Top 165 Director of Jobs in Augusta, Ga

Director of Customer Experience, Aviation MRO
StandardAero —Augusta, GA
- Full-time
- Background check
- 8 years
- High school diploma or GED
- Health savings account
- AD&D insurance
Quick Apply
Director of Operations
First Watch Restaurants, Inc. —Augusta, GA
- Full-time
- Marketing
- 5 years
- Driver's License
Executive Director (Cosmetology School) - Augusta, GA
Empire Beauty Schools —Augusta, GA
- $85,000 - $95,000 a year
- Evenings as needed
- School experience
- Classroom
- 5 years
- Paid holidays
- Health insurance
Quick Apply
Director of Supply Chain
Doctors Hospital of Augusta —Augusta, GA
- Full-time
- Senior level
- Leadership
- Employee stock purchase plan
- Disability insurance
Quick Apply
Regional Director of Golf Outreach and Veteran Engagement
Guardian Outreach Ministries Inc —Augusta, GA
- $80,000 - $150,000 a year
- Weekends as needed
- Hybrid work
- 3 years
- Driver's License
- Travel
- Flexible schedule
Quick Apply
Director of Community Development
INSPIRING HOSPICE PARTNERS OF GEORGIA LLC —Martinez, GA
- $100,000 - $120,000 a year
- Weekends as needed
- Basic math
- Driver's License
- Travel
- Mileage reimbursement
- Health savings account
Quick Apply
Director of Safety and Security
Augusta Country Club —Augusta, GA
- Full-time
- Background check
- CPR Certification
- Military
Quick Apply
Director of Rooms
Crowne Plaza North Augusta —North Augusta, SC
- Hotel
- Senior level
Quick Apply
Director of Operations
AITS Defence —Augusta, GA
- Full-time
- Hybrid work
- Human resources
- Experience equivalent to degree accepted
- Senior level
- Health insurance
- Dental insurance
Quick Apply
Executive Director
LCS —Evans, GA
- $160,000 - $190,000 a year
- Full-time
- 5 years
- Bachelor of Science
- Bachelor's degree
- Continuing education credits
- Paid parental leave
Director of Wellness
The Claiborne at West Lake —Martinez, GA
- $75,000 - $85,000 a year
- Full-time
- RN License
- Supervising experience
- LPN
- Health insurance
- Dental insurance
Quick Apply
Area Director
WhiteWater Express Car Wash —Augusta, GA
- $65,000 - $85,000 a year
- Weekends as needed
- Background check
- 5 years
- Mentoring
- Paid holidays
- Health insurance
Quick Apply
Director of Rehabilitation
Reserve at Appling —Appling, GA
- Full-time
- 3 years
- Physical Therapy License
- Mentoring
- Health insurance
- 401(k) matching
Quick Apply
Georgia based Psychiatrists - Collaborating Physicians and Medical Directors
Doctors For Providers —Georgia
- $2,400 - $10,000 a year
- Contract
- Remote
- Background check
- Psychiatry
- Senior level
- Flexible schedule
Quick Apply
Director of Rehabilitation Services (PT, OT, or SLP) | Aiken Rehab
PAM Health, LLC —Aiken, SC
- Management
- Hospital
- BLS Certification
- Health savings account
- Disability insurance
Quick Apply
Georgia Based Collaborating Physicians and Medical Directors (for board certified US physicians)
Doctors For Providers —Georgia
- $2,400 - $10,000 a year
- Contract
- Remote
- Background check
- BC/BE
- Senior level
- Flexible schedule
Quick Apply
RN Director Perioperative Services
Doctors Hospital of Augusta —Augusta, GA
- Full-time
- Surgery
- 5 years
- Critical & Intensive Care
- Employee stock purchase plan
- Disability insurance
Quick Apply
RN Director Med Surg
Doctors Hospital of Augusta —Augusta, GA
- Full-time
- Surgery
- Critical & Intensive Care
- Medical-Surgical
- Employee stock purchase plan
- Disability insurance
Quick Apply
Safety Director
Trantham Services, Inc. —Georgia
- $70,000 - $80,000 a year
- Weekends as needed
- Management
- Customer service
- 5 years
- Passenger ride along program
- Health insurance
Quick Apply
1d
Program Director
Necco —Augusta, GA
- Computer literacy
- Master's degree
- Driver's License
Quick Apply

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director of jobs near augusta, ga

Director of Customer Experience, Aviation MRO

StandardAero -
Augusta, GA

Quick Apply

Job Details

Full-time

Benefits

Health savings account
AD&D insurance
Disability insurance
Relocation assistance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
401(k) 5% Match
Vision insurance
401(k) matching
Employee discount
Life insurance

Qualifications

Customer communication
Strategic management
Contract review
Accounts receivable management
Airframe & Powerplant License
Frontline customer support management
High school diploma or GED
Change management
Team development
Client invoicing
Bachelor's degree
Aerospace maintenance and repair projects
Customer relationship management (CRM) systems (technically supported)
Client services
Aviation
Revenue recognition
Data-driven problem-solving
Project contract management
Process management
Senior leadership

Full Job Description

Join StandardAero Augusta as the Director of Customer Experience, responsible for providing strategic leadership and operational oversight for all customer-facing functions within our Business Aviation MRO. Drive exceptional customer experience, improve service-related processes, and ensuring accurate, timely billing and contract compliance across the organization, including engine, aircraft, and avionics maintenance programs. Serves as a key liaison between Operations, Finance, Sales, and Executive Leadership to align customer commitments with operational performance and financial objectives.

For over 50 years, StandardAero Augusta has been setting the standard in Corporate Aircraft Maintenance. Our Part 145, Business Aviation MRO facility, is specialized to support an extensive range of aircraft models, including renowned brands such as Falcon, Hawker, Challenger, Gulfstream, and Embraer. With our recent 80,500 sq ft expansion we’ve doubled our footprint at AGS. Our facility focuses on 27 models of aircraft on the Airframe side, while our Engine Shop performs comprehensive overhauls on Honeywell HTF7000 and TFE731 engines, APUs, and performs diagnostics in our state-of-the-art test cells.

What You’ll Do:

Enhance, implement and manage the site’s Customer Experience Program.
Develop and execute a comprehensive Customer Service Strategy aligned with company growth and profitability goals.
Establish service standards, KPIs, and service-level agreements (SLAs) to drive measurable improvements in customer satisfaction and retention.
Act as executive escalation point for key customer issues, providing direct leadership to Billing, Customer Project Managers, Aircraft Line Service, and Reception.
Build a high-performance culture focused on accountability, responsiveness, and continuous improvement.
Establish clear roles, performance metrics, and development plans for all customer-facing staff, including partnering with HR on talent acquisition, performance management, and succession planning.
Ensure effective management of maintenance projects, heavy events, engine overhauls, and avionics programs from induction to redelivery, while overseeing contract interpretation, scope management, change orders, and customer communications.
Ensure accurate quoting, milestone tracking, and revenue capture in coordination with Operations and Finance.
Oversee billing accuracy, timeliness, and compliance to improve billing cycle efficiency and minimize disputes.
Monitor WIP (Work in Process), AR aging, and margin performance related to customer accounts.
Lead process improvement initiatives across customer-facing workflows, leveraging Lean Principles where applicable.
Collaborate with Operations to align production schedules with customer commitments.
Implement standardized communication protocols between maintenance teams and customers.
Support Sales in renewals, contract negotiations, and growth opportunities.
Lead business reviews and performance reporting for major customers.
Serve as the primary liaison between the customer and internal operations for all business and program-related matters.

Position Requirements:

Minimum 8 years of progressive leadership experience in an Aviation MRO environment (including Engine, Airframe, or Avionics maintenance).
Minimum 3 years in a senior leadership role overseeing customer-facing functions.
Experience with contract management, milestone billing, and revenue recognition.
Experience working with ERP/MRO systems and CRM platforms.
Minimum level of education, High School Diploma or GED equivalent.
Must be authorized to work in the U.S. without sponsorship.

Preferred Characteristics:

Strong understanding of FAA Part 145 repair station operations and maintenance workflows.
Bachelor’s degree in Aviation Management, Business Administration, or related field.
Proven ability to lead cross-functional teams in a high-volume, deadline-driven environment.
Demonstrated ability to drive process improvement and organizational change.
Data-driven decision-maker with strong analytical and problem-solving skills.
Strong financial acumen including budgeting, margin analysis, and cost control.

Benefits that make life better:

Sign-on and Relocation Bonus Eligible
Tuition Reimbursement
Comprehensive Healthcare Insurance
401(k) with a 5% company match, immediately vested
Paid Time Off accrued starting on day one
Bonus opportunities
Health & Dependent Care Flexible Spending Accounts
Short & Long-Term Disability Insurance
Life and AD&D Insurance
Career development and cross-training opportunities

#BIZAV

Benefits:

401(k) matching
AD&D insurance
Dental insurance
Disability insurance
Employee discount
Health insurance
Health savings account
Life insurance
Paid time off
Relocation assistance
Tuition reimbursement
Vision insurance

Experience:

Aviation Management : 5 years (Required)

License/Certification:

Airframe & Powerplant License (Preferred)

Ability to Relocate:

Augusta, GA: Relocate with an employer provided relocation package (Required)

Work Location: In person

Quick Apply

Refine Your Search

director of jobs in augusta, ga

Director of Customer Experience, Aviation MRO

Director of Operations

Executive Director (Cosmetology School) - Augusta, GA

Director of Supply Chain

Regional Director of Golf Outreach and Veteran Engagement

Director of Community Development

Director of Safety and Security

Director of Rooms

Director of Operations

Executive Director

Director of Wellness

Area Director

Director of Rehabilitation

Georgia based Psychiatrists - Collaborating Physicians and Medical Directors

Director of Rehabilitation Services (PT, OT, or SLP) | Aiken Rehab

Georgia Based Collaborating Physicians and Medical Directors (for board certified US physicians)

RN Director Perioperative Services

RN Director Med Surg

Safety Director

Program Director

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