Overview
This individual will have experience leading change for complex, multi-year technology and operating-model transformations; translating technical decisions into business and people impacts; conducting iterative stakeholder and change-impact assessments; and preparing leaders and teams through phased releases, evolving dependencies, and operational-readiness milestones.
Facilitate organizational transformation by effectively planning, implementing, and sustaining change initiatives that align with business objectives. Evaluate the impacts of change, develop comprehensive communication and training strategies, and engage with stakeholders across all levels. Ensure seamless transitions and foster the successful adoption of new processes, systems, or structures. Serve as a strategic advisor and architect of enterprise-wide change frameworks, ensuring alignment with organizational transformation goals. Develop and implement best practices, frameworks, and tools to support organizational agility and resilience. Recognized as a thought leader in the field.
Responsibilities
- Shape enterprise change strategy and governance.
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Advise executives on change leadership.
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Represent change management in strategic planning forums.
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Evaluate and improve enterprise-wide change capability maturity assessments.
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Integrate change strategy with digital transformation roadmaps.
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Own design and delivery of change strategies.
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Lead through ambiguity and resistance, align executive stakeholders, and integrate with interdependent programs to enable strategic execution at scale
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Deliver change management presentations and Prosci-based training to internal stakeholders to support skill building for project teams, leaders, and front-line employees.
Qualifications
- 7+ years of experience in change management or related field.
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Subject matter expert within business area/specialization with understanding of interrelationships of different disciplines.
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Organizational design and transformation.
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Change portfolio management.
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Executive coaching.
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Change capability building.
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Governance and compliance.
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Expertise in enterprise transformation.
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Strong executive presence and advisory skills.
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Proven track record of leading complex change programs.
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Strategic foresight and scenario planning.
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Experience with global change programs and regulatory compliance.
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Bachelor’s Degree in Business, Communications, Organizational Development, or related field, or equivalent combination of education and experience
Desired Qualifications
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Master’s Degree or MBA.
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Prosci Master Certification or equivalent.
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Demonstrated experience designing, applying, and interpreting change readiness metrics, including qualitative and quantitative indicators, to assess organizational readiness, inform change strategy, and guide executive decision‑making across complex initiatives.
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Demonstrated experience leading and enabling cross‑horizontal collaboration across multiple business units, functions, and disciplines to align stakeholders, resolve dependencies, and drive coordinated change outcomes at the enterprise level.
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Demonstrated thought leadership through professional associations, authored whitepapers, conference speaking engagements, or leading seminars related to organizational change, transformation, or organizational effectiveness.
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Advanced research, analytical, and problem‑solving skills, with expert ability to synthesize information and translate insights into actionable change management recommendations.
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Expert verbal and written communication skills, including executive‑level storytelling and facilitation.
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Significant experience leading, guiding, mentoring, and developing others, including change practitioners, leaders, and cross‑functional partners.
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Advanced capability in presenting complex findings, insights, and recommendations clearly and concisely to executive and senior management audiences.
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Demonstrated ability to exercise independent judgment and initiative, consistently producing desired results and achieving strategic objectives in ambiguous environments.
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Significant experience leading large‑scale organizational change management efforts, including organizational impact and readiness assessments, stakeholder identification and alignment, communications strategy and execution, and training needs assessment.
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Extensive experience managing complex initiatives from creation through execution and evaluation, with accountability for outcomes, adoption, and sustained results in support of change management delivery.
Additional Information
Hours:
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Monday - Friday, 8:00AM - 4:30PM
Location:
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820 Follin Lane, Vienna, VA 22180
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
Our approach to careers is simple yet powerful: Make our mission your passion.
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Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.
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[email protected] or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.
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