Top 2 Desktop support specialist Jobs in Arlington Wa

IT Support Specialist
Electric Mirror LLC —Everett, WA
- $36.00 - $43.25 an hour
- Full-time
- 5 years
- System design
- Mid-level
- Health insurance
- Dental insurance
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IT Support Specialist
Kendall Auto Group —Marysville, WA
- Weekends as needed
- Dealership
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply

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IT Support Specialist

Electric Mirror LLC -
Everett, WA

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Job Details

Full-time
$36.00 - $43.25 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
On-the-job training
Employee assistance program
Vision insurance
Employee discount
Opportunities for advancement
Life insurance
Referral program

Qualifications

Cloud identity and access management (IAM)
Implementing network security protocols
Linux support
Azure IaaS
Wireless access points
Data recovery
Wireless network configuration
Equipment troubleshooting
Server backup and recovery
VLAN
Cloud service support
Wireless communication system operation
Desktop (troubleshooting support)
Mobile device management
Data backup
Network routing
Desktop administration
Azure Virtual Network (Vnet)
Virtual Private Clouds
Cross-functional communication
Intune
802.11 (Wi-Fi)
Production troubleshooting
Identity & access management

Full Job Description

Description:

Key ResponsibilitiesIT Support Specialist

Serve as escalation point for complex technical issues across endpoints, servers, and infrastructure
Troubleshoot and resolve issues involving:
- Windows OS, applications, and enterprise endpoints
- Microsoft 365 services (Exchange, Teams, SharePoint)
- Identity and access issues (Entra ID / Active Directory)
Perform root cause analysis and implement long-term solutions, not just quick fixes
Provide remote and on-site support across corporate and production environments

Network & Infrastructure Management

Troubleshoot and maintain network infrastructure including:
- Switches, VLANs, routing, and segmentation
- Wired and wireless (WiFi) networks
- Firewall configuration and monitoring
Diagnose performance issues, latency, outages, and connectivity problems
Support hybrid infrastructure spanning:
- On-prem systems and data center equipment
- Azure cloud networking (VNets, VPNs, NSGs)
Assist in network design improvements and optimization

Server & Virtualization Management

Support and maintain:
- Windows Server and Linux systems
- Hyper-V virtual environments
Perform system provisioning, patching, and lifecycle management
Monitor server performance and availability
Assist with infrastructure upgrades and migrations

Cloud Platforms & Endpoint Management

Administer and support:
- Microsoft 365 tenant (Exchange Online, Teams, SharePoint)
- Azure services (compute, networking, identity, RBAC)
- Microsoft Intune (device enrollment, policies, compliance, endpoint security)
Troubleshoot identity synchronization and access issues
Support conditional access, MFA, and device compliance policies

Cybersecurity & Compliance

Enforce and support security best practices:
- Endpoint protection (Defender, third-party tools)
- Firewall rules and network segmentation
- Vulnerability remediation and patching
Monitor systems for security threats and anomalies
Participate in incident response and remediation efforts
Ensure adherence to company security policies and standards

Backup, Disaster Recovery & Business Continuity

Manage and support backup platforms (e.g., Veeam, cloud backups)
Perform backup validation and restore testing
Support disaster recovery procedures and failover scenarios
Ensure data integrity across systems and platforms

Automation & Continuous Improvement

Develop and maintain scripts (PowerShell preferred) to automate routine tasks
Identify opportunities to reduce manual effort and improve efficiency
Leverage AI tools (including Microsoft Copilot) to enhance IT operations
Contribute to system standardization and documentation

Documentation & Knowledge Management

Maintain accurate documentation of:
- Systems, configurations, and processes
- Troubleshooting steps and resolutions
Contribute to internal knowledge base and standard operating procedures

Project & Cross-Functional Support

Assist with IT projects (ERP, infrastructure upgrades, cloud migration)
Work collaboratively with engineering, operations, and leadership teams
Provide technical input on system design and architecture decisions

Will also include other duties as assign.

Requirements:

Required Qualifications Technical Expertise

Strong hands-on experience with:
- Networking (TCP/IP, VLANs, switching, WiFi, firewalls)
- Windows Server and desktop environments
- Virtualization (Hyper-V preferred)
- Microsoft 365 administration
- Azure cloud services
- Microsoft Intune / Endpoint Management
Experience with backup and recovery solutions
Solid understanding of cybersecurity principles and best practices

Experience

5+ years in IT support, infrastructure, or systems administration
Proven experience troubleshooting complex, multi-system issues
Experience in hybrid environments (on-prem + cloud)

Skills & Attributes

Strong analytical and problem-solving skills
Ability to work independently with minimal supervision
High attention to detail and documentation discipline
Excellent communication skills (technical and non-technical)
Ownership mindset—drives issues to resolution

Preferred Qualifications

Certifications (preferred but not required):
- Microsoft (Azure, M365, Security)
- Network certifications (CCNA or equivalent)
Experience with:
- PowerShell scripting and automation
- Security tools (Defender, SIEM, endpoint protection)
- ERP systems (e.g., Epicor/Kinetic)
Exposure to manufacturing or production environments

Schedule:

Monday – Friday, 8:00 AM – 5:00 PM
Job Type: Full-time
Pay: $36.00 - $43.25 an hour

Benefits:

Health, dental, vision, and life insurance
401(k)
Paid time off
Opportunities for advancement
On-the-job training
Employee assistance program (EAP)
Employee discount program
Employee referral program

#EMOffice

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