Top 2486 Enrollment Jobs in Arlington, Va

Customer Service Advocate II (In-Office)
CareFirst BlueCross BlueShield —Washington, DC
- $39,240 - $71,940 a year
- Full-time
- Research
- Mid-level
- 3 years
- 401(k)
13d
Test Administrator (Washington, DC)
Pearson —Washington, DC
- From $19.40 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Sanitation
- Employee stock purchase plan
- Paid holidays
SUPERVISOR, ENROLLMENT
Prince William County Public Schools —Manassas, VA
- $119,648 - $193,951 a year
- Full-time
- Mid-level
- In-person
- Public school
Community Engagement Associate Administrative Officer III (C26025/545574)
Maryland Department of Housing and Community Development —Lanham, MD
- $30.28 - $47.75 an hour
- Full-time
- Hybrid work
- High school
- Marketing
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Program Assistant - Anti-Trafficking Services
U.S Comm for Refuge —Arlington, VA
- $55,000 - $57,500 a year
- Online Application
- Microsoft Excel
- Basic math
- Mid-level
Quick Apply
5d
Realty Support Services (Remote)
National Experienced Workforce Solutions —Washington, DC
- $70.85 an hour
- Part-time
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Work from home
Quick Apply
Admission and Enrollment Specialist II
Kent, Campa and Kate Inc. —Arlington, VA
- $80,496 a year
- Full-time
- 5 years
- Mid-level
- Office
Quick Apply
Enrollment Representative
Chamberlain University —Tysons, VA
- $23.00 - $28.85 an hour
- Weekends as needed
- Hybrid work
- Bachelor of Science
- Office
- University
- Paid holidays
- Disability insurance
Quick Apply
Adjunct Faculty - Mathematics Direct Enrollment-Alexandria
Northern VA Community College —Alexandria, VA
- $935 - $1,249 a week
- Full-time
- Classroom
- 18 years or older
- Mid-level
10d
EEO Advisor 2 (Complaints) (Remote)
National Experienced Workforce Solutions —Washington, DC
- $73 an hour
- Part-time
- Remote
- Microsoft Word
- Microsoft Access
- 11+ years
- Work from home
Quick Apply
7d
Hospice Physician Designee
Gentiva —Beltsville, MD
- Per diem
- CPR Certification
- Medicine
- BLS Certification
Quick Apply
Apple/macOS Subject Matter Expert (Computer Engineering, Senior Associate)
The MIL Corporation —Washington, DC
- $131,000 - $145,000 a year
- Bachelor of Science
- Bachelor's degree
- Experience equivalent to degree accepted
- Health insurance
- Tuition reimbursement
Architectural Staff III
Penney Design Group —Bethesda, MD
- $95,000 - $125,000 a year
- Full-time
- Construction site
- Research
- Mid-level
- AD&D insurance
- Paid holidays
Quick Apply
Part Time Educator - York County School Division
Right at School —Langley, VA
- $16 - $18 an hour
- Part-time
- Classroom
- Current TB test
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
6d
Total Rewards Specialist III
Airlines Reporting Corporation —Arlington, VA
- $72,000 - $105,570 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Data analysis skills
- HIPAA
- Dental insurance
- 401(k)
7d
Independent Contractor/Delivery Driver
Capstone Logistics, LLC. —Vienna, VA
- $155 - $200 a day
- 8 hour shift
- Background check
- 18 years or older
- Dealership
Quick Apply
CDL-A Team Truck Driver - Dedicated Lane
Covenant Transport —Arlington, VA
- Call employer
- Dedicated
- Clean driving record
- Owner-operator
- Disability insurance
- Health insurance
Quick Apply
13d
CDL-A Team Truck Driver - Dedicated Lane
Covenant Transport —Arlington, VA
- Call employer
- Dedicated
- Clean driving record
- Owner-operator
- Disability insurance
- Health insurance
Quick Apply
13d
Client Manager, Employee Benefits - IAS Northeast
The Baldwin Group —Bethesda, MD
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
12d
CDL-A Team Truck Driver - Dedicated Lane
Covenant Transport —Washington, DC
- Call employer
- Dedicated
- Clean driving record
- Owner-operator
- Disability insurance
- Health insurance
Quick Apply
12d

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enrollment jobs near arlington, va

Customer Service Advocate II (In-Office)

CareFirst BlueCross BlueShield -
Washington, DC

Apply Now

Job Details

Full-time
$39,240 - $71,940 a year
13 days ago

Benefits

401(k)

Qualifications

Customer communication
High school diploma or GED
Customer engagement

Full Job Description

Resp & Qualifications

PURPOSE:
Responsible for answering member, provider & broker inquiries pertaining to product information, benefits, claims resolution, eligibility and billing questions in a call center environment. Proactively provides information and education to members, providers & brokers, as appropriate, about a variety of health, financial, and self-service programs. Provides basic technical assistance and troubleshooting guidance for digital and electronic applications.

ESSENTIAL FUNCTIONS:

Provides first- level problem resolution to member, provider and broker inquiries via telephone by gathering and researching information; examine claim submissions verifying claim and system accuracy as well as liability, validate customer understanding of information and resolves issues based on applicable policies and procedures.
Uses knowledge of products or services by collecting and the contractual provisions that govern administration to provide customer information service and analyzing education, to interpret contractual language to the customer needs for the purpose of providing benefit utilization and limitations, to determine the need for managed care initiatives, and to administer all types of services to customers within the business segment through telephonic inquiries, written and/or electronic inquiries and claims adjustments, if applicable. Appropriately documents all client interactions according to established departmental procedures.
Prioritize workflow & multitask efficiently in a fast pace environment while using multiple skill sets with demonstrated proficiency.
Delivers accurate information to customers in accordance with performance goals and objectives.
Maintains customer advocate records by identifying underlying customer needs and guiding them to appropriate resources or programs updating account information by effectively utilizing the business areas enrollment/inquiry tracking system & processes.
Participates in system testing as needed and ongoing education related to new services, industry topics, and skills.

QUALIFICATIONS:

Education Level: High School Diploma or GED.

Experience: 3 years customer service experience.

Preferred Qualifications:

3 years' experience in a call center customer service role or experience with medical and/or health insurance terminology.

Knowledge, Skills and Abilities (KSAs)

Demonstrated skills as an empathetic and compassionate communicator.
Ability to quickly gain customer trust and confidence.
Demonstrated PC navigation and data entry skills.
Strong interpersonal communication skills.
Good oral and written communication skills.
Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence. Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.

Salary Range: $39,240 - $71,940

Salary Range Disclaimer

The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, internal peer equity, and market and business consideration. It is not typical for an individual to be hired at the top of the range, as compensation decisions depend on each case's facts and circumstances, including but not limited to experience, internal equity, and location. In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements).

Equal Employment Opportunity

CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Federal Disc/Physical Demand

Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.

PHYSICAL DEMANDS:

The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted.

Sponsorship in US

Must be eligible to work in the U.S. without Sponsorship

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Refine Your Search

enrollment jobs in arlington, va

Customer Service Advocate II (In-Office)

Test Administrator (Washington, DC)

SUPERVISOR, ENROLLMENT

Community Engagement Associate Administrative Officer III (C26025/545574)

Program Assistant - Anti-Trafficking Services

Realty Support Services (Remote)

Admission and Enrollment Specialist II

Enrollment Representative

Adjunct Faculty - Mathematics Direct Enrollment-Alexandria

EEO Advisor 2 (Complaints) (Remote)

Hospice Physician Designee

Apple/macOS Subject Matter Expert (Computer Engineering, Senior Associate)

Architectural Staff III

Part Time Educator - York County School Division

Total Rewards Specialist III

Independent Contractor/Delivery Driver

CDL-A Team Truck Driver - Dedicated Lane

CDL-A Team Truck Driver - Dedicated Lane

Client Manager, Employee Benefits - IAS Northeast

CDL-A Team Truck Driver - Dedicated Lane

I want to receive the latest job alert for enrollment in arlington, va

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