Top 238 Service desk Jobs in Arkansas

Technical Support Representative
CVS Health —Arkansas
- $17.00 - $34.15 an hour
- Full-time
- High school diploma or GED
- Fair chance
- Entry level
- Health insurance
- Dental insurance
1d
USER SUPPORT ANALYST
State of Arkansas —Little Rock, AR
- $54,924 - $89,613 a year
- Mid-level
- Windows
- Microsoft Office
10d
Technical Specialist
Datamax Inc —Little Rock, AR
- $50,000 - $60,000 a year
- Full-time
- Pass drug screening
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
Help Desk Analyst
Software Technology Inc —Little Rock, AR
- Communication skills
- Entry level
Quick Apply
Managed Services Help Desk Technician
Hub Orion —Arkansas
- $60,000 - $65,000 a year
- Full-time
- Remote
- Research
- Mid-level
- Windows
- Health savings account
- Disability insurance
Quick Apply
16h
Help Desk Support
Nabholz Construction Services —Conway, AR
- Construction site
- Ability to walk for extended periods
- Word processing
- Wellness program
- AD&D insurance
Quick Apply
5d
System Support Administrator
Westrock Coffee —Little Rock, AR
- On call
- Mid-level
- Travel
- Experience equivalent to degree accepted
Support Analyst
SBSC —Bentonville, AR
- Contract
- Computer science
- Computer Science
- Bachelor of Science
Customer Technical Specialist
Peraton —Little Rock, AR
- $30,000 - $48,000 a year
- Mid-level
- Office
- High school diploma or GED
- Health savings account
- Paid holidays
IT Support Desk Engineer II
HEARTLAND BUSINESS SYSTEMS LLC —Fayetteville, AR
- Full-time
- Mid-level
- 3 years
- Conflict management
- On-the-job training
Quick Apply
Front Desk Administrator - Arkansas
The Workforce Group —Arkansas
- $28 an hour
- Weekends as needed
- Mid-level
- Hotel
- Administrative experience
Quick Apply
IT Technician
Tankersley Food Service LLC —Van Buren, AR
- Full-time
- Word processing
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
Help Desk- First, Second and Third Shift
Wachter, Inc. —Lowell, AR
- $18 - $20 an hour
- Day shift
- Customer service
- Computer literacy
- Mid-level
- AD&D insurance
- Paid holidays
Quick Apply
Modern Workspace Technician
Wolfspeed, Inc. —Fayetteville, AR
- Full-time
- Mid-level
- Windows
- Microsoft Office
Quick Apply
22h
CUSTOMER SERVICE SPECIALIST
State of Arkansas —Little Rock, AR
- $39,171 - $57,973 a year
- Office
- High school diploma or GED
- US work authorization
2d
IT Technician: Part-Time
RCAL Products Inc. —Prairie Grove, AR
- From $18 an hour
- Part-time
- Mid-level
- Windows
- In-person
- Flexible schedule
Quick Apply
2d
Front Desk Administrator Supervisor - Arkansas
The Workforce Group —Arkansas
- $34 an hour
- Weekends as needed
- Mid-level
- Hotel
- High school diploma or GED
Quick Apply
Desktop Support in East Camden, Arkansas
Virtual Service Operations —East Camden, AR
- $17 - $25 an hour
- Ability to walk for extended periods
- Writing skills
- Office
- Health insurance
Night Shift Technical Support Analyst
Dillards —Little Rock, AR
- Weekends as needed
- Mid-level
- US work authorization
- In-person
- Flexible schedule
Quick Apply
IT Operations Specialist
Ascend Technologies —Little Rock, AR
- $45,000 a year
- Full-time
- Computer science
- Azure
- Computer Science
Quick Apply
7d

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service desk jobs near arkansas

Technical Support Representative

CVS Health -
Arkansas

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Job Details

Full-time
$17.00 - $34.15 an hour
1 day ago

Benefits

Health insurance
Dental insurance
Paid time off
Work from home
Vision insurance

Qualifications

Incident Escalation
Escalation handling

Full Job Description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

As a Technical Support Representative, you will be working in a positive cultural environment, working through timely technical responses to inquiries from CVS store employees, pharmacy, and Minute Clinic employees regarding solving, diagnosing, and resolving problems for the stores on Hardware, Pharmacy, Point of Sale systems, Minute Clinic and Photo. Reporting to the Manager of Technical Support, this role requires a detailed knowledge of problem escalation and follow-up processes to ensure timely resolution of reported issues. Related online knowledge articles are used for troubleshooting; incidents are supervised in a case tracking system. The main responsibility of this employee is to take live troubleshooting calls daily. This candidate must deliver outstanding customer service in a timely, efficient manner, with a shown dedication to 1st call resolution and overall customer happiness.

Work from home options are available. You must have a quiet, private work area with a closed door. You must arrange dependent and child-care, as if you were onsite. You must have a secure internet connection with a speed of 150 mbps to work from home. If your internet or power gets interrupted and you are not able to fix the connection problem in a timely manner you will need to come into the call center to finish your shift, you are to arrive no longer than an hour after your connection was interrupted. You may also come into the call center to work if you prefer to work onsite.

Key Responsibilities:

Document problems, complete problem tickets, and request information in the support tools.

Maintain knowledge with accurate up-to-date information relating to current policies, procedures, and troubleshooting techniques.

Effectively manages call workload.

Provide outstanding customer support by analyzing, diagnosing, and resolving problems and requests within service level agreements.

Collaborate well in a team environment.

The full-time employee will work 5 days a week and must be able to work one weekend shift a week.

Required Qualifications:

6 months of technical and/or call center experience

Preferred Qualifications:

Experience in a help desk/call center environment providing technical support in a retail environment.

Experience using computer hardware and software applications.

Education:

High School Diploma or GED required or 2 years equivalent experience.

Anticipated Weekly Hours

Time Type

Full time

Pay Range

The typical pay range for this role is:

$17.00 - $34.15

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 08/19/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Apply Now

Refine Your Search

service desk jobs in arkansas

Technical Support Representative

USER SUPPORT ANALYST

Technical Specialist

Help Desk Analyst

Managed Services Help Desk Technician

Help Desk Support

System Support Administrator

Support Analyst

Customer Technical Specialist

IT Support Desk Engineer II

Front Desk Administrator - Arkansas

IT Technician

Help Desk- First, Second and Third Shift

Modern Workspace Technician

CUSTOMER SERVICE SPECIALIST

IT Technician: Part-Time

Front Desk Administrator Supervisor - Arkansas

Desktop Support in East Camden, Arkansas

Night Shift Technical Support Analyst

IT Operations Specialist

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