Top 88 It help desk support Jobs in Aurora, Co

Help Desk Technician (TS/Q Clearance Required)
General Dynamics Information Technology —Denver, CO
- $27.20 - $36.80 an hour
- Mid-level
- Office
- Windows
14d
IT Help Desk Technician Level I
SW Automotive Management —Aurora, CO
- $22 - $27 an hour
- Email
- Dealership
- Research
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
5d
IT Service Desk Technician
Quanta Services —Aurora, CO
- $50,000 - $70,000 a year
- Full-time
- Mid-level
- Analysis skills
- US work authorization
- Paid holidays
- Disability insurance
A313-two Help Desk Analysts, 12312422 and 12209532
FHR —Denver, CO
- $22 - $27 an hour
- Call employer
- Remote
- Typing
- Communication skills
- Entry level
Quick Apply
IT Service Desk Technician
PAR Electrical Contractors, LLC —Aurora, CO
- $50,000 - $70,000 a year
- Full-time
- Mid-level
- Analysis skills
- US work authorization
- Paid holidays
- Disability insurance
IT Support Specialist
Liberty Financing —Centennial, CO
- $20 - $25 an hour
- Full-time
- Hybrid work
- Background check
- Google Workspace
- Research
- Health insurance
- Vision insurance
Quick Apply
14d
Desktop Support/Help Desk
perfecta —Denver, CO
- Mid-level
- Windows
- Communication skills
Quick Apply
IT Support Technician
SRS Acquiom —Denver, CO
- $31.25 - $36.06 an hour
- Weekends as needed
- Hybrid work
- Google Workspace
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
IT Support Technician - Colorado
ICR, Inc. —Aurora, CO
- $78,853 - $123,219 a year
- On call
- Mid-level
- Windows
- 1 year
- Health insurance
- Paid time off
Help Desk Support I
perfecta —Denver, CO
- Contract
- Research
- Entry level
- Commercial
Quick Apply
Help Desk Analyst
SI Solutions, LLC —Centennial, CO
- $64,300 - $71,400 a year
- Full-time
- Oracle
- Computer Science
- Mid-level
1d
Desktop Support Technician
OmniTRAX, Inc —Denver, CO
- From $28.20 an hour
- Full-time
- Mid-level
- Office
- Windows
- Paid parental leave
- Health savings account
Quick Apply
7d
IT Support Coordinator
Rocky Mountain Cancer Centers —Greenwood Village, CO
- $19.50 - $24.50 an hour
- Background check
- Pass drug screening
- Office
- Wellness program
- Health savings account
21h
Desktop Technical Analyst (Hybrid Workplace From CO)
State of Colorado —Denver, CO
- $61,500 - $72,000 a year
- Full-time
- Hybrid work
- Background check
- Azure
- Pass drug screening
- Opportunities for advancement
2d
Help Desk Technician
KPA —Lafayette, CO
- $33 - $36 an hour
- Full-time
- Hybrid work
- Writing skills
- Mid-level
- Windows
- Paid holidays
- Health insurance
7d
Service Desk Engineer
Anchor Network Solutions, Inc. —Englewood, CO
- $65,000 - $75,000 a year
- Full-time
- Hybrid work
- Background check
- Pass drug screening
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Jr Security Operations Center Analyst
Long View Systems —Denver, CO
- $55,120 - $72,345 a year
- On call
- Hybrid work
- Azure
- Office
- AWS
- Paid training
Help Desk Technician
Software Technology Inc —Golden, CO
- 8 hour shift
- Background check
- Office
- Windows
Quick Apply
IT Help Desk Tier 1 - Bilingual
DEX Imaging —Denver, CO
- Full-time
- Spanish
- English
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
IT Operations Engineer I
ForeFlight LLC —Englewood, CO
- $82,000 - $100,000 a year
- Hybrid work
- Google Workspace
- Mid-level
- Office
- Paid training
- Health insurance
Quick Apply
8d

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it help desk support jobs near aurora, co

Help Desk Technician (TS/Q Clearance Required)

General Dynamics Information Technology -
Denver, CO

Apply Now

Job Details

$27.20 - $36.80 an hour
14 days ago

Qualifications

Q Clearance
DoD 8570
CompTIA Security+

Full Job Description

Clearance Level

None

REQ#: RQ220726

Public Trust: None

Requisition Type: Regular

Your Impact

Own your opportunity to work alongside federal civilian agencies. Make an impact by providing services that help the government ensure the well being and support of U.S. citizens.

Job Description

We are GDIT. We stay at the forefront of innovation to solve complex technical challenges. GDIT is your place. Make it your own by discovering new ways to securely and expertly apply the latest technology.

Own your opportunity at GDIT and you’ll be a meaningful part of improving how agencies operate. Our work depends on a Technical Help Desk Professional joining our team to support the Department of Energy at our Denver, CO location.

At GDIT, we foster a people-centric environment. As a Technical Help Desk Professional, you will be trusted to work on diagnosing, resolving application issues, and providing appropriate solutions and will serve as the first point of contact for IT problem resolutions for the service desk. In this role, a typical day will include:

Collaborating with the Department of Energy to solve simple to complex IT issues Assisting and supporting end-users with technical issues and questions related to software systems and applications to include but not limited to, MS Operating Systems, Microsoft Office 365, VMWare and specialized DOE applications via multiple support channels including phone, email, chat sessions, web forms, and other communication methods available.

Creating, modifying, deleting and editing distribution lists, shared mailboxes and the global address list via Active Directory Managing user accounts and group memberships via Active Directory as well as shared drive permissions to ensure accurate recording of work performed according to business processes and standard operating procedures (SOP)

• Applying basic troubleshooting, issue isolation & diagnostic techniques to identify technical problems, investigate causes, and recommend solutions, or escalate tickets in accordance with existing SOPs, work instructions & knowledge articles • • Your success will be measured through satisfactory attainment of customer service level agreements.

HOW A SERVICE DESK / HELP DESK ANALYST WILL MAKE AN IMPACT: •

Providing program support as a Tier 2 Service Desk Technician. Delivering excellent customer service and quick resolution of technical issues for customer via chat, email, and deskside support.

• Supporting on-site installation, implementation, maintenance, troubleshooting and repair of desktops, thin clients, notebooks, printers, iPads, and associated peripherals. • Troubleshooting and resolving issues involving Microsoft Windows, desktop applications, collaboration tools, shared drives, email, and other technologies.

Supporting Microsoft Office 365 and Active Directory products. Documenting and tracking customer incidents and requests via ticketing management system by updating troubleshooting and resolution efforts and efficiently escalating tickets to appropriate teams when applicable.

• Isolating and resolving issues with individual workstations. • Acting as a resource to answer user questions about hardware and software issues.

WHAT YOU’LL NEED TO SUCCEED:

Required Experience: 3-6 years of helpdesk experience

Required Technical Skills: CompTIA Security+ (DoD 8570 Compliance)

Security Clearance Level: Active Top Secret\DOE Q

Location: On Customer Site, This service desk is 24/7/365, shift work may be required.

#WeAreGDIT #NNSAITOPS

Work Requirements

Years of Experience

3 + years of related experience

may vary based on technical training, certification(s), or degree

Certification

CompTIA - Security+ - CompTIA - CompTIA - Security+ - CompTIA

Travel Required

Less than 10%

Citizenship

U.S. Citizenship Required

Salary and Benefit Information

The likely hourly rate for this position is between $27.20 - $36.80. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Our Identity Verification Process

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

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Refine Your Search

it help desk support jobs in aurora, co

Help Desk Technician (TS/Q Clearance Required)

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A313-two Help Desk Analysts, 12312422 and 12209532

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