Top 126 Crm developer Jobs in Atlanta Ga

Technical Support Specialist - Tier I
CallRail —Atlanta, GA
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- Paid parental leave
- Health savings account
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17h
dotCMS Architect
CapTech Consulting —Atlanta, GA
- Full-time
- Hybrid work
- Computer Science
- Java
- Master's degree
- Loan repayment program
- Disability insurance
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RPA Developer 2 4P/418
4P Consulting Inc. —Atlanta, GA
- Full-time
- Mid-level
- Analysis skills
- JavaScript
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CRM Business Analyst - Salesforce
Georgia-Pacific —Atlanta, GA
- $70,000 - $100,000 a year
- Hybrid work
- Pass drug screening
- Mid-level
- Office
- Health savings account
- AD&D insurance
10d
Blue Yonder Developer
SiteOne Landscape Supply —Roswell, GA
- Full-time
- Remote
- Computer Science
- 3 years
- Java
- Paid training
- Paid holidays
Client Service Execution Lead
Bickert Management Inc. —Atlanta, GA
- Full-time
- Remote
- English
- Mid-level
- Leadership
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8d
Manager Decision Analytics
Home Depot / THD —Atlanta, GA
- 18 years or older
- Management
- No experience needed
Microsoft D365 CRM + Copilot/AI Functional Lead, Manager
PRICE WATERHOUSE COOPERS —Atlanta, GA
- $99,000 - $232,000 a year
- 8 years
- Bachelor's degree
- Continuous improvement
- Paid holidays
- Health insurance
MuleSoft Consultant
Visual Integrator —Atlanta, GA
- $90 - $110 an hour
- Full-time
- Oracle
- Bachelor of Science
- System design
- Travel reimbursement
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Business Analyst
Optimal Technologies —Lawrenceville, GA
- Full-time
- Computer Science
- Mid-level
- SQL
CRM Architect
Concentrix —Atlanta, GA
- $106,087 - $166,709 a year
- Urgently hiring
- Remote
- Background check
- DevOps
- Residential
- Paid holidays
- Health insurance
Deployment Specialist - Application Delivery
Telus Health —Atlanta, GA
- $60,000 - $80,000 a year
- Overtime
- Azure
- 5 years
- Mid-level
- Health insurance
- Work from home
7d
Lead Power Platform Developer
CapTech Consulting —Atlanta, GA
- Full-time
- Hybrid work
- Computer Science
- Office
- Java
- Loan repayment program
- Disability insurance
Quick Apply
Dynamics 365 CE Senior Developer
Guidehouse —Atlanta, GA
- $102,000 - $170,000 a year
- Computer science
- Computer Science
- Bachelor of Science
- Health savings account
- Paid holidays
• Microsoft Certified: Dynamics 365 :: GA
Software Technology Inc —Atlanta, GA
- Azure
- Computer Science
- 5 years
Quick Apply
Conversational Designer - Senior Software Engineer
Capgemini Sogeti —Atlanta, GA
- $76,200 - $187,740 a year
- Full-time
- Hybrid work
- 3 years
- Senior level
- Python
- Paid holidays
- Disability insurance
Salesforce System/Solution Architect
Siemens Healthineers —Atlanta, GA
- $151,100 - $207,757 a year
- Full-time
- Management
- Computer Science
- HIPAA
- Disability insurance
- Health insurance
Qlik Sense Developer
Asbury —Sandy Springs, GA
- Full-time
- Hybrid work
- Mid-level
- Travel
- Agile
- Paid training
- Paid parental leave
Quick Apply
Salesforce Data Cloud & AI Tech Architect (Tech Architecture/Solution Architecture)
Accenture —Atlanta, GA
- $87,400 - $266,300 a year
- Full-time
- Hybrid work
- Management
- Computer Science
- Mentoring
- Paid holidays
- Disability insurance
Business Systems Analyst Consultant
Truist Bank —Atlanta, GA
- Full-time
- Computer Science
- PMP
- 5 years
- AD&D insurance
- Paid holidays

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crm developer jobs near atlanta ga

Technical Support Specialist - Tier I

CallRail -
Atlanta, GA

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Job Details

17 hours ago

Benefits

Stock options
Paid parental leave
Health savings account
Dental insurance
Parental leave
Vision insurance
401(k) matching

Qualifications

Google Drive
Google AdWords
Technical support via phone
Phone communication
Digital marketing tools
Managing clients in a customer support role
Zendesk
CRM system proficiency
Productivity software
Root cause analysis
Developer tools
Client interaction via phone calls

Full Job Description

The Position

CallRail is looking for a motivated, detail-oriented, and customer-focused Tier 1 Technical Support Agent to join our team in Atlanta. In this role, you will be the frontline point of contact for our customers—marketers, agencies, and business owners—delivering exceptional, high-touch support to ensure a smooth end-to-end customer experience. You will actively troubleshoot technical issues, verify that workflows and integrations operate as intended, and guide customers toward optimal solutions for their business needs.

If you thrive in the fast-paced marketing technology space, take pride in rigorous attention to detail, and love turning complex technical challenges into seamless customer experiences, we want to hear from you!

What You'll Do

End-to-End Troubleshooting & Solutioning: Perform active troubleshooting and initial guided diagnostic support across all CallRail products via live channels (phone, chat, web, and email). Look beyond immediate break-fix issues to understand customer goals and provide proactive solutioning.
Workflow & Integrations Assurance: Guide customers through workflow and implementation best practices. Verify and maintain smooth data flow across CallRail features and third-party MarTech ecosystems (e.g., Google Ads, Google Analytics, HubSpot, Salesforce, Zapier).
Protocol & Operational Excellence: Adhere to Customer Support protocols, including properly coding trouble tickets, maintaining ACD queue availability, conducting professional interactions, and meeting Average Talk and Wrap Up time objectives.
Detail-Oriented Documentation: Meticulously log and document all customer interactions, setup configurations, and troubleshooting steps in our ticketing system (Zendesk). Ensure complex setups are thoroughly tested before resolving.
Clear Escalation & Bug Reporting: Follow established escalation processes for complex Tier 2/3 issues. Identify, document, and escalate bugs or outages with clear, precise reproduction steps for product and engineering teams.
Customer Advocacy & Continuous Improvement: Maintain high customer satisfaction by communicating resolution expectations with professionalism and empathy. Contribute to team documentation, internal support processes, and active participation in training for new products and features.
AI Adoption: Leverage AI platforms and modern support tools to streamline operations, solve complex problems efficiently, and maintain industry benchmarks.

What You'll Need

Frontline Support Experience: 1–3+ years of professional experience in frontline technical/telephone support and customer-facing troubleshooting, ideally in a SaaS, MarTech, or agency environment.
MarTech & Integrations Familiarity: Working knowledge or aptitude with marketing technology tools and web concepts (Google Analytics, Google Ads, CRMs, webhooks, JavaScript snippets).
High Attention to Detail: An obsessive eye for detail when reviewing tracking scripts, reproducing bugs, auditing customer setup configurations, and documenting tickets.
Analytical & Problem-Solving Skills: Excellent analytical, diagnostic, and root-cause troubleshooting abilities; ability to exercise good judgment under pressure while maintaining a professional demeanor.
Strong Communication: Outstanding verbal and written communication skills with the ability to translate complex technical jargon into clear, accessible guidance for non-technical users.
Tool Proficiency: Familiarity with modern support and productivity tools (Zendesk, Excel, Google Drive, CRM tools).

Nice to Have

Direct experience using CallRail or similar call-tracking and marketing attribution platforms.
Technical experience or aptitude with MySQL, HTML, CSS, JavaScript, REST APIs, or browser developer tools for debugging.
Degree in Computer Science, Information Technology, or equivalent practical experience.

If you do not meet all the requirements listed, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that aligns with your skills and experience.

Additional Perks

Healthcare (one option covered at 100% for employees), Dental & Vision Coverage
Competitive HSA with company matching
Paid parental leave
Flexible vacation policy
401K options with company dollar-for-dollar match
Employee stock options available from day one
$2,000 annual educational allowance
Catered lunch every Tuesday * an in-office perk
MARTA transportation or office parking expenses covered
Employee charitable donation company match, up to $500 annually
Regular company outings and events
Hybrid work options with $500 office stipend to set up your home office
Designated bike storage

Learn more: https://www.callrail.com/about/

You Are Welcome Here

CallRail understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company's core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).

Continuous adoption of AI technologies is essential to this role. You will be expected to leverage AI platforms to streamline operations, solve complex problems, and stay ahead of industry benchmarks.

This position is based out of our Atlanta office. Through December 2026, employees are expected to work in the office on Tuesdays and Thursdays.
Beginning in January 2027, CallRail will transition to a 3.5-day hybrid work model. Employees will work in the office on Mondays, Tuesdays, and Thursdays, with Wednesdays alternating bi-weekly between remote and in-office. Fridays will remain remote.

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Refine Your Search

crm developer jobs in atlanta ga

Technical Support Specialist - Tier I

dotCMS Architect

RPA Developer 2 4P/418

CRM Business Analyst - Salesforce

Blue Yonder Developer

Client Service Execution Lead

Manager Decision Analytics

Microsoft D365 CRM + Copilot/AI Functional Lead, Manager

MuleSoft Consultant

Business Analyst

CRM Architect

Deployment Specialist - Application Delivery

Lead Power Platform Developer

Dynamics 365 CE Senior Developer

• Microsoft Certified: Dynamics 365 :: GA

Conversational Designer - Senior Software Engineer

Salesforce System/Solution Architect

Qlik Sense Developer

Salesforce Data Cloud & AI Tech Architect (Tech Architecture/Solution Architecture)

Business Systems Analyst Consultant

I want to receive the latest job alert for crm developer in atlanta ga

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