Top 252 Technical support Jobs in Aurora Co

Network Operator
JCI US —Englewood, CO
- $25 - $28 an hour
- Weekends as needed
- Mid-level
- 3 years
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
CNC Machinist – Tool Room Technical Customer Support
Productivity Inc —Littleton, CO
- $28 - $32 an hour
- Monday to Friday
- Clean driving record
- Computer literacy
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Level 1 Support Engineer
All Copy Products —Denver, CO
- $25 - $30 an hour
- Monday to Friday
- Mid-level
- Windows
- Associate's degree
- Free parking
- Paid holidays
Quick Apply
Technical Service Specialist - Aerials, Scissors lifts, and Telehandlers
JLG —Denver, CO
- $57,600 - $90,400 a year
- Full-time
- Engineering
- Mid-level
- Office
3h
Entry Level Customer Training Specialist – Traveling
Reynolds and Reynolds —Denver, CO
- $50,000 - $55,000 a year
- Full-time
- Dealership
- Driver's License
- Bachelor's degree
- Health savings account
- Paid holidays
Quick Apply
3d
Technical Product Support - EdTech
Securly —Denver, CO
- $24.00 - $26.44 an hour
- Overtime
- Remote
- School experience
- Computer Science
- Mid-level
- Paid parental leave
- Paid holidays
Quick Apply
IT Support Specialist
Intermountain Electric Inc —Aurora, CO
- $27.79 - $37.60 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health insurance
- 401(k)
8d
IT Support Specialist
Quanta Services —Aurora, CO
- $27.79 - $37.60 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health insurance
- 401(k)
8d
IT Systems Technician Level I
SSA Group —Denver, CO
- $60,000 - $80,000 a year
- Full-time
- Remote
- Computer science
- Computer Science
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
22h
IT Help Desk Technician Level I
SW Automotive Management —Aurora, CO
- $22 - $27 an hour
- Email
- Dealership
- Research
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
3d
Patient Technology Technician
UCHealth —Aurora, CO
- $18.83 - $28.25 an hour
- Part-time
- CPR Certification
- Inventory management
- BLS Certification
- 403(b) matching
- Health savings account
9d
Helpdesk Analyst
SSA Group —Denver, CO
- $59,000 - $61,000 a year
- Weekends as needed
- Office
- Analysis skills
- 21 years or older
- Disability insurance
- Health insurance
Quick Apply
IT Support Specialist
Liberty Financing —Centennial, CO
- $20 - $25 an hour
- Full-time
- Hybrid work
- Background check
- Google Workspace
- Research
- Health insurance
- Vision insurance
Quick Apply
13d
Technical Support Specialist (Pharmacy Automation)
Swisslog Healthcare —Denver, CO
- $55,000 - $62,000 a year
- Military
- Mid-level
- Windows
- Health insurance
- Dental insurance
Desktop Support/Help Desk
perfecta —Denver, CO
- Mid-level
- Windows
- Communication skills
Quick Apply
Technology Support Specialist
JPMorganChase —Broomfield, CO
- $38 - $42 an hour
- Full-time
- Continuous improvement
- Entry level
- Under 1 year
- Health insurance
- Tuition reimbursement
12d
Customer Support Associate
Playground —Denver, CO
- $70,000 - $75,000 a year
- Full-time
- Bachelor's degree
- Business
- Entry level
- Dental insurance
- Paid time off
IT Support Associate II, OTS
Amazon.com Services LLC —Aurora, CO
- $23 - $37 an hour
- Full-time
- Mid-level
- Windows
- Paid parental leave
- Health insurance
A313-two Help Desk Analysts, 12312422 and 12209532
FHR —Denver, CO
- $22 - $27 an hour
- Call employer
- Remote
- Typing
- Communication skills
- Entry level
Quick Apply
IT Analyst I
WESTWOOD PROFESSIONAL SERVICES INC —Westminster, CO
- $25 - $28 an hour
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Organizational skills
5d

I want to receive the latest job alert for technical support in aurora co

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical support jobs near aurora co

Network Operator

JCI US
Englewood, CO

Quick Apply

Job Details

Full-time
$25 - $28 an hour

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

IT system monitoring
Incident management software
High school diploma or GED
Attention to detail
Customer support ticket management
WAN
IP networking
Network monitoring tools
Associate's degree
Standard operating procedures (SOPs)

Full Job Description

The Network Operator is responsible for the real-time monitoring, initial response, documentation, and escalation of network and system alerts within the Network Operations Center (NOC) and emergency calls from fire department in Japan. This role serves as the first line of operational support, ensuring incidents are identified, logged, communicated, and escalated in accordance with established procedures to maintain system availability and service continuity.

This position follows defined processes and runbooks and does not perform network design, engineering, or configuration changes.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Monitor network, system, and application dashboards for alerts, alarms, and performance issues
Answer emergency calls from Japan in Japanese log requirement and respond with required information
Respond to incidents following established NOC procedures and escalation protocols
Perform first-level troubleshooting using documented runbooks and approved tools
Create, update, and manage incident tickets with accurate, complete, and timely information
Escalate unresolved or complex issues to Network Technicians, Engineers, or vendors as appropriate
Communicate incident status updates to internal teams and stakeholders as required
Coordinate with cross-functional teams during outages or service interruptions
Track and document incident timelines, actions taken, and resolutions
Maintain shift logs and ensure proper handoff between shifts
Follow all security, compliance, and operational standards at all times

EDUCATION AND/OR EXPERIENCE, KNOWLEDGE, SKILLS, AND ABILITIES:

High school diploma or equivalent required
One (1) to three (3) years of experience in a NOC, IT operations, technical support, or monitoring environment
Basic understanding of networking concepts (e.g., TCP/IP, VPN, WAN/LAN)
Experience using ticketing systems and monitoring tools
Ability to follow documented procedures and work effectively in a structured environment
Strong attention to detail and documentation accuracy
Ability to work assigned shifts, including nights, weekends, and holidays, as required

PREFERRED QUALIFICATIONS:

Fluency in Japanese (written and verbal) strongly preferred to support Japanese-speaking operations
Associate’s degree or relevant technical coursework
Prior experience in a 24/7 operations or call-center-style technical environment
Familiarity with network/system incident management frameworks (e.g., ITIL or similar)

WORK ENVIRONMENT:

This position is performed in an office-based Network Operations Center environment in Colorado with continuous monitoring equipment. The role may require shift work, including nights, weekends, and holidays, to support 24/7 operations.

ADDITIONAL COLORADO DISCLOSURE:

In accordance with the Colorado Equal Pay for Equal Work Act, JCI US discloses the compensation range and a general description of benefits applicable to this position. Compensation decisions are based on job-related factors including experience, skills, and business needs.

PAY: $22.00 – $28.00 per hour, depending on experience, skills, and qualifications.

This position is eligible for overtime in accordance with applicable wage and hour laws.

BENEFITS:

JCI US offers employees and their families a comprehensive benefits package designed to support overall wellness. Some offerings may vary based on role, work schedule, or location and include:

Healthcare (medical, prescription drug, dental, and vision coverage)
401(k) retirement plan
Paid vacation and sick time

Certain benefits may vary based on role, work schedule, or employment classification.

Pay: $25.00 - $28.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Health savings account
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

technical support jobs in aurora co

Network Operator

CNC Machinist – Tool Room Technical Customer Support

Level 1 Support Engineer

Technical Service Specialist - Aerials, Scissors lifts, and Telehandlers

Entry Level Customer Training Specialist – Traveling

Technical Product Support - EdTech

IT Support Specialist

IT Support Specialist

IT Systems Technician Level I

IT Help Desk Technician Level I

Patient Technology Technician

Helpdesk Analyst

IT Support Specialist

Technical Support Specialist (Pharmacy Automation)

Desktop Support/Help Desk

Technology Support Specialist

Customer Support Associate

IT Support Associate II, OTS

A313-two Help Desk Analysts, 12312422 and 12209532

IT Analyst I

I want to receive the latest job alert for technical support in aurora co

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected