Top 13 Bilingual customer service Jobs in Athens, Tn

Hotel Front Desk Clerk
QUALITY INN —Sweetwater, TN
- $11 - $12 an hour
- Part-time
- In-person
- Communication skills
- Entry level
- Employee discount
Quick Apply
14d
Customer Service Representative
Security Finance —Cleveland, TN
- Full-time
- Spanish
- English
- Office
- Profit sharing
- Paid training
Quick Apply
Pro Customer Service/Sales
Home Depot —Cleveland, TN
- Entry level
- Commercial

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EBHV - Family Support Specialist (Chattanooga)
TN Voices —Chattanooga, TN
Certificates, Licenses, Registrations: Valid driver’s license, proof of automobile insurance. Conduct family assessments and screenings, develop individual…
From $21.29 an hour
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Urologist
MedConnect —Ringgold, GA
Ability to obtain a medical professional license in the State of Tennessee. Seeking an American Board of Urology Board eligible/Board certified General…
$400,000 a year
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Customer Service Representative - Bilingual Preferred
Dawson —Columbus, OH
Answer high-volume inbound calls from individuals and families affected by disasters. Must pass lifetime criminal background and credit check (no current…
$23.39 an hour
3d
Bilingual Customer Service Representative
Dawson —Columbus, OH
Answer high-volume inbound calls from individuals and families affected by disasters. Must pass lifetime criminal background and credit check (no current…
$23.39 an hour
3d

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Hotel Front Desk Clerk

QUALITY INN
Sweetwater, TN

Quick Apply

Job Details

Part-time
$11 - $12 an hour
14 days ago

Benefits

Employee discount

Qualifications

Resort experience
Multitasking
Multilingual
Attention to detail
Multi-line phone systems

Full Job Description

Job Summary
Join our dynamic hospitality team as a Front Desk Agent, where you will be the welcoming face of our hotel, ensuring every guest experiences exceptional service from check-in to check-out. This energetic role demands a proactive attitude, excellent communication skills, and a passion for creating memorable guest experiences. As a vital member of our hospitality management team, you will handle guest inquiries, manage reservations, and coordinate with various departments to maintain smooth operations. Your enthusiasm and professionalism will set the tone for guests’ entire stay, making their visit enjoyable and stress-free.

Duties

Greet guests warmly upon arrival and assist with check-in and check-out procedures efficiently.
Manage multi-line phone systems with professionalism, providing accurate information and routing calls appropriately.
Handle guest requests promptly, including room changes, special accommodations, and concierge services.
Maintain detailed records of guest interactions, reservations, and billing using hotel management software.
Conduct night audits to reconcile daily transactions and ensure financial accuracy.
Provide exceptional customer service by addressing guest concerns with patience and a positive attitude.
Collaborate with housekeeping, maintenance, and other departments to ensure guest satisfaction and operational excellence.
Promote hotel amenities and services to enhance the guest experience and increase revenue opportunities.

Skills

Strong background in hospitality management with previous hotel or resort experience but not necessary will train you.
Excellent guest relations skills combined with outstanding customer service abilities.
Multilingual or bilingual capabilities to communicate effectively with diverse guests.
Proficiency in front desk operations, including multi-line phone systems and hotel management software.
Knowledge of night audit procedures and hotel management practices.
Exceptional phone etiquette and communication skills to handle inquiries professionally.
Ability to manage multiple tasks efficiently in a fast-paced environment while maintaining attention to detail.
Familiarity with guest services, hospitality standards, and resort operations is highly desirable. Join us in creating welcoming environments where every guest feels valued! This paid position offers an exciting opportunity to develop your hospitality management skills while delivering top-tier service in a vibrant hotel setting.

Pay: $11.00 - $12.00 per hour

Benefits:

Employee discount

Work Location: In person

Quick Apply

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bilingual customer service jobs in athens, tn

Hotel Front Desk Clerk

Customer Service Representative

Pro Customer Service/Sales

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