Top 4 Call center specialist Jobs in Auburn Me

Medical Services Specialist with Czech and English Language (100% Remote)
Conduent Poland Sp. z o.o. —Poland, ME
- Email
- Remote
- English
- Mid-level
- Organizational skills
- Paid holidays
- Health insurance
Customer Care Center Specialist
Norway Savings Bank —Norway, ME
- From $21 an hour
- Research
- High school diploma or GED
- Organizational skills
- Wellness program
- Health savings account
Contact Center Technology Specialist, NICE CXone
Tyler Technologies —Yarmouth, ME
- $90,000 - $115,000 a year
- Microsoft Excel
- Microsoft Outlook
- Computer Science
Quick Apply

More jobs to discover

Find similar jobs that you might be interested in.

Tax Expert - Expert Center (Northeast)
Intuit —Portland, ME
Interact with customers both in-person and through Intuit’s state-of-the-art video communication tools. Minimum of 3 years of paid experience filing 30 or more…
$27 - $41 an hour
4d
Front Office Specialist
Concentra —Lewiston, ME
Answer incoming telephone lines and direct the caller accordingly. The ability to properly handle sensitive and confidential information (including HIPAA and…
$17.00 - $20.31 an hour
4d

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Renewal Specialist
IQVentures —Dublin, OH
Experience in using automated dialer systems to efficiently manage high volume inbound/outbound calls. As a *Renewal Specialist*, you will play a key role in…
From $17 an hour
Quick Apply
8d
Collection Specialist
Phillips & Cohen Associates Ltd. —Gahanna, OH
401k program with PCA matching part of employee contributions. Effectively communicate with customer representatives in a compassionate, professional, and fair…
From $20 an hour
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for call center specialist in auburn me

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

call center specialist jobs near auburn me

Bilingual Call Center Representative jobs in Rocky Hill, CT

Haymarket Center jobs in Chicago, IL

Bilingual Call Center Representative jobs in Oxnard, CA

Bilingual Call Center Representative jobs in Fort Worth, TX

Bilingual Call Center Representative jobs in Denver, CO

English Teacher jobs in Hawaii

Substitute Teacher jobs in Champaign, IL

English Teacher jobs in Sacramento County, CA

Substitute Teacher jobs in Plainfield, IL

Online Chemistry Teacher jobs in Remote

English Degree jobs in Oklahoma City, OK

English Teacher jobs in Arkansas

English Teacher jobs in Puerto Rico

Operations Support Specialist jobs in New York, NY

Customer Care Specialist jobs in Cherryville, NC

Customer Care Specialist jobs in Charlotte, NC

Customer Care Specialist jobs in Salt Lake City, UT

Healthcare Customer Support Remote jobs in Connecticut

Medical Services Specialist with Czech and English Language (100% Remote)

Conduent Poland Sp. z o.o. -
Poland, ME

Apply Now

Job Details

Full-time

Benefits

Paid holidays
Health insurance
Referral program

Qualifications

Customer relationship building
Phone communication
Client rapport building
English
Czech
Client interaction via phone calls

Full Job Description

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Medical Services Specialist - a customer-focused individual who serves as the primary resource for customers contacting the Information Center regarding products and services. The Medical Services Specialist utilizes his/her healthcare experience and product/disease state training to effectively and consistently communicate specific product and/or disease state information via telephone, e-mail and written communication. The variety of subjects handled is extensive (e.g., product information, pricing, patient education materials, product quality complaints, adverse experiences and more).

The Medical Services Specialist utilizes excellent communication and organizational skills while working independently in a call center environment. They must be able to build rapport with customers, both internal and external, establishing and maintaining customer relationships, while responding to customers’ inquiries.

Additionally, the Medical Services Specialist may contribute to outbound initiatives, making contact with customers to deliver specific product messages.

What we offer you:

23 days paid holiday per annum.
Replacement contract.
EUR 1,50 a day WFH allowance.
100% WFH/ Remote.
Medical Insurance scheme.
The technical hardware equipment is provided by us.
Referral program that will allow you to earn extra bonusses.
Access to a global learning platform for personal and professional development.

Responsibilities:

Manage all customer inquiries to successful resolution.
Provide product and disease state information covering both on and off-label information within the guidelines of Standard Responses.
Provide world-class customer service and immediate resolution to inquiries at the point of customer contact.
Effectively and consistently communicate messages, timely product information and/or specific offers to physicians, health care staff and/or consumers via outbound tele-service.
Evaluate and escalate calls as appropriate.
Respond to non-phone customer inquiries (e.g., e-mail, fax).
Comply with all industry regulations including adverse event and product quality processes.
Manage all assigned project work in a timely manner.
Maintain up-to-date knowledge of product, medical, disease and industry information.
Obtain pertinent customer information and record customer interactions in appropriate systems.
Communicate customer calls, issues, trends, programs and solutions.
Interact with team members to manage a broad number of products, medical and business issues and share best practices.

Qualifications:

Proficiency in Czech and English language at C1/C2 level is required.
Previous experience in a call center environment preferred.
Experience providing medical information and customer service to healthcare professionals over the phone is strongly preferred.
Demonstrated competency using information technology, PCs and databases.
Excellent verbal, telephone communication and written skills required.
Ability to multitask.
Good problem solving and decision-making.
Good time management, interpersonal and organizational skills.

And did you know this about Conduent?

This year we were certified as a Most Loved Workplace®. The certification cites respect, collaboration, and a positive vision of the future (to name a few) as key drivers of the culture at Conduent.
Our employees choose to build their careers at Conduent:
- More than 25% of our associates have been with us for 5 years or more.
- Through our management development programs about 70% of our Team Leader positions have been filled from our own associate talent pool.
- Surveys show that 75% of our associates agree with this; ‘I belong at Conduent’.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to [email protected]. You may also click here to access Conduent's ADAAA Accommodation Policy.

Apply Now

Refine Your Search

call center specialist jobs in auburn me

Medical Services Specialist with Czech and English Language (100% Remote)

Customer Care Center Specialist

Contact Center Technology Specialist, NICE CXone

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for call center specialist in auburn me

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected