Top 154 Mid level provider Jobs in Atlanta, Ga

Mid-Level Service Desk Liaisons (SDLs)
DMI —Atlanta, GA
- $90,375 - $112,969 a year
- Full-time
- Bachelor of Science
- Mid-level
- Bachelor's degree
- Disability insurance
- Health insurance
Mid-Level Deskside Support Specialist
DMI —Atlanta, GA
- $63,889.50 - $70,146.50 a year
- Full-time
- Mid-level
- High school diploma or GED
- Commercial
- Disability insurance
- Health insurance
Mid-Level Service Desk Analyst, Technician
DMI —Atlanta, GA
- $60,000 - $72,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Commercial
- Disability insurance
- Health insurance
Mid- Level Knowledge Manager
DMI —Atlanta, GA
- $92,000 - $105,000 a year
- Full-time
- 5 years
- Mid-level
- Bachelor's degree
- Commuter assistance
- Health insurance
Mid-Level Service Desk Manager
DMI —Atlanta, GA
- $90,375 - $112,969 a year
- Overtime
- Management
- Bachelor of Science
- Mid-level
- Disability insurance
- Health insurance
Mid-Level Network Engineer, Administrator
DMI —Atlanta, GA
- $78,537 - $98,171 a year
- Full-time
- Azure
- Mid-level
- High school diploma or GED
- Commuter assistance
- Health insurance
Mid-Level IT Asset Management Specialist
DMI —Atlanta, GA
- $60,000 - $72,000 a year
- Full-time
- Bachelor of Science
- Mid-level
- Master's degree
- Disability insurance
- Health insurance
Helpdesk Technician
Authority Brands —Atlanta, GA
- From $28 an hour
- Full-time
- Computer science
- Azure
- Computer Science
- Paid holidays
- 401(k)
Quick Apply
Junior/ Mid-Level Configuration Manager
DMI —Atlanta, GA
- $150,011.50 - $162,594.50 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Commuter assistance
- Health insurance
Mid-Level MS Exchange Administrator
DMI —Atlanta, GA
- Full-time
- 5 years
- Bachelor of Science
- Research
- Commuter assistance
- Health insurance
Class B Truck Driver
Restaurant Technologies —Atlanta, GA
- $28 an hour
- Full-time
- CDL B
- Bilingual
- Clean driving record
- Health savings account
- Paid holidays
Quick Apply
5d
Lead Historic Preservation Specialist (Part-Time - 30hrs/week)
ICF —Atlanta, GA
- $81,499 - $138,549 a year
- Part-time
- 6 years
- Master's degree
- Driver's License
- Employee stock purchase plan
- Tuition reimbursement
5d
Commercial Auto Liability Claims Examiner III
TRISTAR RISK MANAGEMENT —Atlanta, GA
- $80,000 - $90,000 a year
- Full-time
- Remote
- Computer literacy
- Basic math
- High school diploma or GED
Quick Apply
Lakewood Amphitheatre - Zero Waste Sustainability Crew
Live Nation —Atlanta, GA
- Part-time
- Background check
- Ability to lift 50 pounds
- Fair chance
12d
Identity Account Executive - Healthcare, Southeast
Palo Alto Networks —Atlanta, GA
- $264,000 - $363,000 a year
- Mid-level
- Travel
- Reliable transportation
2d
Mid - Level Mechanical Advisor
Strategic Mission Critical —Atlanta, GA
- $90,000 - $160,000 a year
- Full-time
- Remote
- Construction site
- 5 years
- Travel
- Paid holidays
- Disability insurance
Quick Apply
IT Delivery Manager
UST —Atlanta, GA
- $130,000 - $195,000 a year
- 18 years or older
- 11+ years
- Fair chance
- Paid jury duty
- Health savings account
Quick Apply
Internal Communications Specialist
Jackson Healthcare —Alpharetta, GA
- Full-time
- Marketing
- Customer service
- Mid-level
VP of Onboarding
Rev.io —Atlanta, GA
- Full-time
- 8 years
- Bachelor's degree
- Senior level
- Paid parental leave
- Health savings account
Quick Apply
1d
Licensed Practical Nurse (LPN) -Full-Time Nights
CorrectHealth, LLC —Douglasville, GA
- Up to $40 an hour
- Full-time
- Nursing
- BLS Certification
- Mid-level
- Health insurance
- Dental insurance
Quick Apply

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mid level provider jobs near atlanta, ga

Mid-Level Service Desk Liaisons (SDLs)

DMI -
Atlanta, GA

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Job Details

Full-time
$90,375 - $112,969 a year

Benefits

Disability insurance
Health insurance
Tuition reimbursement
401(k) matching
Opportunities for advancement
Referral program
Pet insurance

Qualifications

Optimizing workflow processes
Knowledge management
ITIL Certification
Bachelor's degree in information technology
Incident report management
Bachelor of Science
Performance Reporting
Mid-level
Incident Escalation
User training (technical support)
Change management
Help files
Bachelor's degree
Internal employee customer service
Continuous improvement
Incident management operations support
Customer support ticket management
Customer service knowledge base
User guides
Online help documentation
Escalation handling
Ticketing system technical support
Service level agreement (SLA) management
Information Technology

Full Job Description

About DMI:

DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efﬁcient, and cost-effective solutions that drive measurable results. Learn more at www.dminc.com

About the Opportunity:

DMI, LLC is seeking a Mid Service Desk Liaisons (SDLs) to join us.

Duties and Responsibilities:

Act as the primary point of contact between end users and the IT service desk, ensuring seamless communication and issue resolution.
Provide guidance and training to users on IT policies, procedures, and self-service resources.
Monitor and track IT incidents and service requests, ensuring timely resolution in accordance with SLAs.
Escalate complex or high-priority incidents to the appropriate support teams or management.
Analyze incident trends and recurring issues, recommending proactive solutions.
Work closely with IT support teams to facilitate efficient problem resolution and service delivery.
Assist in change management processes, ensuring users are informed of IT changes and system outages.
Identify opportunities for service desk process improvements to enhance user experience and efficiency.
Maintain accurate documentation of incidents, resolutions, and user interactions within the ticketing system.
Generate reports on service desk performance, user feedback, and common technical issues.
Provide first-level troubleshooting for common technical problems and escalate when necessary.
Support the development of knowledge base articles and FAQs to improve end-user self-service capabilities.

Qualifications:

Education and Years of Experience:

Bachelor of Science in Information Technology or other related field
2-4 Years of Experience supporting the Service Desk

Required and Desired Skills/Certifications:

ITIL Preferred

Citizenship Status Required: Must be a U.S. Citizen

Physical Requirements: No Physical requirement needed for this position.

Location: Atlanta, Georgia

Minimum Salary Rate: $90,375 Median Salary Rate: $112,969 Working at DMI:

DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together:

Do What’s Right – We lead with honesty and integrity.
Own the Outcome – We take responsibility and deliver.
Deliver for Our Customers – We are relentless about delivering value.
Think Bold, Act Smart – We innovate with purpose.
Win Together – We collaborate and celebrate our success.

These values aren’t just ideals—they show up in how we support every part of your well-being:

Convenience/Concierge – Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier.
Development – Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive.
Financial – Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future.
Recognition – Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements.
Wellness – Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health.

DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together.

***************** No Agencies Please *****************

Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.

Apply Now

Refine Your Search

mid level provider jobs in atlanta, ga

Mid-Level Service Desk Liaisons (SDLs)

Mid-Level Deskside Support Specialist

Mid-Level Service Desk Analyst, Technician

Mid- Level Knowledge Manager

Mid-Level Service Desk Manager

Mid-Level Network Engineer, Administrator

Mid-Level IT Asset Management Specialist

Helpdesk Technician

Junior/ Mid-Level Configuration Manager

Mid-Level MS Exchange Administrator

Class B Truck Driver

Lead Historic Preservation Specialist (Part-Time - 30hrs/week)

Commercial Auto Liability Claims Examiner III

Lakewood Amphitheatre - Zero Waste Sustainability Crew

Identity Account Executive - Healthcare, Southeast

Mid - Level Mechanical Advisor

IT Delivery Manager

Internal Communications Specialist

VP of Onboarding

Licensed Practical Nurse (LPN) -Full-Time Nights

I want to receive the latest job alert for mid level provider in atlanta, ga

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