Member Services Representative
Planet Fitness - Portland ME Group —Augusta, ME
- Full-time
- 18 years or older
- Computer literacy
- Ability to lift 50 pounds
- Health insurance
- Paid time off
Quick Apply
Vital Records Representative
State of Maine —Augusta, ME
- $17.73 - $25.53 an hour
- Online Application
- Office
- Administrative experience
- Communication skills
- Paid parental leave
- Paid holidays
3d
Customer Service Representative - State Farm Agent Team Member
Matthew Maloney - State Farm Agent —Augusta, ME
- Part-time
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- Communication skills
- Entry level
- Paid time off
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Patient Access Representative - Emergency Department, Per Diem
MaineGeneral Health —Augusta, ME
- $18.25 - $31.94 an hour
- Part-time
- ER
- Communication skills
- Entry level
- 403(b) matching
- Employee assistance program
Quick Apply
Office Specialist I / Bureau of Motor Vehicles
State of Maine —Augusta, ME
- $18.76 - $27.03 an hour
- Online Application
- Writing skills
- Research
- Office
- Paid holidays
- Health insurance
12d
Office Specialist I - Augusta - Anticipated Vacancy
State of Maine —Augusta, ME
- $18.76 - $27.03 an hour
- Online Application
- CDL B
- Research
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- Paid parental leave
- Paid holidays
2h
Jewelry Service Consultant
Day's Jewelers —Waterville, ME
- $41,600 - $58,325 a year
- Weekends as needed
- OSHA
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
Outside Sales Representative (Bilingual Spanish)
SPECTRUM —Lewiston, ME
- $27,600 - $45,800 a year
- Weekends as needed
- Mid-level
- Office
- Residential
- Opportunities for advancement
Outside Sales Representative
SPECTRUM —Gardiner, ME
- $27,600 - $45,800 a year
- Weekends as needed
- English
- Mid-level
- Office
- Opportunities for advancement
4d
Outside Sales Representative
SPECTRUM —Lewiston, ME
- $27,600 - $45,800 a year
- Weekends as needed
- English
- Mid-level
- Office
- Opportunities for advancement
4d
Outside Sales Representative
SPECTRUM —Winslow, ME
- $27,600 - $45,800 a year
- Weekends as needed
- English
- Mid-level
- Office
- Opportunities for advancement
3d
Sales Representative III
Voith Group —Maine
- Remote
- 5 years
- Engineering
- Ability to climb stairs
- Tuition reimbursement
- 401(k) matching
Quick Apply
Patient Services Representative - Wound Healing & Hyperbaric Medicine
MaineGeneral Health —Augusta, ME
- $19.50 - $35.18 an hour
- Full-time
- Wound Care
- Communication skills
- Entry level
- 403(b) matching
- Disability insurance
Quick Apply
5d
Office Associate II in the Behavioral Health Program
State of Maine —Augusta, ME
- $17.73 - $25.53 an hour
- Online Application
- Hybrid work
- Mid-level
- Office
- Administrative experience
- Paid parental leave
- Paid holidays
11d
Customer Service Representative
PDQ Door —Waterville, ME
- Urgently hiring
- Microsoft Outlook
- Mid-level
- High school diploma or GED
- Paid holidays
- Disability insurance
14d
Patient Services Representative - Oakland Family Medicine, Per Diem
MaineGeneral Health —Oakland, ME
- $19.50 - $35.18 an hour
- Part-time
- Communication skills
- Entry level
- 403(b) matching
- Employee assistance program
Quick Apply
4d
Office Assistant II - Central Fleet Management - Augusta
State of Maine —Augusta, ME
- $16.07 - $22.25 an hour
- Online Application
- Microsoft Outlook
- Basic math
- English
- Paid parental leave
- Paid holidays
14d
Environmental Health Program Assistant
State of Maine —Augusta, ME
- $17.73 - $25.53 an hour
- Online Application
- Microsoft Excel
- Microsoft Outlook
- Office
- Paid parental leave
- Paid holidays
11d
Patient Services Representative - Winthrop Family Medicine Per Diem
MaineGeneral Health —Winthrop, ME
- $19.50 - $34.13 an hour
- Part-time
- Computer literacy
- Computer skills
- Entry level
- 403(b) matching
- Employee assistance program
Quick Apply
Customer Service Representative
Dead River Company —Richmond, ME
- $18 - $26 an hour
- Overtime
- Office
- High school diploma or GED
- Children
- Paid training
- Paid holidays
Quick Apply

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Member Services Representative

Planet Fitness - Portland ME Group -
Augusta, ME

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Paid time off
Flexible schedule

Qualifications

Computer operation
Computer literacy
Computer skills

Full Job Description

Benefits:

Flexible schedule
Health insurance
Paid time off
Training & development

Are you interested in fitness and wellness?

Join our team at Planet Fitness! Help us provide a superior level of customer service to Planet Fitness members, prospective members, and guests, ensuring an exceptional \"Judgement Free\" experience. We thrive on friendliness and cleanliness so a positive, upbeat attitude is a must! Basic computer proficiency and frequent physical activity are required. Start your Planet Fitness career today!

Job Summary

Responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional \"Judgement Free\" member experience.

Reports To

Club Manager and Assistant Club Manager

Essential Duties and Responsibilities

Customer Service/Front Desk Activities

Greet members and guests, provide exceptional customer service. Make members feel comfortable and welcome!
Answer phones in a friendly manner and assist callers with a variety of questions.
Check members in, tour and sign up new members, log amenities and communicate updates and events to members and guests.
Respond to member questions and concerns in a timely and professional manner.
Conduct beverage or merchandise purchases on the point of sale system.
Explain and promote our unique fitness instruction classes (pe@pf) to our active members and our new members, helping them to keep their workouts new and exciting.
Adhere to policies and procedures outlined in the employee handbook.
Exceed the minimum required daily statistics.
Assess and assist in emergency medical situations as per training.
Uphold rules and policies in the facility.
Provide backup support for any employee who is absent.
Uphold integrity and security of sensitive company documents.
Lead by example and maintain consistent accountability.
Communicate between staff members any changes or information that is pertinent to their positions.

Member Accounts

Utilize POS system to assist with new membership cards, change of address and billing or payment questions.
Check members into fitness classes daily using Datatrak systems.
Create new memberships and guest accounts for members.
Uphold integrity and security with member documents and sensitive information at all times.

Club Cleanliness and Maintenance

Keep the front desk area and lobby clean and orderly.
Execute regular facility cleaning and upkeep such as mopping up spills under equipment, trash removal, cleaning windows and mirrors, and re-racking weights.
Clean all exercise equipment and tanning beds.
Clean restroom and wet area and keep stocked.
Complete daily and weekly cleaning responsibilities.
Complete walkthroughs of club every 20 minutes.

Miscellaneous

Track Key Performance Indicators such as guest counts, cancels, info calls
Assist with inventory counts.
Uphold the positive, energetic, upbeat culture of Planet Fitness.
Be a brand ambassador by leading a judgement free lifestyle.
Be aware of all marketing efforts including enrollment rates.

Qualifications/Skills

Positive friendly attitude
Must be 18 years of age or older
Basic computer proficiency with an eye for accuracy
Punctuality and reliability is a must
Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations
Positive leadership and diplomacy
Problem solving
Represent the core values of Planet Fitness at all times, by upholding the beliefs of teamwork, positivity, integrity, passion, accountability

Physical Demands

Visible continuous activity during shift
Continual talking in person or on the phone to members during shift
Must be able to lift up to 50 lbs.
Frequent climbing, balancing, kneeling and crouching during shift
Frequent cleaning of equipment and facilities

Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Quick Apply

Refine Your Search

member service representative jobs in augusta, me

Member Services Representative

Vital Records Representative

Customer Service Representative - State Farm Agent Team Member

Patient Access Representative - Emergency Department, Per Diem

Office Specialist I / Bureau of Motor Vehicles

Office Specialist I - Augusta - Anticipated Vacancy

Jewelry Service Consultant

Outside Sales Representative (Bilingual Spanish)

Outside Sales Representative

Outside Sales Representative

Outside Sales Representative

Sales Representative III

Patient Services Representative - Wound Healing & Hyperbaric Medicine

Office Associate II in the Behavioral Health Program

Customer Service Representative

Patient Services Representative - Oakland Family Medicine, Per Diem

Office Assistant II - Central Fleet Management - Augusta

Environmental Health Program Assistant

Patient Services Representative - Winthrop Family Medicine Per Diem

Customer Service Representative

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