Helpdesk Analyst
Barilla —Northbrook, IL
- $70,000 - $85,000 a year
- Hybrid work
- Computer Science
- Mid-level
- Office
- Health insurance
- Dental insurance
Service Desk Technology Support Analyst
Sonoma Consulting Inc. —Elk Grove Village, IL
- Full-time
- ERP systems
- Research
- Mid-level
Quick Apply
Analyst, IT Support
Ocean Network Express —Lombard, IL
- $50,000 - $65,000 a year
- On call
- Hybrid work
- Google Workspace
- Mid-level
- Office
- Disability insurance
- Health insurance
Quick Apply
IT Security Analyst Tier 2
Philadelphia Comapny —Chicago, IL
- On call
- Computer Science
- Research
- Windows
Quick Apply
Senior Desktop Support Technician
Vistex BKV —Hoffman Estates, IL
- $75,000 - $90,000 a year
- On call
- Hybrid work
- Microsoft Outlook
- 5 years
- Office
- Health insurance
- 401(k)
Quick Apply
Dir Corporate Communications
CME Group —Chicago, IL
- $125,800 - $209,600 a year
- Full-time
- Google Workspace
- Senior level
- Leadership
- Health insurance
- 401(k)
4d
CSOC CIR Tier II Analyst
PingWind —Hines, IL
- $79,000 - $110,000 a year
- Full-time
- Computer Science
- Mid-level
- Office
- AD&D insurance
- Paid holidays
Quick Apply
HRIS Analyst - Oracle HCM Cloud
Intertek —Arlington Heights, IL
- $90,000 - $100,000 a year
- Full-time
- Hybrid work
- Oracle
- Pass drug screening
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
12d
PeopleSoft Administrator/SR Data Base Administrator
Benedictine University —Lisle, IL
- $90,000 - $95,000 a year
- Full-time
- Ability to walk for extended periods
- Writing skills
- System design
- Disability insurance
- Health insurance
ERP Application Support Analyst – JD Edwards
Tyndale House Publishers —Carol Stream, IL
- $65,000 - $75,000 a year
- Mid-level
- SQL
- 1 year
Quick Apply
IT Infrastructure Analyst 2
TOPS Products —Naperville, IL
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
Quick Apply
QAD ERP Analyst
Amphenol HSIO —Schaumburg, IL
- $80,000 - $115,000 a year
- Full-time
- ERP systems
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
11d
Security Operations Engineer
Hopscotch Primary Care —Chicago, IL
- Computer science
- Azure
- Computer Science
Quick Apply
Sr. Business Analyst
Dr. Oetker —Naperville, IL
- Full-time
- Hybrid work
- Office
- Bachelor's degree
- Continuous improvement
- Health insurance
- Dental insurance
Systems and Cloud Administrator
Brown Gibbons Lang & Company —Chicago, IL
- $95,000 - $130,000 a year
- Full-time
- Computer science
- 6 years
- Computer Science
- Paid holidays
- Health insurance
14d
Cybersecurity Lead
Management Solutions LLC —Chicago, IL
- Full-time
- Computer Science
- Office
- Windows
- Paid holidays
- Disability insurance
Vice President, Public Relations (B2B Technology)
Highwire —Chicago, IL
- $130,000 - $175,000 a year
- Hybrid work
- Mentoring
- Recruiting
- Senior level
- Commuter assistance
- Paid parental leave
Quick Apply
Senior Technical L2 Analyst – Spend Management
U.S. Bank National Association —Chicago, IL
- $124,355 - $146,300 a year
- Full-time
- Computer science
- 6 years
- Computer Science
- Paid holidays
- Disability insurance
Security Compliance, Audit & Technical Architecture Manager
Accenture —Chicago, IL
- $87,400 - $293,800 a year
- Full-time
- Hybrid work
- Azure
- 6 years
- Salesforce
- Paid holidays
- Disability insurance
5d
SENIOR DIRECTOR OF ADVANCEMENT INFORMATION SERVICES & REPORTING
Loyola University Chicago —Chicago, IL
- $140,000 - $155,000 a year
- Full-time
- Microsoft Access
- 5 years
- Computer literacy

I want to receive the latest job alert for it security analyst tier in arlington heights, il

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it security analyst tier jobs near arlington heights, il

Helpdesk Analyst

Barilla -
Northbrook, IL

Apply Now

Job Details

$70,000 - $85,000 a year

Benefits

Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance
401(k) matching

Qualifications

Video conferences (communication methods)

Full Job Description

About Barilla

At Barilla, we believe that every great journey begins with passion and a bold vision. From our humble beginnings in 1877 in a small shop in Parma, Italy, we’ve blossomed into a global leader in the food industry, guided by our commitment to progress and excellence.

Today, Barilla is an international group present in more than 100 countries and we are proud to be recognized as the world’s top food company by reputation. With 22 beloved brands in our portfolio, we are world leader for pasta, the number one choice for ready-made sauces in Europe, leader for bakery products in Italy, and for crispbread across Scandinavia with Wasa.

Our success story is written by a passionate team of almost 9,000 dedicated employees across 30 plants and offices worldwide, all united by a shared mission to nourish the future with purpose and passion.

Are you ready to add your unique flavor to our journey?

Job Purpose

The main responsibility of the IT Infrastructure and Operations Communication Analyst is providing technical support for employees across desktop computers, laptops, mobile devices, software applications, and network services. This role is responsible for troubleshooting IT issues, managing user accounts and access, supporting Microsoft 365 and Azure environments, and assisting with technology projects. This role will also coordinate employee onboarding and offboarding, deploy hardware and software, and provide support to remote offices and users.

This is a hybrid role based out of Northbrook, IL.

Key Accountabilities

Provide Tier 1 and Tier 2 support for PCs, laptops, mobile phones, printers, and related technology.
Provide helpdesk coverage for Barilla America’s headquarters and remote sites.
Troubleshoot hardware, software, operating system, application, and network issues.
Respond to support requests through the ticketing system, phone, email, and remote support tools.
Document issues, status, and resolution in Barilla’s helpdesk system.
Ensure issues are resolved or escalated in a timely fashion, while providing periodic status updates on all open issues.
Escalate complex issues when necessary.
Coordinate IT onboarding and offboarding activities for employees.
Create, modify, and disable user accounts in Barilla’s identity management system, and manage user accounts in Microsoft Active Directory.
Manage user access, permissions, security groups, and software licenses.
Support password resets, multi-factor authentication (MFA), and account-related troubleshooting.
Maintain accurate records of assigned equipment and user access in Barilla’s inventory system.
Support collaboration platforms such as MS Teams and Cisco Video conferencing.
Support PC refresh, mobile phone deployments, and other technology rollout projects on time and within budget.
Work with Global IT team on issues that require their support. Enter tickets in global helpdesk system and follow up as necessary.
All support should be provided in polite and professional manner while providing excellent customer service.
Follow all other processes and procedures as defined by the local/Global IT departments and Company policy.
Other duties as assigned.

Desired Skills and Background

Bachelor’s degree in information technology, computer science, engineering, other technical field or specialized training
2+ years of experience in a Help Desk, Desktop Support, or IT Support role
1+ years’ experience managing Infrastructure or related projects
Experience supporting Windows PCs (Windows 11), Microsoft 365, and mobile devices.
Basic knowledge of Microsoft Azure, Microsoft Entra ID, and Active Directory.
Experience creating user accounts in Microsoft Active Directory or other identity management systems.
Understanding of networking concepts including TCP/IP, DNS, DHCP, VPNs, and Wi-Fi.
Strong troubleshooting, communication, and excellent customer service skills.
Ability to manage multiple tasks and priorities.
Ability to provide remote support via various methods
Experience with Microsoft Intune or other endpoint management tools.
Experience supporting multiple office locations.
CompTIA A+, Network+, Microsoft, or related certifications a plus
Experience with SCCM and software distribution is a plus.
Cisco CCNA certification a plus
SAP support experience a plus
Domestic and Internationally travel may be required, 10-15%.
Excellent communication and interpersonal skills
Experience working in a global environment is a plus
Demonstrated ability to manage multiple initiatives concurrently
Experience with cloud systems a plus
Experience with SAP or SAP GUI a plus
Experience delivering small infrastructure projects, such as PC and mobile deployment.
Experience with Networking and Cisco equipment a plus

As of the date of this posting, the estimated pay range for this role is $70K-$85K plus eligibility to participate in the annual discretionary bonus plan. The actual pay for the position will be determined by various factors, including but not limited to job-related experience, skills, education, location, and internal equity. This range may be subject to change over time.

Barilla strives to provide you and your family with a wide range of benefit options to support your overall health and financial well-being needs. This position qualifies for benefits that include medical, dental, and vision insurance, paid time off, a 401(K) plan with company match, life and disability plans, and an employee assistance program.

Barilla is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.

Barilla America strives to make https://jobs.barillagroup.com/ accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance complete the application process, please contact [email protected]. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Apply Now

Refine Your Search

it security analyst tier jobs in arlington heights, il

Helpdesk Analyst

Service Desk Technology Support Analyst

Analyst, IT Support

IT Security Analyst Tier 2

Senior Desktop Support Technician

Dir Corporate Communications

CSOC CIR Tier II Analyst

HRIS Analyst - Oracle HCM Cloud

PeopleSoft Administrator/SR Data Base Administrator

ERP Application Support Analyst – JD Edwards

IT Infrastructure Analyst 2

QAD ERP Analyst

Security Operations Engineer

Sr. Business Analyst

Systems and Cloud Administrator

Cybersecurity Lead

Vice President, Public Relations (B2B Technology)

Senior Technical L2 Analyst – Spend Management

Security Compliance, Audit & Technical Architecture Manager

SENIOR DIRECTOR OF ADVANCEMENT INFORMATION SERVICES & REPORTING

I want to receive the latest job alert for it security analyst tier in arlington heights, il

Explore jobs in more locations

About Barilla

Job Purpose

Key Accountabilities

Desired Skills and Background

Job Seeker Tools

Employer Tools

Browse

Stay Connected