Top 6 Hotel front Jobs in Arnolds Park, Ia

Front Desk
Okoboji AmericInn —Okoboji, IA
- Part-time
- Computer literacy
- Basic math
- Hotel
Front Desk Agent (Part Time/YR Round)
Village West Resort & Hotel —Spirit Lake, IA
- $12 - $15 an hour
- Part-time
- In-person
- Entry level
- Employee discount
- Flexible schedule
Quick Apply
9d
Front Desk Associate
AmericInn —Spencer, IA
- From $12 an hour
- Part-time
- Hotel
- Cleaning
- In-person
- Employee discount
Quick Apply
14d
Front Desk Agent
Bridges Bay Resort —Arnolds Park, IA
- $15 an hour
- Full-time
- Hotel
- Organizational skills
- Communication skills
- Disability insurance
- Health insurance
Quick Apply
Front Desk
Jackson AmericInn —Jackson, MN
- Part-time
- Computer literacy
- Basic math
- Hotel
Night Auditor
Okoboji AmericInn —Okoboji, IA
- Part-time
- Computer literacy
- Basic math
- Hotel

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Front Desk Agent (Part Time/YR Round)
Village West Resort & Hotel —Spirit Lake, IA
Duties include, but not limited to: Welcoming guests, checking guests in and out, providing customer service to guests and performing daily tasks.
$12 - $15 an hour
Quick Apply
9d

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Hotel Front Desk Clerk - Full-time - Springhill Suites by Marriott Columbus Easton
Springhill Suites Columbus Easton —Columbus, OH
Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance. Post guest charges, collect payments and follow all cash…
$16.50 an hour
Quick Apply
Hotel Front Desk Clerk - Full Time
Springhill Suites by Marriott Columbus Easton Area —Columbus, OH
Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance. Post guest charges, collect payments and follow all cash…
From $16.50 an hour
Quick Apply

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hotel front jobs near arnolds park, ia

Front Desk

Okoboji AmericInn
Okoboji, IA

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Job Details

Part-time

Qualifications

Computer operation
Hotel and accommodations payment processing
Confidential information handling
Hotel regulations compliance
Hotel policy compliance
Promoting products
Phone communication
Computer literacy
Basic math
Greeting customers
Providing information to customers
Laundry drying
Credit card payment processing
Theft prevention procedures
Fire safety procedures
Implementation of OSHA safety standards
Safety hazards
Desktop applications
Hotel emergency procedures
Security
Laundry washing
Telephone systems
Laundry folding
Physical safety enforcement
Deposits
Hotel staff training
Productivity software
Hotel and accommodations guest complaints handling
Suggestive selling
Customer service problem-solving

Full Job Description

Supervisor: General Manager

Purpose of Position: Guest Service Representatives are responsible for greeting and registering our guests. Providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests before arrival and throughout their stay while maximizing room revenue and occupancy.

Essential Functions:

Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.

Maintains a high level of professional appearance and demeanor.

Maintain the highest level of confidentiality in all areas.

Demonstrate the ability to multi-task, be detail-oriented and be able to problem-solve, to effectively deal with internal and external customers.

Handle and resolve guest complaints professionally and courteously, through effective listening and clarifying issues raised by guests.

Demonstrate good communication skills and convey information and ideas.

Ability to perform basic math, and understand financial information.

Recognize and take action on any safety or loss prevention incidences that may cause damage, injury, or other liability to individuals or company property. Implement all company policies and procedures for safety and security.

Complete training in all areas of security, alcohol, and health and safety. Ensuring that all OSHA, State, and Federal guidelines for chemical, fire, health, and safety are being followed. Keeping safety in mind in all things.

Work with other departments to ensure room status is up-to-date and room repairs are done on a timely basis.

Uses persuasive selling techniques to sell rooms and promote all marketing programs.

Carry out front desk responsibilities including, but not limited to; greeting guests, performing guest transactions, balancing reports, cash control, and deposits, proficiently processing reservations and credit cards. Operate phone system, TDD equipment. Effectively communicate using shift logbook and shift reports. Operate basic office equipment.

Understands hotel policies relating to cancelation, extended stay, room types and rates, late check-outs, early arrivals, and special requests.

Assist with laundry duties including: washing, drying, folding

Responsible for key control. Issues and receives both room keys and master keys.

Process all lost and found items according to policy.

Have basic knowledge of how to operate computer equipment, including Microsoft Office suite.

Assist in training of new staff.

Participates in and supports a positive, enjoyable work environment.

Holds an understanding of hotel products and services (i.e., food and beverage, recreation)

Performs other duties as assigned.

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Refine Your Search

hotel front jobs in arnolds park, ia

Front Desk

Front Desk Agent (Part Time/YR Round)

Front Desk Associate

Front Desk Agent

Front Desk

Night Auditor

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