Top 24 And freight agents Jobs in Austin, Tx

Operations Specialist I, Aerospace & Defense (US)
Airspace —Austin, TX
- $20 - $22 an hour
- Remote
- Communication skills
- Entry level
- Dental insurance
- 401(k)
Quick Apply
10d
Import Transportation Agent
Expeditors —Austin, TX
- Full-time
- English
- Organizational skills
- Entry level
- Employee stock purchase plan
- Paid holidays
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Air Export Agent
Expeditors —Austin, TX
- Full-time
- Microsoft Outlook
- Word processing
- Writing skills
- Employee stock purchase plan
- Paid holidays
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Operations Specialist III, Aerospace & Defense (US)
Airspace —Austin, TX
- $25 - $30 an hour
- Remote
- Senior level
- Dental insurance
- 401(k)
Quick Apply
10d
Supply Chain Specialist
Advanced Micro Devices, Inc —Austin, TX
- Online Application
- Microsoft Excel
- Mid-level
- SQL
8d
Senior Specialist, Procurement
Airspace —Austin, TX
- $95,000 - $110,000 a year
- Remote
- Google Workspace
- Bachelor's degree
- Organizational skills
- Dental insurance
- Paid time off
Quick Apply
8d
Airport Ramp Lead- AUS
Unifi Aviation, LLC —Austin, TX
- $19 an hour
- Overtime
- 18 years or older
- Management
- Mid-level
- Health insurance
- Dental insurance
Warehouse Agent
Alliance Ground International —Austin, TX
- $15 an hour
- Part-time
- Background check
- 18 years or older
- Forklift
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YARD WORKER
Viking Fence Co. Ltd —Austin, TX
- $15 - $16 an hour
- Overtime
- Background check
- 18 years or older
- Forklift
- Paid holidays
- Dental insurance
Quick Apply
Class A Regional Drivers Home Weekly
C3 Trucking —Austin, TX
- $1,200 a week
- Full-time
- No touch freight
- Pass drug screening
- CDL A
Quick Apply
Procurement Representative
Murray Logistics —Austin, TX
- From $20,000 a year
- Overtime
- Microsoft Outlook
- Research
- Mid-level
- Free parking
- Health insurance
Quick Apply
2d
CDL-A Drivers needed for a DEDICATED home WEEKLY, no touch freight!
Drive Time Transports —Round Rock, TX
- $25 an hour
- Full-time
- Dedicated
- Clean driving record
- No touch freight
Quick Apply
CDL A Regional Drivers Home Weekly
C3 Trucking —Austin, TX
- $0.55 per mile
- Full-time
- Owner-operator
- Pass drug screening
- Dry van
Quick Apply

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Operations Specialist I, Aerospace & Defense (US)
Airspace —Austin, TX
Ability to identify and resolve issues surfaced through inbound phone calls, text messages, and email. As an OSI, you will be expected to meet minimum metric…
$20 - $22 an hour
Quick Apply
10d
Operations Specialist III, Aerospace & Defense (US)
Airspace —Austin, TX
Balancing cost of service quality and expectations with margin. The items we deliver range from organs for transplant, to parts for critical machinery including…
$25 - $30 an hour
Quick Apply
10d

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Operations Specialist I, Aerospace & Defense (US)

Airspace -
Austin, TX

Quick Apply

Job Details

$20 - $22 an hour
10 days ago

Benefits

Dental insurance
401(k)
Vision insurance

Qualifications

Customer follow-ups
Email customer support
Air freight
Phone communication
Standard Operating Procedures (SOPs) implementation
Customer order taking
Logistics customer service
Shipment tracking for distribution operations
Direct client contact
Incident Escalation
Online booking platforms
Flight tracking
Freight shipment tracking
Customer engagement
Order issue resolution
Escalation handling
Standard operating procedures (SOPs)
Communication skills
Email support
Entry level
Office phone management
Progress tracking (project management tasks)

Full Job Description

Company Introduction:

Airspace is a tech-enabled freight forwarder that's redefining how the world's most critical packages are delivered. Headquartered in Carlsbad, California, Airspace has employees who are based around the world. Our European headquarters is in Amsterdam, The Netherlands.

As a recognized leader in AI and machine learning, our team leverages data and patented technology to coordinate logistics across a global network of drivers and airlines. Our goal is to deliver those packages that are truly mission-critical in a way that is faster, more transparent, more secure, and more accountable than ever before. The items we deliver range from organs for transplant, to parts for critical machinery including grounded aircraft and highly sensitive components such as semiconductors.

Airspace has been rated one of America's best Startup Employers, listed as one of CNBC's Disruptor 50 companies, and featured as an Innovation and Disruption leader by CBS News. Airspace has the support of leading investors such as Telstra Ventures, HarbourVest Partners, Defy Partners, DBL Partners, and Scale Ventures. To date the company has raised more than $140m.

The company is growing rapidly and serving more places around the world than ever before. We are looking for passionate, motivated individuals who want to make an IMPACT every day to help us execute on our mission of reshaping the world of time-critical logistics.

Overview

Primary Focus: To set up all new orders containing the most time-sensitive commodities for success, provide proactive updates to customers on any deviations and track order status progression from start to finish. These job requirements were carefully crafted in order to provide you with the basic building blocks of the Airspace Operations team and pave the way for a continued path forward as you grow within this company.

Importance of role

The operations team is the backbone of our company and by working on the front lines you represent, first-hand, everything that we stand for. Not only will you be in direct communication with our customers, commanders and agent service providers, with extreme attention to detail, having the ability to catch something so small can ultimately be the difference maker in being able to save a human life!

Responsibilities

Operating the Airspace Platform

Set up new orders by adhering to both standard work practices and client-specific SOP instructions.
The ability to rapidly move from one critical task to another.
Accurately confirm job milestones are completed correctly and on time.
Ability to navigate and interpret Airline booking and tracking websites.
Following all process and communication standards within multiple platforms.
Ability to stay independently informed by reviewing all communications provided throughout the company platforms.

Proactive Customer Updates

Ability to professionally relay delays, issues, and updates with customers through verbal and written communication.
With the customer's best interest in mind, always looking ahead (weather conditions, traffic, etc.) and offering an alternative solution in order to meet or beat their required delivery times.
Escalate issues early and appropriately.

Intuitive Problem Solving

Ability to update, manage, and/or change airway bills using initial or tenured training.
Ability to source driver coverage for any segment of an order.
Ability to use situational awareness to request or deny additional driver incentives when necessary.
Ability to apply training and tenured knowledge to find out of the box solutions to common or uncommon issues.
Follow escalation procedures and guidance provided by senior team members to assist in issue resolution.
Demonstrate understanding and urgency of milestone updates, delays, QPT/QDT, etc.

Handling All Inbound and Outbound Communications

Timely acknowledgment and action of all email, phone and text requests.
Expected to consistently meet all minimum metric expectations for phone availability and acceptance.
Proper use of the various phone statuses.
Adherence to All Hands on Deck and Off-Phones Requests guidelines.
Order placement for customers who are unable to place orders via the online portal.
Ability to identify and resolve issues surfaced through inbound phone calls, text messages, and email.
Cross sector phone call resolution.

Maintaining Balanced Level of Performance

As an OSI, you will be expected to meet minimum metric requirements and customer service standards for an entry level position. Expectations will increase with each advancement. All expectations will be communicated to you through your direct reporting supervisor.

Compensation & Benefits

Hourly Range: $20-22/hr
High-quality health, vision, and dental care plan options
401K company contribution program
Professional learning and training reimbursements

Core Values:

We are One Team. We believe we all accomplish more when we are working together.
We make an Impact. We are determined to have a positive influence on our environment, our customers, our industry, and our world.
We are Passionate. We care deeply about our mission and are not afraid to raise the bar.
We are Transparent. We pride ourselves on having open, honest, and sincere communication with our team and customers.
We are Innovative. We never settle and are always striving to improve our product, service, and ourselves.

About Airspace:

From life-saving organs to essential machinery components, Airspace is trusted by the world's largest companies and most critical healthcare organizations to move their most time-sensitive shipments on time, every time. Our proprietary AI-powered platform is the most advanced of its kind- awarded and protected by multiple patents, it provides speed, reliability, and transparency unrivaled in time-critical logistics. We are thinkers, builders, and doers; from building and deploying AI in the world to assembling a world-class operations team, Airspace is on a hypergrowth trajectory while remaining hyper-focused on the needs of our customers and team members.

With offices in the United States in Carlsbad, CA and in Europe in Amsterdam, Frankfurt, Stockholm, and London, we are rapidly scaling into new markets and industries while continuing to innovate and maximize value for our customers. Backed by leading investors including Telstra, HarbourVest, Prologis, Qualcomm, Defy, and others, Airspace has raised $140M to date.

Join our team of 300+ technologists, futurists, and industry veterans as we work as One Team to revolutionize time-critical logistics.

Airspace is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Additionally, Airspace participates in the E-Verify program for all locations.

For this role the acquisition of recruitment agencies is not appreciated, thank you for your understanding.

Quick Apply

Refine Your Search

and freight agents jobs in austin, tx

Operations Specialist I, Aerospace & Defense (US)

Import Transportation Agent

Air Export Agent

Operations Specialist III, Aerospace & Defense (US)

Supply Chain Specialist

Senior Specialist, Procurement

Airport Ramp Lead- AUS

Warehouse Agent

YARD WORKER

Class A Regional Drivers Home Weekly

Procurement Representative

CDL-A Drivers needed for a DEDICATED home WEEKLY, no touch freight!

CDL A Regional Drivers Home Weekly

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I want to receive the latest job alert for and freight agents in austin, tx

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About Airspace:

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