Top 6 Success manager Jobs in Austin, In

Customer Success Manager
Grote Industries —Madison, IN
- Full-time
- Marketing
- 5 years
- Engineering
Quick Apply
SaaS Customer Success Specialist
Boatyard —United States
- $50,000 - $65,000 a year
- Full-time
- Remote
- Mid-level
- Presentation skills
- US work authorization
- Paid time off
Quick Apply
7d

Discover related jobs

Based on your search for success manager jobs.

CX Support Team Lead
Generation Tux —Louisville, KY
Supervise service-oriented telephone, email, and chat support operations. Subject matter expert on customer service systems, workflows, and business rules.
Quick Apply
Customer Operations Manager – HVAC & Home Services
The Fire Place | Allgeier Air —Louisville, KY
This role owns the office-side customer and field coordination process from the first incoming call through service scheduling, installation coordination,…
$30 - $34 an hour
Quick Apply
2d

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Student Success Coach
Educational Service Center of Central Ohio (ESCCO)) —Columbus, OH
STUDENT SUCCESS COACH (1 position available) Location: Norton Middle School (Grades 7, 8) Salary Range: $70,000 - $75,000 Calendar: August 17, 2026 to June…
$70,000 - $75,000 a year
3d
Client Success Representative (Remote)
Demand.com —Columbus, OH
Work with internal experts to deliver excellent campaign leads and ensure clients are happy. Logical thinking to diagnose and resolve issues, recognizing when…
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for success manager in austin, in

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

success manager jobs near austin, in

Customer Service jobs in Columbia, SC

Customer Success Manager jobs in Los Angeles, CA

3rd Shift Customer Service jobs in Milwaukee County, WI

Customer Success Manager jobs in Frisco, TX

Customer Success Manager jobs in Waltham, MA

Customer Success Manager jobs in Georgia

Customer Success Manager jobs in Louisville, KY

Work From Home Customer Service jobs in Baton Rouge, LA

Customer Service jobs in Macon, GA

Customer Success Specialist jobs in Alexandria, VA

Customer Success Specialist jobs in Austin, TX

Customer Success Specialist jobs in Usa. Remote

Customer Success Specialist jobs in La Vergne, TN

Child Life Specialist jobs in South Carolina

Night Shift Customer Service jobs in Baltimore, MD

Customer Success Manager

Grote Industries -
Madison, IN

Quick Apply

Job Details

Full-time

Qualifications

Customer communication
Team management

Full Job Description

Position Summary: The Customer Success Manager will oversee the day-to-day customer interactions for our growing Grote Networks business unit. They’ll contribute to a high-performing support team, create scalable processes, and redefine what exceptional customer experience means in the connected technology industry. They’re responsible for delivering top-tier, 24/7/365 service that exceeds customer expectations. This person must communicate clearly and proactively, always on the lookout for ways to increase satisfaction and continuously refine how we serve our customers. They should bring the kind of energy and adaptability that thrives in a startup-like environment. Most importantly, they must have an entrepreneurial mindset, owning their work, thinking on their feet, innovating on the fly, and pushing our business forward every single day.

Position Duties: - - Supports and leads all customer support activities.

Guides new customers through setup, product training, and best practices to facilitate early success and faster adoption.
Monitor usage and trailer health metrics to identify trends, potential risks, and opportunities to optimize usage and customer satisfaction.
Technical troubleshooting of trailer electrical systems, telematics systems, cellular and Bluetooth connectivity.
Offer recommendations for additional features or use cases based on the customer’s needs and objectives.
Create and maintain documentation, FAQs, and instructional materials to support customer self-service.
Gather and synthesize customer feedback to influence the product roadmap, ensuring it aligns with market needs and customer expectations.

Requirements: A bachelor’s degree in engineering, marketing, or related area of focus or comparable experience, and a minimum of 10 years of professional customer service experience and 5 years of experience in management positions. Prior experience in the commercial semi-trailer industry is a plus. The ability to travel up to 25% of the time is necessary. Proactive thinking and problem-solving skills as well as the ability to influence others and show initiative is expected.

Quick Apply

Refine Your Search

success manager jobs in austin, in

Customer Success Manager

SaaS Customer Success Specialist

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alert for success manager in austin, in

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected