Top 4 Bdc service Jobs in Athens, Ga

BDC SERVICE
HEYWARD ALLEN MOTOR COMPANY —Athens, GA
- Typing
- Communication skills
- Entry level
- Paid training
- Health insurance
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7d

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BDC SERVICE
HEYWARD ALLEN MOTOR COMPANY —Athens, GA
You will handle inbound calls, respond to internet requests, and reach out to existing clients to schedule vehicle maintenance, safety recalls, and repair…
Quick Apply
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BDC SERVICE

HEYWARD ALLEN MOTOR COMPANY -
Athens, GA

Quick Apply

Job Details

7 days ago

Benefits

Paid training
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Opportunities for advancement

Qualifications

Phone communication
Client database systems
Typing
Customer information system software

Full Job Description

Description:

About Heyward Allen Motor Company:

Join a team that has been repeatedly voted the 'Best Dealership' in the Athens community for over two decades! At Heyward Allen, we pride ourselves on an elite workplace culture built on integrity, family values, and professional growth. We do not just offer jobs—we build long-term, rewarding careers.

Position Overview:

We are seeking energetic, customer-centric, and goal-oriented communicators to join our fast-paced

Business Development Center (BDC) as a Service Representative.

In this critical role, you will be the primary point of contact for our service drive. You will handle inbound calls, respond to internet requests, and reach out to existing clients to schedule vehicle maintenance, safety recalls, and repair appointments. No cold calling required—you are working with warm leads and an established customer base!

What We Offer You:

Great Pay: Reliable hourly base salary plus an aggressive, uncapped bonus structure.
Top-Tier Benefits: Comprehensive medical, dental, and vision insurance options.
Retirement Security: 401(k) plan with company matching.
Work-Life Balance: Generous paid time off (PTO) and vacation days.
Paid Training: Full onboarding and continuous mentorship to ensure your success.
Career Paths: Clear advancement opportunities into Service Advising, Sales, or Finance management.

Requirements:

What You Will Do:

• Manage Communication: Handle high-volume inbound and outbound calls, texts, and emails professionally.• Set Appointments: Actively schedule service appointments to maximize shop capacity and meet daily targets.• Customer Care: Inform customers about vehicle status, safety recalls, and recommended maintenance.• Database Management: Update customer profiles accurately in our CRM software.• Follow Up: Conduct courtesy follow-up calls to ensure client satisfaction and secure repeat business.

What We Are Looking For:

• Excellent verbal and written communication skills with a confident phone presence.• Strong multi-tasking skills (ability to type accurately while speaking with customers).• Comfortable working with computers, CRM systems, and digital scheduling tools.• Previous experience in hospitality, retail, customer service, or call centers is a major plus (automotive experience is helpful but not required!).• A positive, resilient attitude with a strong drive to hit performance goals.

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