Top 1188 Workforce management Jobs in Astoria, Ny

Manager, Workforce Operations
Whatnot —New York, NY
- $140,000 - $160,000 a year
- Full-time
- 6 years
- Mid-level
- SQL
- Paid parental leave
- Health insurance
7d
Workforce Supervisor
AAA Northeast —Garden City, NY
- $73,200 - $91,900 a year
- Overtime
- Mid-level
- Supervising experience
- Travel
- Wellness program
- Health insurance
Quick Apply
Workforce Operations Analyst (Contract)
Current —New York, NY
- $50 an hour
- Full-time
- Hybrid work
- Mid-level
- Office
- Communication skills
Quick Apply
CASE MANAGEMENT TEAM LEADER
Agency HRA/DEPT OF SOCIAL SERVICES —Queens, NY
- $70,646 - $81,243 a year
- Full-time
- 18 years or older
- Research
- Mid-level
- Loan forgiveness
14d
Workforce Coordinator
Global Kids Inc —New York, NY
- $62,400 - $65,000 a year
- Full-time
- School experience
- Inventory management
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Manager of Workforce Development & Operations, Bureau of Center for Population Health Data Science Administration
Agency DEPT OF HEALTH/MENTAL HYGIENE —Manhattan, NY
- $110,067 a year
- Full-time
- 18 years or older
- Office
- Administrative experience
- Wellness program
- Health insurance
Product Design Lead, Workforce Management (Mobile)
Rippling —New York, NY
- $153,000 - $255,000 a year
- Full-time
- Hybrid work
- 6 years
- Office
- Senior level
ELIGIBILITY AND SUPPORT SERVICES COORDINATOR
HRA/DEPT OF SOCIAL SERVICES —Bronx, NY
- $68,209 - $78,440 a year
- Full-time
- High school
- Mid-level
- Office
- Employee assistance program
- Loan forgiveness
11d
Data Manager, Bureau of School Health
Agency DEPT OF HEALTH/MENTAL HYGIENE —Queens, NY
- $98,140 a year
- Multiple hires
- 18 years or older
- Urgent Care
- Mid-level
- Wellness program
- Health insurance
Sr. Analyst, Workforce Management
Richemont —New York, NY
- $90,000 - $105,000 a year
- Full-time
- SQL
- Analysis skills
- Continuous improvement
- Health insurance
- Dental insurance
Deputy Commissioner, Operations
DEPARTMENT FOR THE AGING —Manhattan, NY
- $220,000 - $250,000 a year
- Full-time
- 18 years or older
- Office
- Master's degree
- Loan forgiveness
Manager of Workforce Strategy and Planning
Bloomingdale’s —Long Island City, NY
- $81,120 - $135,120 a year
- Full-time
- Microsoft Access
- Basic math
- 3 years
- Disability insurance
- Health insurance
Workforce Coordinator
Global Kids —New York, NY
- $62,400 - $65,000 a year
- Full-time
- School experience
- Inventory management
- Mid-level
- Paid holidays
- Health insurance
HRIS & Workforce Systems Administrator
PBS Facility Service —Brooklyn, NY
- $65,000 - $70,000 a year
- Full-time
- Spanish
- English
- Analysis skills
Quick Apply
8d
Queens Borough Manager
DEPARTMENT OF FINANCE —Queens, NY
- $120,524 - $125,009 a year
- Full-time
- Office
- Administrative experience
- High school diploma or GED
- Work from home
- Loan forgiveness
10d
Vice President of Talent and Workforce Experience
AHRC Nassau —Plainview, NY
- $175,000 - $200,000 a year
- Weekends as needed
- Master's degree
- Bachelor's degree
- Organizational skills
- Tuition reimbursement
- Opportunities for advancement
Senior Manager, Workforce Training Program
BROOKLYN NAVY YARD DEVELOPMENT CORP —Brooklyn, NY
- $105,000 - $110,000 a year
- Weekends as needed
- 3 years
- Master's degree
- Presentation skills
13d
Director of Operations
DEPARTMENT OF FINANCE —Manhattan, NY
- $130,000 - $133,503 a year
- Full-time
- Research
- Office
- Administrative experience
- Work from home
- Loan forgiveness
10d
Manager- Workforce Analytics
Pearle Vision —Manhattan, NY
- $102,315.00 - $155,453.40 a year
- Full-time
- Customer service
- 3 years
- Finance
- Health insurance
- Paid time off
Deputy Commissioner of Operations
OFFICE OF THE MAYOR —Manhattan, NY
- $245,000 a year
- Full-time
- Office
- High school diploma or GED
- Analysis skills
- Loan forgiveness

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workforce management jobs near astoria, ny

Manager, Workforce Operations

Whatnot -
New York, NY

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Job Details

Full-time
$140,000 - $160,000 a year
7 days ago

Benefits

Internet reimbursement
Paid parental leave
Health insurance
Dental insurance
Cell phone reimbursement
Adoption assistance
Pension plan
Work from home
Parental leave
Vision insurance

Qualifications

Data-driven problem-solving

Full Job Description

Join the Future of Commerce with Whatnot!

Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. Whether it's trading cards, fashion, electronics, or live plants, our sellers are building real businesses across hundreds of categories. We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy. The people here are shaping how an entirely new industry develops.

As a remote co-located team, we're inspired by our values and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We move fast, stay close to our users, and focus on the work that drives the most impact.

We're one of the fastest growing marketplaces and were recently named the #1 Best Startup Employer in America by Forbes. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business and bring people together through commerce.

Role

We are looking for a Workforce Manager to lead capacity planning, scheduling, and reporting for our Trust & Risk organization. You have experience forecasting contact volume and determining headcount requirements and schedules accordingly. You are customer-centric and you constantly make decisions using data. You also have experience working cross-functionally with product teams to understand what staffing requirements should look like when new policies or features are launching on the platform.

Forecast staffing needs, taking into account contact volume, SLAs, and headcount requirements
Lead tactical staffing, aligning agent schedules to inbound demand and managing time-off requests for agents across Customer Experience, Trust & Risk, and International teams.
Generate reports to show changes to productivity or performance
Collaborate closely with BPO Partner leadership teams to manage partner agent schedules
Own scenario modeling for adhoc staffing reallocations and ‘what if’ analyses

We offer flexibility to work from home or from one of our global office hubs, and we value in-person time for planning, problem-solving, and connection. Team members in this role are required to be within commuting distance of our New York, San Francisco, Phoenix, or Los Angeles hubs.

You

People who do well at Whatnot tend to be comfortable figuring things out as they go, biased toward action, and genuinely curious about what they're building. They care more about outcomes than credit and stay close to the product and the people using it.

As our Workforce Operations Manager, you should have:

At least 6+ years of experience, with 4+ in Workforce Management
Strong data analysis skills, turning data insights into action and highly proficient in SQL
Experience in a fast-paced environment, preferably a startup
Proven experience working within Zendesk and other Customer Support systems
Exceptional written and verbal communication skills
Ability to move remarkably fast with little structure and guidance

Benefits

Generous Holiday and Time off Policy
Health Insurance options including Medical, Dental, Vision
Work From Home Support
- Home office setup allowance
- Monthly allowance for cell phone and internet
Care benefits
- Monthly allowance for wellness
- Annual allowance towards Childcare
- Lifetime benefit for family planning, such as adoption or fertility expenses
Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
Monthly allowance to dogfood the app
- All Whatnauts are expected to develop a deep understanding of our product. We're passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!).
Parental Leave
- 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence.

EOE

Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.

Compensation Range: $140K - $160K

Apply Now

Refine Your Search

workforce management jobs in astoria, ny

Manager, Workforce Operations

Workforce Supervisor

Workforce Operations Analyst (Contract)

CASE MANAGEMENT TEAM LEADER

Workforce Coordinator

Manager of Workforce Development & Operations, Bureau of Center for Population Health Data Science Administration

Product Design Lead, Workforce Management (Mobile)

ELIGIBILITY AND SUPPORT SERVICES COORDINATOR

Data Manager, Bureau of School Health

Sr. Analyst, Workforce Management

Deputy Commissioner, Operations

Manager of Workforce Strategy and Planning

Workforce Coordinator

HRIS & Workforce Systems Administrator

Queens Borough Manager

Vice President of Talent and Workforce Experience

Senior Manager, Workforce Training Program

Director of Operations

Manager- Workforce Analytics

Deputy Commissioner of Operations

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