Top 1310 Customer service representative Jobs in Atlanta, Ga

Customer Service Team Manager - Restaurant Services (Shift 12:30pm-9:00pm)
Chick-fil-A Supply LLC —Atlanta, GA
- Rotating weekends
- English
- Mid-level
- Office
Insurance Customer Service and Sales Representative
State Farm Insurnace —Roswell, GA
- Full-time
- Mid-level
- Office
- Organizational skills
- Disability insurance
- Dental insurance
Quick Apply
Client Engagement Senior Associate, Tax Operations
Crowe —Atlanta, GA
- $21.75 - $44.50 an hour
- Full-time
- Hybrid work
- 5 years
- Continuous improvement
- US work authorization
Quick Apply
5d
Inbound Call Center Representative
Park Core Group —Atlanta, GA
- $17 - $26 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Communication skills
- Paid training
- Health insurance
Quick Apply
8d
Sales & Customer Service Call Center Specialist – GEORGIA
Victoria's Secret —Atlanta, GA
- From $15 an hour
- Overtime
- Remote
- Background check
- Computer literacy
- Basic math
1d
Call Center Associate
Emory Healthcare —Atlanta, GA
- $18.00 - $21.93 an hour
- Full-time
- Writing skills
- English
- High school diploma or GED
- Wellness program
- Health insurance
WIC Customer Service Representative
Georgia Department of Public Health —DeKalb County, GA
- $35,007.80 a year
- Full-time
- Pass drug screening
- Residential
- High school diploma or GED
- Paid holidays
- Health insurance
Customer Service Representative
Modalways —Atlanta, GA
- $18 - $28 an hour
- Urgently hiring
- Google Workspace
- Computer literacy
- Office
- Health insurance
- Paid time off
Quick Apply
12d
Customer Service Representative
PainPoint Health —Atlanta, GA
- $18 an hour
- Full-time
- Remote
- High school diploma or GED
- Organizational skills
- 1 year
- Continuing education credits
- Health savings account
Quick Apply
2d
Customer Service Rep
NATIONAL CONSTRUCTION RENTALS —Atlanta, GA
- $22 - $23 an hour
- Full-time
- Microsoft Outlook
- High school diploma or GED
- Communication skills
Quick Apply
8d
Call Center Remote Customer Service Representative
VIMO INC —Atlanta, GA
- $17.00 - $18.50 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- Spanish
- Paid training
- Paid time off
Quick Apply
Customer Service Representative
Ryder System —College Park, GA
- $18.50 an hour
- Urgently hiring
- High school diploma or GED
- In-person
- 1 year
- Paid parental leave
- Paid holidays
3d
Remote Customer Service Representative
Afni, Inc. —Atlanta, GA
- $14.50 - $15.00 an hour
- 8 hour shift
- Remote
- Background check
- 18 years or older
- High school diploma or GED
- Paid training
- Health insurance
Quick Apply
Customer Support I, Customs Compliance
Magaya Corporation —Atlanta, GA
- $19 - $22 an hour
- Full-time
- Remote
- Computer literacy
- Research
- Bachelor's degree
- Paid holidays
- Disability insurance
Quick Apply
Customer Service Representative
Pacific Paper LLC —Lithia Springs, GA
- $22 - $24 an hour
- Full-time
- Bilingual
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Hourly WIC Customer Service Representative
Georgia Department of Public Health —DeKalb County, GA
- $18 an hour
- Part-time
- Spanish
- Pass drug screening
- Residential
Customer Service Representative
Williams-Sonoma Inc. Customer Care Centers —Atlanta, GA
- From $15 an hour
- Full-time
- Remote
- Residential
- 1 year
- Communication skills
- Paid time off
- Work from home
Customer Success Specialist
Linden Lab —Atlanta, GA
- $19.47 - $26.44 an hour
- Weekends as needed
- Remote
- Mid-level
- Ability to sit for extended periods
- Typing
- Health insurance
- Dental insurance
Quick Apply
2d
Entry-Level Customer Service Assistant
Park Core Group —Atlanta, GA
- $18 - $28 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Computer skills
- Paid training
- Health insurance
Quick Apply
National Customer Care Representative I
VITALANT —Atlanta, GA
- $17.50 - $20.10 an hour
- Full-time
- Bilingual
- Computer literacy
- High school diploma or GED
- AD&D insurance
- Disability insurance
Quick Apply

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Customer Service Team Manager - Restaurant Services (Shift 12:30pm-9:00pm)

Chick-fil-A Supply LLC -
Atlanta, GA

Apply Now

Job Details

Qualifications

Customer relationship building
Managing teams in a customer support role
English
High school diploma or GED
CRM system proficiency

Full Job Description

Overview:

As a Restaurant Services Supervisor, you will lead a team of Customer Service Representatives and Specialist(s) dedicated to delivering exceptional service for Chick-fil-A® Operators and their team members. In this role, you will be responsible for the team’s achievement of critical key performance indicators (KPIs). The Supervisor will motivate the team to achieve and maintain a high level of service to Owner/Operators and their teams, assist with issue and process resolution, and drive innovation contributing to the growth of Restaurant Services’ processes and technology. This position is located in Atlanta, GA.

Who is Chick-fil-A Supply?
We are a wholly owned subsidiary of Chick-fil-A, Inc. and an innovative distribution service provider focused on understanding and meeting the unique needs of Chick-fil-A® restaurants. Chick-fil-A Supply provides a seamless delivery experience that ensures restaurants have the food and products they need, when they need them. As part of the Chick-fil-A family, we extend a culture of care through all our operations. For more information, visit cfa-supply.com.

Location: 5200 Buffington Rd, Atlanta, GA 30349

Responsibilities:

- Lead a team of customer service representatives while fostering a culture reflective of Chick-fil A’s mission and core values
- Monitor customer feedback and share insights with key leaders
- Serve as a point of escalation to resolve complex issues and questions from Restaurants
- Plan, organize, and oversee the day-to-day operations and team schedules
- Collaborate with DC leaders to identify and resolve operational bottlenecks
- Complete call monitoring reviews and provide coaching feedback to the team
- Oversee maintenance of standard operating procedures/job aids and identify opportunities to improve and/or streamline processes
- Analyze customer service data/metrics, influence, and drive process improvement initiatives to meet strategic targets
- Hire and develop new Restaurant Service representatives
- Publish KPIs; conduct timely and constructive performance evaluations according to plan

Required Qualifications (Knowledge, Skills, & Abilities):

Required Business Qualifications:

High School Diploma or equivalent
2-4 years’ experience in customer service leadership
Have experience with a CRM system
Ability to work a flexible schedule including holidays and rotating weekends
Strong relationship building skills and exceptional ability to communicate effectively across a range of stakeholders including Restaurant Operators and Distribution Center management
Demonstrated ability to adapt to change and respond to difficult and challenging situations in a professional manner
Proven record of working independently with little oversight; ability to prioritize tasks and workload
Exceptional attention to detail and organization
High degree of initiative and urgency
Proactive and solutions-oriented problem solver
Proficient in English (reading, writing, and speaking): to safely follow verbal instructions, complete documentation and paperwork, and accurately interpret labels, pick lists, scanner prompts, signage, and company communications

As the Restaurant Services Supervisor, you are also:

A skilled communicator across all levels of an organization, with both teammates and suppliers.
A quick & versatile learner who is open to change; analyzes both successes and failures for clues to improvement; experiments to find solutions; enjoys the challenge of unfamiliar tasks; and quickly grasps the essence and underlying structure of anything.
A customer-focused relationship builder who can earn the trust and respect of internal and external customers and leverage their information to find ways to improve products and services.
Committed without compromise to food safety for customers and a safe workplace for colleagues.
Inspired to uphold Chick-fil-A values and act with integrity.
A driver of results who can be counted on to not only meet but exceed goals and push others to do the same.
A problem solver who can identify hidden problems, looks beyond the obvious and doesn't stop at the first answer.
A servant leader who puts others before themselves, corrects mistakes with authenticity and respects all viewpoints.

Preferred Qualifications (Knowledge, Skills, & Abilities):

Associate’s Degree
10 years’ experience in a customer support environment
A demonstrated ability to perform and adapt in a changing environment
Proficiency in MS Suite (Excel, PowerPoint, Word)

Required Years of Experience: 2 Travel Requirements: 5% Required Level of Education: High School Diploma or GED Preferred Level of Education: Associate's Degree Relocation Assistance Provided: No Work Environment: Office

Apply Now

Refine Your Search

customer service representative jobs in atlanta, ga

Customer Service Team Manager - Restaurant Services (Shift 12:30pm-9:00pm)

Insurance Customer Service and Sales Representative

Client Engagement Senior Associate, Tax Operations

Inbound Call Center Representative

Sales & Customer Service Call Center Specialist – GEORGIA

Call Center Associate

WIC Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Rep

Call Center Remote Customer Service Representative

Customer Service Representative

Remote Customer Service Representative

Customer Support I, Customs Compliance

Customer Service Representative

Hourly WIC Customer Service Representative

Customer Service Representative

Customer Success Specialist

Entry-Level Customer Service Assistant

National Customer Care Representative I

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