Top 112 Helpdesk technician Jobs in Atlanta, Ga

Field Technician and HelpDesk Support
Makrö Gaming Studios —Kennesaw, GA
- $45,000 - $55,000 a year
- 8 hour shift
- Microsoft Word
- Background check
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Sandy Springs, GA
- $18 - $25 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Profit sharing
- Opportunities for advancement
Quick Apply
Jr. Service Desk Analyst, Technician
DMI —Atlanta, GA
- $63,889.50 - $70,146.50 a year
- Full-time
- Office
- High school diploma or GED
- Entry level
- Disability insurance
- Health insurance
Helpdesk Technician
Authority Brands —Atlanta, GA
- From $28 an hour
- Full-time
- Computer science
- Azure
- Computer Science
- Paid holidays
- 401(k)
Quick Apply
HELP DESK TECH TIER 1
HOOTERS OF AMERICA —Atlanta, GA
- $18 an hour
- Microsoft Excel
- Writing skills
- Mid-level
Quick Apply
Mid-Level Service Desk Analyst, Technician
DMI —Atlanta, GA
- $60,000 - $72,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Commercial
- Disability insurance
- Health insurance
Tier 1 Help Desk Technician
5Q Partners, LLC —Sandy Springs, GA
- $60,000 - $65,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health savings account
- Health insurance
Quick Apply
4d
Systems Support Tech 1
4P Consulting Inc. —Atlanta, GA
- $20 - $24 an hour
- Full-time
- Hybrid work
- Mid-level
- Windows
- 1 year
Quick Apply
IT Support Tech
SOUTH COLLEGE —Marietta, GA
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
1d
IT Support Technician I
LEARFIELD —Atlanta, GA
- Full-time
- Computer science
- Azure
- Computer Science
- Health savings account
- Paid holidays
Helpdesk Associate Tier 1
Ole Mexican Foods Inc —Norcross, GA
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Tier 2 Helpdesk Technician
SMB IT Solutions —Smyrna, GA
- $50,000 - $65,000 a year
- Weekends as needed
- Mid-level
- Windows
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
IT Service Desk Technician
PROCYON Technostructure —Atlanta, GA
- $25.50 - $27.50 an hour
- Contract
- Microsoft Outlook
- Mid-level
- Windows
Quick Apply
1d
IT Service Desk Technician
Vision Square Inc —Atlanta, GA
- Contract
- Microsoft Outlook
- Computer Science
- Mid-level
Quick Apply
1d
Help Desk Support Technician
NuAxis Innovations —Atlanta, GA
- Online Application
- Microsoft Outlook
- Mid-level
- Windows
Help Desk Technician
Yancey Bros. Co. —Austell, GA
- On call
- Microsoft Outlook
- Research
- Office
- Profit sharing
- Wellness program
Quick Apply
Technical Support Specialist
SMB IT Solutions —Smyrna, GA
- $45,000 - $50,000 a year
- Weekends as needed
- Computer literacy
- Ability to lift 50 pounds
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
IT Support Technician
ServIT Inc —Atlanta, GA
- $55,000 - $60,000 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
3d
IT Service Technician
Labcorp —Tucker, GA
- Full-time
- Microsoft Word
- Clean driving record
- Microsoft Excel
- Fuel card
- Employee stock purchase plan
11d
Level 1 Help Desk Analyst
Software Technology Inc —Conyers, GA
- Spanish
- Microsoft Outlook
- Mid-level
Quick Apply

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helpdesk technician jobs near atlanta, ga

Field Technician and HelpDesk Support

Makrö Gaming Studios
Kennesaw, GA

Quick Apply

Job Details

Full-time
$45,000 - $55,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Microsoft Windows Server
Microsoft Word
Network administration
Customer communication
TCP
Microsoft Excel
Microsoft Outlook
Software troubleshooting
Customer service
Software deployment
CCNA
LAN
Word embeddings
Microsoft SQL Server
Operating system updates
Windows
High school diploma or GED
SQL
Firewall
DHCP
VoIP
Computer hardware
Driving
Desktop (troubleshooting support)
Computer management
CompTIA Network+
WAN
Computer networking
DNS
Organizational skills

Full Job Description

Field Tech and Helpdesk Support

SUMMARY

Under general supervision of Operations manager, provides customer helpdesk support to existing customers, as well as field service-related visits in Tuscaloosa, Alabama, and possibly other jurisdictions as well. The field visits will be scheduled ahead of time teaming up with existing personnel.

ESSENTIAL FUNCTIONS

50% Field service visits to customer locations every other week, for 4 days/week.

· Troubleshooting and repairing hardware and software malfunctions.

· Troubleshooting, repairing of Bill Validators, Printers, Monitors, Touch Screens, IO boards.

· Cleaning, and providing preventive maintenance to machines in the casinos.

· Installing and replacing hardware, programming firmware as needed.

· Installing memory/video card upgrades.

· Responding to inquiries regarding hardware issues.

· Installing new software and software upgrades.

· Re-imaging OS in the filed via Deployment and/or Acronis

· Correcting software configuration problems.

50% Helpdesk Duties:

· Answering calls/questions from internal and external customers; related to existing hardware and software; as their first point of contact.

· Setting up promotions, raffles, and configurations customer specific, per their request.

· Needs to be available when on call.

· Knowledge of our product and positive attitude towards solving issues.

· Provide fast and useful technical assistance on our game hardware, computer, server, and network systems.

The list of essential functions is not exhaustive and may be substituted as necessary.

EXPERIENCE AND SKILL REQUIREMENTS

· Excellent driving skills and record.

· Four to six years relevant experience or equivalent required.

· Good troubleshooting skills and decision-making abilities required.

· Basic knowledge of Microsoft Windows 7 embedded 32- and 64-bit versions,

· Basic knowledge of Windows server 2008 and 2019, SQL 2005, 2008 and 2019.

· Familiar with BIOS settings, update tools and MS windows deployment tools.

· Microsoft Word, Excel and Outlook experience required.

· Familiarity with basic networking terminology and concepts required.

· Professional oral and written communication skills required.

· Familiarity with Microsoft Windows 10 is beneficial.

· Strong customer service skills required.

· Good organizational skills required.

· Ability to demonstrate initiative and self-starter.

· Must be willing to learn new procedures and follow established standards.

Talent required in values, work intensity, achiever, positivity, resourcefulness, command,

relationship-extension, and exactness.

EDUCATION AND CERTIFICATION REQUIREMENTS

· Associate degree or equivalent in related field required.

· Formal experience and /or training in personal computer hardware and software support with emphasis on Windows 7, Windows 2008 server and Windows 2019 server.

· Background in personal computer hardware repair and /or troubleshooting preferred. Experience with Windows based networks desirable.

PHYSICAL AND WORK SCHEDULE REQUIREMENTS

· May require work in excess of 40 hours a week in order to complete functions of position.

· Ability to lift 70 pounds.

Physical mobility sufficient to be able to service PCs and other equipment installed under desks, ladders, and in wiring closets.

Job Type: Full-time

Pay: $45,000.00 - $55,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Schedule:

8 hour shift
Day shift
Monday to Friday
On call

Ability to Commute:

Kennesaw, GA 30144 (Required)

Ability to Relocate:

Kennesaw, GA 30144: Relocate before starting work (Required)

Work Location: In person

Quick Apply

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helpdesk technician jobs in atlanta, ga

Field Technician and HelpDesk Support

Now Hiring IT and Telecom Field Technicians

Jr. Service Desk Analyst, Technician

Helpdesk Technician

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Level 1 Help Desk Analyst

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