Top 16 Information technology entry Jobs in Ashland Oh

Client Support Technician I - Information Technology
Ashland University —Ashland, OH
- Weekends as needed
- Classroom
- Computer science
- Computer Science
10d
Project Management Specialist - Battery Assembly
Schaeffler Group —Wooster, OH
- Mid-level
- Presentation skills
- US work authorization
- Health insurance
- Dental insurance
Information Security Engineer
Westfield Insurance —Westfield Center, OH
- Full-time
- Hybrid work
- Computer Science
- Office
- Bachelor's degree
Director of Finance and IT
Warren Rupp, Inc. —Mansfield, OH
- $158,600 - $237,800 a year
- Online Application
- CPA
- Office
- Finance
- Health insurance
- Paid time off

Related jobs to explore

Based on your search for information technology entry

Cyber Security Analyst I
Fortress SRM LLC —Independence, OH
Associate or Bachelor’s degree in Cybersecurity, Computer Science, Information Technology, or related field. Hands-on exposure to modern security tools, threats…
$24 - $27 an hour
Quick Apply
Client Support Technician I - Information Technology
Ashland University —Ashland, OH
Valid driver’s license and ability to travel to campus locations as needed. Associate degree in Information Technology, Computer Science, Information Systems,…
10d

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Technical Service Analyst
MedBen —Newark, OH
Associate degree in computer science or related field, required. Four-year degree in Computer Science or related field, preferred.
Quick Apply
Junior Field Support Technician
Manifest Solutions Corp —Columbus, OH
Valid State of Ohio driver’s license. 6 months to 1 year of experience consisting of installation, configuration, testing, and repair of endpoint hardware and…
$20 - $26 an hour
Quick Apply
21h

Show more jobs in cities nearby

I want to receive the latest job alert for information technology entry in ashland oh

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

information technology entry jobs near ashland oh

Project Manager jobs in Wooster, OH

Information Systems Security Engineer jobs in Austin, TX

Information Systems Security Engineer jobs in San Diego, CA

Vice President Security jobs in New York, NY

Allied Universal Security Services jobs in Philadelphia, PA

Security Guard jobs in Fort Worth, TX

Information Systems Security Engineer jobs in San Francisco, CA

Information Systems Security Engineer jobs in Bentonville, AR

Information Technology jobs in Lexington, SC

Information Technology Intern jobs in Virginia

Information Technology jobs in Bloomsburg, PA

Director Of Information Technology jobs in Chattanooga, TN

Director Of Information Technology jobs in Birmingham, AL

Director Of Information Technology jobs in Missoula, MT

Director Of Information Technology jobs in Jersey City, NJ

Support Technician jobs in Richmond, VA

Peer Support Specialist jobs in Buffalo, NY

Support Technician jobs in South Carolina

Support Technician jobs in Eugene, OR

Patient Care Technician jobs in Albany, NY

Client Support Technician I - Information Technology

Ashland University -
Ashland, OH

Apply Now

Job Details

Full-time
10 days ago

Qualifications

Customer communication
Technical documentation
Driver's License
Desktop applications
Productivity software
Technical writing experience within technology

Full Job Description

Job Description

This position is responsible for providing Tier 1 and basic Tier 2 technical support for Ashland University faculty, staff, and students. The Client Support Technician I assists with monitoring, maintaining, troubleshooting, and repairing University-owned workstations, mobile devices, classroom technology, and peripheral equipment.

The Client Support Technician I serves as a front-line customer support resource and assists users in resolving common hardware, software, account, and connectivity issues. This position works under general supervision and collaborates with other Information Technology staff to ensure reliable technology services across the University.

Provide Tier 1 and basic Tier 2 technical support for University-owned hardware, software, and technology services.
Install, configure, troubleshoot, maintain, and support desktop computers, laptops, printers, mobile devices, and related peripherals.
Assist faculty, staff, and students with technology-related issues through in-person, telephone, remote, and electronic support.
Create, update, and maintain service tickets within the University’s ticketing system.
Escalate complex technical issues to senior technicians or specialized IT staff as appropriate.
Assist with the deployment, replacement, setup, and inventory management of technology equipment.
Support classroom technology and assist with troubleshooting audiovisual equipment as needed.
Perform operating system and software installations, upgrades, and updates.
Maintain accurate documentation of troubleshooting activities, solutions, and support procedures.
Assist in maintaining knowledge base articles and technical documentation.
Provide excellent customer service while serving as a primary point of contact for technology support requests.
Participate in departmental projects, training opportunities, and technology initiatives.
Monitor assigned service requests and ensure timely resolution or escalation.
Perform other duties as assigned.

Required Qualifications

Associate degree in Information Technology, Computer Science, Information Systems, or a related field; or an equivalent combination of education, certifications, and experience.
Zero (0) to two (2) years of customer service, help desk, desktop support, or technical support experience.
Basic knowledge of Windows and/or macOS operating systems.
Familiarity with Microsoft 365 applications and standard office productivity software.
Strong customer service and interpersonal skills.
Demonstrated ability to communicate effectively, both verbally and in writing.
Ability to document technical issues and resolutions clearly and accurately.
Ability to work independently and collaboratively within a team environment.
Strong organizational, problem-solving, and time management skills.
Ability to prioritize multiple tasks and meet established deadlines.Certificates / Licenses / Registration. Being an entry-level position it is not expected that candidates will possess all of these certifications, but they must be willing to complete department sponsored training to obtain any missing certifications within 6 months of hire:
- CompTIA A+ or HDI Certification
- ITIL 5 Foundations
- Microsoft Certification
- Apple Certification
- Dell Certification
Applicant must be currently authorized to work in the United States. Ashland University will not sponsor or take over sponsorship for an employment visa.

Preferred Qualifications

Bachelor’s degree in Information Technology, Information Systems, Computer Science, or related field.
Previous experience working in a Help Desk, Service Desk, desktop support, or customer service environment.
Familiarity with Microsoft Intune, JAMF, TeamViewer, Jira, or similar endpoint management tools.
Experience supporting classroom technology and audiovisual equipment.
Experience working in a higher education technology environment.

Physical Demands

Office environment with occasional lifting and transportation of equipment weighing up to 60 pounds.
Ability to move, install, and configure desktop computers, monitors, printers, and other technology equipment.
Typical work week is 8:00 AM – 5:00 PM; occasional evening or weekend work may be required.
Valid driver’s license and ability to travel to campus locations as needed.

Anticipated Start Date of New Hire

08/17/2026

Anticipated Number of Hours Working per Week

Shift Required?

First

Job Duties

Posting Detail Information

Posting Number

S1121P

Number of Vacancies

Desired Start Date

08/17/2026

Job Open Date

07/28/2026

Job Close Date

Open Until Filled

Yes

Special Instructions to Applicants

Apply Now

Refine Your Search

information technology entry jobs in ashland oh

Client Support Technician I - Information Technology

Project Management Specialist - Battery Assembly

Information Security Engineer

Director of Finance and IT

Related jobs to explore

Explore jobs in cities nearby

I want to receive the latest job alert for information technology entry in ashland oh

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected