Top 15 Desktop support specialist Jobs in Auburn Hills, Mi

IT Support Specialist
Oakland University —Rochester, MI
- $25 an hour
- Temporary
- Computer Science
- Inventory management
- Research
IT Support Specialist/Asset Management
Oakland University —Rochester, MI
- $25 an hour
- Temporary
- Mid-level
- University
- 1 year
IT Specialist
Member Driven Technologies —Farmington, MI
- $45,000 - $55,000 a year
- Weekends as needed
- Hybrid work
- Azure
- Mid-level
- Office
Quick Apply
IT Support Specialist II
Niterra North America Inc —Wixom, MI
- $55,000 - $67,000 a year
- Overtime
- Computer literacy
- Mid-level
- Office
- Paid parental leave
- Disability insurance
Quick Apply
IT Fulfillment Specialist
TridentCare —Southfield, MI
- Mid-level
- Windows
- Associate's degree
Quick Apply
Front-end Specialist
Quantum Information Systems Solutions —Waterford, MI
- Computer science
- Computer Science
- Mid-level
IT Support Technician - Microsoft 365, AD & Migration Support
Proactive Technology Management —Royal Oak, MI
- Full-time
- Hybrid work
- Mid-level
- Windows
- Microsoft Office
- Health insurance
- Dental insurance
Quick Apply
Technical Support Representative
Service Lane eAdvisor —Troy, MI
- From $17 an hour
- Monday to Friday
- Background check
- Computer literacy
- Office
- Paid holidays
- Dental insurance
Quick Apply
IT System Administrator (Onsite)
VERITA TELECOMMUNICATIONS —Plymouth, MI
- Full-time
- Background check
- Computer Science
- Pass drug screening
- 401(k) matching
- Opportunities for advancement
Quick Apply
7d
Support & Implementation Specialist
Savance —Commerce, MI
- $50,000 - $70,000 a year
- Email
- Mid-level
- Windows
- SQL
- Paid holidays
- Dental insurance
Part-Time Technical Support Representative
Service Lane eAdvisor —Troy, MI
- From $15 an hour
- Part-time
- Background check
- Computer Science
- Computer literacy
- Paid holidays
- Health insurance
Quick Apply
IT Support Technician & Information Systems Security Officer (ISSO)
AIT —Chesterfield, MI
- Overtime
- Computer science
- Computer Science
- Mid-level
- Health insurance
Quick Apply
12d
The SharePoint Specialist (Computer Systems Analyst)
Piezos Technologies, LLC —Northville, MI
- Email
- Computer Science
- Mid-level
- Bachelor's degree

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IT Support Specialist

Oakland University -
Rochester, MI

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Job Details

Temporary | Full-time
$25 an hour

Qualifications

Desktop computer repair
Customer communication
Driver's License
Computer hardware
Desktop (troubleshooting support)
Desktop administration
Peripheral hardware support

Full Job Description

IT Support Specialist

Department

0570 - UTS Help Desk and Desktop Services

Position Number

X10570

Requisition No.

TC06453

Salary Range/Pay Rate

$25 per hour

Benefits of Working at Oakland University

There are no benefits associated with this position.

Employee Group/Grade

Temporary

Job Category

Casual /Temporary

Casual/Temp Classification

Work Schedule

FT/Temp (40 hours, No Benefits)

Shift/Days

7 am – 4 pm or 9 am – 6 pm, Monday – Friday

Pay Schedule

Hour

Number of Hrs./Wk.

40/wk

Position Information

Employee's Effective Start Date

07/01/2026

If this is a Temporary position, provide end date or enter N/A for any other position type.

1/30/2027

Minimum Qualifications

Two years experience working with computer hardware, Macintosh, Linux, Windowsoperating systems, applications, and peripherals.
Knowledge of operating system security.
The ability to quickly and accurately diagnose and resolve problems remotely based on customer information, including hardware and software issues. Diagnosing situations originating from LAN / Desktop out in the field and enterprise wide locations.
Excellent organizational and analytical skills.
Excellent oral and written communication skills.
Ability to communicate effectively with others.
Must possess a valid driver’s license acceptable to the University’s insurance carrier.

Desired Qualifications

Apple Certified and/or Microsoft certifications.
Bachelor’s degree in Computer Science / Information Technology or closely related field.
The ability to be flexible in a changing environment, with strong desire and ability to learn new applications and technologies quickly.
Ability to handle difficult technical situations.
Having an understanding of the university environment.

Position Purpose

This position supports the UTS Active Directory project for the campus. The OU Tech Center will be responsible for all Device Lifecycle, Asset Management and Endpoint Device Management – quoting, imaging, configurations, setups, asset tagging, planning, implementing, and supporting the university’s endpoint management environment during and after the migration to the new Active Directory. This position ensures that all campus-owned computers and devices are securely configured, centrally managed using tools such as Jamf and InTune, and integrated with enterprise identity services such as Microsoft Entra. The role develops and maintains device management standards, deploys support and automation tools, and implements least-privilege access controls to protect institutional data while enabling efficient support for faculty, staff, and students.
Working collaboratively with infrastructure, security, and support teams, this position manages policies, configurations, and lifecycle processes for endpoints across campus. The role also supports the implementation of modern management practices, including device provisioning, patching, software deployment, and compliance monitoring. A key responsibility is ensuring that endpoint administration and support tools follow least-privilege principles and align with institutional security policies and regulatory requirements.Through effective governance, automation, and collaboration, the IT Support Specialists role will ensure a secure, scalable, and user-focused computing environment that supports the university’s academic, research, and administrative missions.

Job Duties

Analyze, develop, coordinate and implement desktop and notebook installations and desktop security practices. Provide campus-wide support to students, faculty, and staff for issues which include, but are not limited to, the areas of email, operating systems, network connectivity, applications, and classroom technology. Conduct technical troubleshooting, system changes and upgrades, faculty and staff technical training, and classroom technology support to the university community, in support of teaching and learning. Analyze departmental software and hardware needs, and recommend purchases based on analysis. Contribute to, and maintain, an internal knowledge base consisting of departmental processes and procedures. Construct and perform training on new, or changing processes and procedures. In addition, this position provides high level backup support to all distributed technology support (DTS) staff across the university community.

Computer hardware installation, maintenance, inventory, software installation, licensing and upgrades along with serving as a technical adviser/consultant ensuring compliance with University policies and procedures as it relates to IT applications. Collaborate with vendors and other IT units of the University as needed. Deliver remote, telephone, in-person, in-person and on-line troubleshooting and diagnostic technical support services. Provide end user network support as necessary.

Establishes and develops working relationships with new campus clients due to any organizational restructuring at the University. Liaison between Oakland University faculty, staff and students and the UTS department.

Manage and coordinate IT technology service activities including: troubleshooting and initial resolution to help requests and incident management issues; elevating ticket requests, assigning tickets and monitoring until resolved. Provide software and hardware technical assistance and support for both Macintosh and Windows. Deliver remote, telephone, in-person and on-line troubleshooting and diagnostic technical support services. Install, configure, maintain and troubleshoot desktop hardware and peripherals. Perform basic network troubleshooting and hardware upgrades. Creation and publication of help desk scripts, materials and documentation. Working with growing campus client base on more complicated computing requests and support needs.

Research and evaluation of new techniques, programs, processes, software, and hardware tools for internal Help Desk use and for a growing client base with increasingly complex technology needs. Responsible for setting standards and evaluating hardware for campus cost savings through partnership with campus teams and vendors.

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Refine Your Search

desktop support specialist jobs in auburn hills, mi

IT Support Specialist

IT Support Specialist/Asset Management

IT Specialist

IT Support Specialist II

IT Fulfillment Specialist

Front-end Specialist

IT Support Technician - Microsoft 365, AD & Migration Support

Technical Support Representative

IT System Administrator (Onsite)

Support & Implementation Specialist

Part-Time Technical Support Representative

IT Support Technician & Information Systems Security Officer (ISSO)

The SharePoint Specialist (Computer Systems Analyst)

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