Top 6 it support technician Jobs in aurora, il

Helpdesk Engineer 2
Prescient Solutions —Wheaton, IL
- $65,000 - $70,000 a year
- Full-time
- Azure
- 5 years
- Windows
- Health savings account
- Health insurance
Quick Apply
20h
IT Support Specialist
U.S. Spice Mills, Inc. —Glendale Heights, IL
- $54,000 - $67,000 a year
- Full-time
- Mid-level
- Office
- High school diploma or GED
Quick Apply
10h
Technology Support Specialist
Glen Ellyn School District 41 —Glen Ellyn, IL
- From $22 an hour
- Online Application
- Children
- Entry level
14h
IT Specialist II
Meriton —Hillside, IL
- $75,000 a year
- Full-time
- Azure
- System design
- Mid-level
- Commuter assistance
- Paid parental leave
Quick Apply
18h
Site Administrator
ASC Engineered Solutions —Oak Brook, IL
- $87,000 - $112,000 a year
- Full-time
- Microsoft Outlook
- Bachelor of Science
- Research
Quick Apply
14h

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it support technician jobs near aurora, il

Helpdesk Engineer 2

Prescient Solutions -
Wheaton, IL

Quick Apply

Job Details

Full-time
$65,000 - $70,000 a year
20 hours ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Employee assistance program
Vision insurance
Referral program

Qualifications

Desktop computer repair
Help desk support experience
Content creation for technical audiences
Azure
System troubleshooting
Technical documentation
Call center experience
Laptop (troubleshooting support)
Windows
Printer (troubleshooting support)
Microsoft Office
Desktop (troubleshooting support)
IP networking
Microsoft 365 support
Antivirus software support
Desktop administration
Technical writing within technology
Antivirus software
Help desk
Microsoft 365 proficiency

Full Job Description

HELPDESK ENGINEER 2

Prescient Solutions is an award-winning, Chicagoland-based Managed IT Services Partner. We have been providing CIO-level advisory support as well on-site and remote IT services since 1996. Prescient was a 2025 winner of Inc. Magazine's Best Workplaces for the third year in a row!

We are looking for a dynamic IT Helpdesk / Help Desk Engineer 2 who shares our commitment and believes in the value of communication and client interaction. As a Senior Helpdesk / Help Desk Engineer, you will:

Provide Level 2 - 3 support on-site in a primarily Microsoft environment at our client site;
Assist with systems administration and projects; and
Document and post procedures.

*** Applicant must be authorized to work for any employer in the US. We are unable to sponsor or take over sponsorship of an employment visa at this time. ***

Helpdesk Engineer 2 Responsibilities

Troubleshoot, Maintain, Upgrade hardware and software;
Create and maintain new user accounts, including groups;
Work closely with Network and Systems Engineers to gain knowledge of network topology, profiles and tasks within a Windows-based back end environment;
Contribute to the planning and design of workstation hardware, software, and application capabilities; and
Deliver assigned projects while meeting timelines and budget objectives.

Helpdesk Engineer 2 Requirements

At least five years of IT related customer service experience in a helpdesk or call center setting;
Solid understanding and troubleshooting skills of desktop and laptop OS's, general applications, anti-virus software, Office 365, printers, TCP/IP and communications protocols;
Strong technical writing skills; and
Authorized to work for any employer in the US. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Grow your IT career with Prescient Solutions - watch the video to learn more.

https://www.dailymotion.com/video/xa9je1q

Job Type: Full-time

Pay: $65,000.00 - $70,000.00 per year

Benefits:

401(k)
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Referral program
Vision insurance

Application Question(s):

Will you now, or in the future, require sponsorship for employment visa status (e.g. H-1B visa status)?

Experience:

Help desk: 5 years (Required)

Ability to Commute:

Wheaton, IL 60187 (Required)

Work Location: In person

Quick Apply

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it support technician jobs in aurora, il

Helpdesk Engineer 2

IT Support Specialist

Technology Support Specialist

IT Specialist II

Site Administrator

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