Top 39 Work force planning consultant Jobs in Atlanta, Ga

Work Force Planning Consultant
Visa U.S.A. Inc. —Atlanta, GA
- $90,000 - $144,500 a year
- Full-time
- Hybrid work
- Office
- Analysis skills
- Bachelor's degree
- Wellness program
- Health savings account
Quick Apply
Management Analyst IV
DeKalb County, GA —Decatur, GA
- $72,665 - $116,991 a year
- Full-time
- 5 years
- Office
- Master's degree
7d
AD, Public Relations & Communications - Animal Health
Boehringer Ingelheim Animal Health USA —Johns Creek, GA
- Full-time
- 18 years or older
- Marketing
- Pass drug screening
Quality Manager- Aviation
JE Dunn —Atlanta, GA
- Email
- Background check
- Construction site
- Office
Long-Term Care (LTC) Sales Account Manager - Atlanta, GA
Shionogi Inc. —Atlanta, GA
- $125,000 - $175,000 a year
- Email
- Background check
- Clean driving record
- Microsoft Excel
Dayforce Talent Consultant, Functional Transformation
Deloitte —Atlanta, GA
- $86,700 - $170,900 a year
- Full-time
- Up to 50% travel
- Mid-level
- 3 years
9d
Supply Chain Development - Operations Leader
GE Vernova —Atlanta, GA
- $154,800 - $258,000 a year
- Full-time
- Up to 50% travel
- Pass drug screening
- Bachelor's degree
- Paid parental leave
- Paid holidays
8d
Regional Solutions Consultant
FedEx —Fayetteville, GA
- $21.14 - $29.59 an hour
- Full-time
- Mid-level
- Travel
- Reliable transportation
Dayforce Data Integration Management - Senior Consultant, Functional Transformation
Deloitte —Atlanta, GA
- $116,200 - $229,100 a year
- Full-time
- Up to 50% travel
- Travel
- Scripting
8d
Manager - Telecom & Digital Infrastructure Practice
Alvarez and Marsal —Atlanta, GA
- $135,000 - $160,000 a year
- Full-time
- Management
- Customer service
- Analysis skills
- AD&D insurance
- 401(k)
Director, Telecom & Digital Infrastructure
Alvarez and Marsal —Atlanta, GA
- $150,000 - $225,000 a year
- Full-time
- 7 years
- Sales
- Customer service
- AD&D insurance
- 401(k)
Director, Telecom & Digital Infrastructure
Alvarez & Marsal —Atlanta, GA
- $150,000 - $225,000 a year
- 7 years
- Management
- Sales
- AD&D insurance
- 401(k)
Quality Control Non-Destructive Examination Inspector Level C
GE Vernova —Atlanta, GA
- $29.93 an hour
- Overtime
- Pass drug screening
- Mid-level
- High school diploma or GED
- Paid parental leave
- Paid holidays
Ecosystems Analytics Lead
UCB —Atlanta, GA
- $148,000 - $194,300 a year
- Office
- SQL
- Travel
1d
Manager - Telecom & Digital Infrastructure Practice
Alvarez & Marsal —Atlanta, GA
- $135,000 - $160,000 a year
- Management
- Customer service
- Analysis skills
- AD&D insurance
- 401(k)
Senior Associate - Telecom & Digital Infrastructure Practice
Alvarez & Marsal —Atlanta, GA
- $110,000 - $150,000 a year
- Customer service
- 3 years
- Analysis skills
- AD&D insurance
- 401(k)
Executive Team Leader Specialty Sales (Assistant Manager Merchandising and Service) - Atlanta, GA
Target —Atlanta, GA
- $64,000 - $128,000 a year
- Full-time
- Mid-level
- Analysis skills
- Bachelor's degree
- Paid holidays
- Disability insurance
7d
Cornerstone Technical Senior Consultant
Deloitte —Atlanta, GA
- $116,200 - $229,100 a year
- Full-time
- Up to 50% travel
- Mid-level
- Bachelor's degree
12d
Consultant, Healthcare Services
Alvarez & Marsal —Atlanta, GA
- $100,000 - $120,000 a year
- Full-time
- CPA
- Bachelor of Science
- 3 years
- AD&D insurance
- 401(k)
Associate Vice President (AVP), Government Affairs
Grady Health System —Atlanta, GA
- Full-time
- Office
- Master's degree
- Driver's License
- Paid holidays
- Disability insurance

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work force planning consultant jobs near atlanta, ga

Work Force Planning Consultant

Visa U.S.A. Inc. -
Atlanta, GA

Quick Apply

Job Details

Full-time
$90,000 - $144,500 a year

Benefits

Wellness program
Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
Life insurance

Qualifications

Doctor of Medicine
Master's degree in business administration
Operational analysis
Avaya
Team leadership
Software support
Spreadsheets
Staff scheduling
Operations coordination planning
Data reporting
Team scheduling
Trend analysis
Demand forecasting analysis
Doctor of Law (JD)
Analysis skills
Bachelor's degree
Doctor of Philosophy
Task prioritization
Decision making
Requirements analysis
Headcount forecasting
Productivity software
Business requirements
Workforce management
Senior level
Master of Business Administration
Communication skills
Operations planning
Stakeholder relationship building
Data analysis software

Full Job Description

About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

Support the functionality of Genesys WFM software (forecasting, scheduling, and maintenance)
Analyze contact center performance data and provide recommendations to balance performance and support effective decision making
Forecast long term and short term contact volume and staffing
Maintain data points that promote accurate forecasting and understand drivers that produce anomalies
Provide schedule recommendations for new hire training classes and optimized off-phone activities
Establish and maintain relationships with a broad base of stakeholders (i.e. Command Center, Leadership, Executives, etc.)
Lead meetings with Operations Teams to align and review performance and planning
Review requirements for new tools
Work with other WFM team members to balance workload and ensure deliverables are met
Ad-hoc WFM duties as assigned

This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications • 5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD Preferred Qualifications • 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD • 5 or more years of work experience • Excellent verbal and written communication skills are essential • Experience with scheduling software (such as eWorkforce Management, Genesys WFM) and ACD reporting systems (such as Avaya CMS Supervisor, Genesys Administer, CC Pulse, IWD, IWS) is recommend) • Basic knowledge of Operational tactical and strategic techniques used to drive overall service levels across multiple sites • Recommended Knowledge/experience with Genesys software, Fair Isaac’s Falcon, and Adeptra. • The incumbent should possess strong analytical capabilities, knowledge of staff planning, trend analysis and excellent PC skills, including NT • Must be able to work independently with minimal supervision to reach established goals • Organized and detail-oriented • Decisive self-starter who can perform with a minimal amount of supervision • Candidate must demonstrate ability to set priorities • Ability to work well in a team environment is essential to the analyst's success • Solid leadership and decision-making ability • Ability to prioritize and balance workload across multiple sites • Must demonstrate the ability to manage multiple service requests with strict time limits on an ongoing basis • Proficiency in Microsoft Office functions, specifically Excel

U.S. Applicants Only

The estimated salary range for this position is $90,000.00 to $ 144,500.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Work Hours

Varies upon the needs of the department.

Travel Requirements

This position requires travel 5-10% of the time.

Mental/Physical Requirements

This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.

Quick Apply

Refine Your Search

work force planning consultant jobs in atlanta, ga

Work Force Planning Consultant

Management Analyst IV

AD, Public Relations & Communications - Animal Health

Quality Manager- Aviation

Long-Term Care (LTC) Sales Account Manager - Atlanta, GA

Dayforce Talent Consultant, Functional Transformation

Supply Chain Development - Operations Leader

Regional Solutions Consultant

Dayforce Data Integration Management - Senior Consultant, Functional Transformation

Manager - Telecom & Digital Infrastructure Practice

Director, Telecom & Digital Infrastructure

Director, Telecom & Digital Infrastructure

Quality Control Non-Destructive Examination Inspector Level C

Ecosystems Analytics Lead

Manager - Telecom & Digital Infrastructure Practice

Senior Associate - Telecom & Digital Infrastructure Practice

Executive Team Leader Specialty Sales (Assistant Manager Merchandising and Service) - Atlanta, GA

Cornerstone Technical Senior Consultant

Consultant, Healthcare Services

Associate Vice President (AVP), Government Affairs

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