Top 19 Salesforce administrator remote Jobs in Aurora, Il

Call Center Specialist- R&W (Remote)
Inspira Financial Trust, LLC —Oak Brook, IL
- $18.50 an hour
- 8 hour shift
- Remote
- Bilingual
- Microsoft Office
- No degree
- Paid training
- Health savings account
Business Systems Specialist
STORMTRAP LLC —Romeoville, IL
- From $55,000 a year
- Full-time
- ERP systems
- Mid-level
- Bachelor's degree
- Paid parental leave
- Paid holidays
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Epicor Prophet 21 (P21) Senior Administrator
pewag Inc. —Bolingbrook, IL
- $90,000 - $130,000 a year
- Full-time
- System design
- 8 years
- SQL
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Call Center Specialist- R&W (Remote)

Inspira Financial Trust, LLC -
Oak Brook, IL

Apply Now

Job Details

$18.50 an hour

Benefits

Paid training
Health savings account
Paid holidays
Health insurance
401(k)
Paid time off
Parental leave
Employee assistance program

Qualifications

Customer relationship building
Phone communication
Employee relationship building
Microsoft Office
Managing clients in a customer support role
Telephone systems
Typing
Handling account queries
Stakeholder relationship building

Full Job Description

The position is responsible for direct verbal and written communications with Automatic Rollover/Direct Rollover/Non-Retirement Accountholders, Plan Sponsors, Record-Keepers, and Third-Party Administrators in the Individual Investor Services Savers Department. This role requires the candidate to handle high call volume daily. The role also assumes the primary responsibility of interacting with all the necessary internal departments to resolve client requests or answer any inquiries related to their account activity and investments. Through verbal and written communications, the individual in this position develops, strengthens, and maintains a positive relationship with our clients and firm associates.

Handle a high volume of incoming and outgoing client phone calls
Respond to email, voicemail, and chat inquiries from clients
Understand and be able to articulate the account opening, distributions, and investment process to clients
Assist clients in ensuring that all required forms are fully completed
Handle troubleshooting inquiries in regards to Web and Online issues
Provides educated answers with regards to IRA's, and IRS Codes
Maintain a professional approach to client service, consistent with protocol and service levels
Other duties as assigned

If offered the position, equipment will be provided. Equipment that will be provided are: docking station (x1), headset (x1), keyboard (x1), laptop (x1), monitor (x2), and mouse (x1).

This position requires a quiet, distraction-free work environment without any conflicting responsibilities during the scheduled shift.

Internet speed requirements:

Upload Speed: >20 Mbps
Download Speed: >100 Mbps
Must be able to hardwire ethernet cable to internet modem/router.

Training Class/Start Date: 8/31/2026 (subject to change due to business needs)

Attendance is mandatory during the training period of this position (training is paid, PTO accrues while in the training period; however, PTO cannot be taken during the training period of this position).
Training is approximately 7 weeks in total length. There is a product exam at the end of training. A passing score of 85% is required to continue to hold this position.
- Training Duration:
  - Tier 1 Training – 3 weeks (Following the Training Schedule from 8 a.m. CT to 4:30 p.m. CT)
  - Ter 1 Call Lab – 2 weeks (Following the Regular Schedule from 11:30 a.m. CT to 8 p.m. CT)
  - Tier 2 Training – 1 week (Following the Training Schedule from 8 a.m. CT to 4:30 p.m. CT)
  - Tier 2 Call Lab – 1 week (Following the Regular Schedule from 11:30 a.m. CT to 8 p.m. CT)

Training Schedule/Shift: 8 a.m. CT to 4:30 p.m. CT (subject to change due to business needs)

Regular Schedule/Shift:

Your regular hours are Monday through Friday, 11:30 a.m. – 8:00 p.m. CT.
You will have one weekday off (for example, Wednesday), with Mondays excluded.
You will also work Saturdays, 8:30 a.m. – 5:00 p.m. CT.
Hours may change if business needs require it, and you'll be notified in advance.

Requirements:

Education & Experience:

2+ years of experience in customer service
2+ years of call center experience
No degree required

Skills & Abilities:

Familiarity with retirement accounts and IRS rules and regulations (R&W) preferred
Familiarity with Salesforce/Service Cloud preferred
Bilingual language skills preferred
Energetic client service focused who is both accountable and reliable
Ability to learn and retain information while using a digital workflow to navigate the interaction and tools
Ability to connect with accountholders on a human level and assist them as needed with patience and empathy
Ability to work in a fast-paced, high-volume environment, taking up to 50 calls per day
Possesses strong written, keyboarding, and verbal communication skills
Ability to apply relationship building skills to internal and external clients
Strong computer aptitude, keyboarding skills of 50+ WPM; proficient in Microsoft suite of products
Strong problem-solving skills and ability to multi-task, and ability to navigate several systems simultaneously to support servicing the accountholder.
Proactive approach to resolving issues.
Active Listening Skills
Detail-oriented, organized, and dependable
Possess a cheerful attitude and be able to perform well in a collaborative team environment

Other Requirements:

Ability to work overtime when needed
Prolonged periods of sitting at a desk and working on a computer

Req Benefits:

The compensation for this position will vary depending on factors such as your location, skills and experience. The compensation package may also include incentive and bonus opportunities.

Inspira provides industry-leading benefits including, but not limited to: healthcare, 401K savings plan, company holidays, paid time off, parental leave and an employee assistance program.

Compensation: $18.50/hr (non-negotiable)
Additional Details :

Take the next step in your journey at Inspira Financial. Guided by our mission to enable better health and greater wealth, we help businesses and individuals thrive today, tomorrow, and into retirement by strengthening and simplifying the health and wealth journey.

Our values shape how we show up every day. We Lead with Heart by acting with compassion, empathy, and doing what's right; Cultivate Trust through integrity, transparency, and accountability; Aim Higher by never settling for what's expected and continually raising the standard; and Win Together by collaborating inclusively to achieve the best outcomes.

Join us on our journey as we work together to take on the complex and the everyday-turning collective effort into life‑changing impact that enriches lives and helps build a better future. Learn more at inspirafinancial.com.

We believe in finding the best talent! While some roles are based at one of our office locations, remote roles can sit in any of the following states: AL, AZ, FL, GA, IA, IL, IN, MI, MN, MO, NC, NE, PA, SC, TN, TX, UT, VA and WV. Remote status and role locations are subject to change. Relocation is not provided.

Employees within a 90-minute radius of our Oak Brook, IL headquarters are required to adhere to the company in-office work guidelines of 4 days per month minimum from 10 am to 2 pm (1 of the 4 days must be a Monday or Friday). This requirement does not apply to support specialist positions.

Don't meet every single requirement? That's okay. At Inspira Financial, we know growth comes from people who are willing to learn, challenge themselves, and aim higher. We value individuals who lead with heart, cultivate trust, and collaborate to win together. If you're energized by meaningful work, continuous development, and being part of a team that turns collective effort into real impact, Inspira Financial could be the right next step in your journey. We look forward to receiving your application.

Inspira Financial provides health, wealth, retirement, and benefits solutions that strengthen and simplify the health and wealth journey. With more than 7 million clients, representing over $62 billion in assets, Inspira works with thousands of employers, plan sponsors, recordkeepers, TPAs, and other institutional partners - helping the people they care about plan, save, and invest for a brighter future. Inspira relentlessly pursues better outcomes for all with our automatic rollover services, health savings accounts, emergency savings funds, custody services, and more. Learn more at inspirafinancial.com.

We have been recognized for our remarkable growth on lists such as Crain's Fast 50 and Inc. 5000, and for our outstanding workplace culture and benefits with Built In's 2025 Best Places to Work and Gallagher's 2022 Best-In-Class Employer awards.

Apply Now

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salesforce administrator remote jobs in aurora, il

Call Center Specialist- R&W (Remote)

Business Systems Specialist

Epicor Prophet 21 (P21) Senior Administrator

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