Top 3 Rts sr technical support engineer. Jobs in Arvada, Co

RTS Sr Technical Support Engineer.
Thermo Fisher Scientific —Boulder, CO
- $45.08 - $67.62 an hour
- Full-time
- Up to 50% travel
- 5 years
- Mid-level
- Commuter assistance
- Paid parental leave
6d
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RTS Sr Technical Support Engineer.

Thermo Fisher Scientific -
Boulder, CO

Apply Now

Job Details

Full-time
$45.08 - $67.62 an hour
6 days ago

Benefits

Commuter assistance
Paid parental leave
Caregiver leave
Employee stock purchase plan
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Parental leave
Employee assistance program
Vision insurance
Life insurance

Qualifications

Instrumentation troubleshooting
Customer communication
Content creation for technical audiences
Customer relationship building
Team leadership
Technical documentation
Regulatory compliance
Electronic systems troubleshooting
Equipment troubleshooting
Client relationship development
User training (technical support)
Optics
Team development
Task prioritization
Customer relationship management
Leading team collaboration initiatives
Operational excellence initiatives
Technical project management
Training & development
Technical writing experience within technology
Quality improvement programs in engineering
Customer service problem-solving
Technical Proficiency
Mechanical troubleshooting

Full Job Description

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Able to lift 40 lbs. without assistance, Office, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)

Job Description

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

DESCRIPTION:
As a Sr Technical Support Specialist at Thermo Fisher Scientific, you'll provide advanced technical expertise and leadership in supporting our high-performance electron microscopy and analytical systems. Working with advanced scientific instrumentation, you'll resolve complex issues, support team members, and implement continuous improvement initiatives. This role combines remote and on-site technical support, working across global teams to ensure optimal system performance and customer satisfaction. You'll serve as a key technical liaison between field service, R&D, operations engineering, and customers, while contributing to new product introductions and development of technical documentation. Your expertise will help enable scientific discoveries as you support technologies that make the world healthier, cleaner, and safer.

REQUIREMENTS:

Associate degree or 5 years of technical experience in Electron Microscopy, service, or engineering role with complex analytical or scientific instrumentation
Preferred Fields of Study: Electronics, Mechanical Engineering, Applied Physics, Systems Engineering, or related technical field
Comprehensive knowledge in electron microscopy systems, particularly SEM, TEM, or EFA technologies
Strong troubleshooting skills across multiple disciplines including electronics, mechanics, optics, vacuum systems, and software
Excellent communication abilities in English, both written and verbal
Demonstrated project leadership and ability to complete technical initiatives
Experience developing and delivering technical training and documentation
Demonstrated success in customer relationship management
Strong problem-solving capabilities using structured methodologies
Ability to work independently while collaborating effectively across global teams
Proficiency with remote support tools and digital technologies
Valid passport and willingness to travel 25-50% of time, including international
Experience with quality systems and regulatory compliance
Ability to manage multiple priorities
Experience supporting and developing team members
Experience with continuous improvement methodologies
Additional language skills are an asset

Compensation and Benefits

The hourly pay range estimated for this position based in Georgia is $45.08–$67.62.

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

A choice of national medical and dental plans, and a national vision plan, including health incentive programs
Employee assistance and family support programs, including commuter benefits and tuition reimbursement
At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards

Apply Now

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rts sr technical support engineer. jobs in arvada, co

RTS Sr Technical Support Engineer.

Water/Wastewater Technical Services Director

Lead P&C Technician Field Services

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