return visits.
Consistently do the right thing for our Team Members and guests by keeping promises, delivering on commitments and building trust along the way.
Demonstrate kindness by following the ‘Golden Rule’, ensuring that Team Members and guests have a voice and feel valued.

About Cove Communities

Cove Communities is a well-capitalized real estate investment and operating company. We own manufactured housing communities and RV resorts in Canada, the US and the UK. Cove Communities has a track record of building and managing dynamic, fast-growing companies with upward mobility and remuneration for team members who propel results.

Cove Communities is an Equal Opportunity Employer. We celebrate diversity and are dedicated to creating an inclusive environment for all employees. Cove is committed to providing employees with a work environment free of discrimination and harassment.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Quick Apply

Refine Your Search

rv park jobs in arizona

Contact Center Specialist

Park Maintenance Worker

Guest Services & Reservations Specialist

Park Manager_ Verde River

General Manager - Rock Springs RV Resort

Housekeeping Attendant PT - Buckeye Ranch RV Resort & Storage

Office and Facilities Support Specialist

Guest Services - Rock Springs RV Resort

Volunteer Park Host

Contact Center Specialist- Bilingual

Bus Operator

Housekeeping Public Space - River Sands RV Resort

Maintenance Technician - Rock Springs RV Resort

SPECIAL PROJECTS ADMINISTRATOR

RV Service Technician

Ranger

Seasonal VES 1

Resort Maintenance Technician - Part Time

Maintenance Manager - Verde Ranch RV Resort

River Ranger

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