Position Summary:
The Elevated Community Health (ECH) Registered Nurse will promote, maintain, and improve individual and community health by helping patients adopt healthy behaviors. The Registered Nurse will provide safe, effective, high-quality primary, preventive, and evidence-based healthcare to patients in a culturally competent manner, focusing on health promotion and disease prevention. The Registered Nurse assists medical providers and medical assistants in the efficient and orderly delivery of medical services and performs related duties as assigned by the Nurse Manager. The Registered Nurse serves as a resource for medical assistants, front desk staff, health educators, and providers.
The Registered Nurse must demonstrate respect for all patients' rights and provide respectful, considerate care focused on the patient's needs. The Registered Nurse will provide a safe and confidential environment for patients, families, and personnel.
Essential Functions:
-
Deliver quality service, creating solutions that add value to a patient's health.
-
Provide clinical support to medical assistants, community resource coordinators, front desk staff, and providers.
-
Provide high-quality patient triage over the phone or in person.
-
Provide case management services for high-risk patients who require additional support in navigating the healthcare system.
-
Provide direct patient care during nurse visits and co-visits (also known as flip visits) with medical providers, under the supervision of the designated medical provider.
-
Accurately document patient interactions/information in the patient's electronic health record.
-
Complete paperwork regarding vital signs, allergies, etc.
-
Accurately chart lab results and send reminder notices and other notes in a timely manner.
-
Act as a patient liaison for prior authorization requests from pharmaceutical companies and pharmacies to allow patients to obtain necessary medications or services.
-
Provide quality customer service to all patients, coworkers, volunteers, and partners outside ECH.
-
Participate in the Clinic's QI/QA Program as directed by the supervisor. This may include collecting, reporting, and/or reviewing quality data and participating in performance improvement projects.
-
Provides clinical and non-clinical in-services for ECH staff.
-
Support and document patient phone messages, including processing prescription refills per protocol.
-
Assist medical providers with patient procedures and testing as needed.
-
Assist the Chief Medical Officer with projects as assigned.
-
Maintain compliance with Occupational Safety and Health
- Administration regulations. Responsible for maintaining knowledge of these regulations and applying guidelines in the workplace.
-
Maintain patient confidentiality in accordance with HIPAA regulations.
-
Refers to and consults with other health care professionals as needed.
-
Educates patients and their family members about healthcare issues.
-
Attends staff meetings.
-
Actively participates as a member of the integrated health care team, working in conjunction with the Care Team and Dental and
- Behavioral Health departments to ensure seamless, multidisciplinary patient care.
Additional Responsibilities:
-
All jobs at ECH are impacted by various grants necessary for our sustainability. This role has direct responsibilities for those grants and is vital to their success and continuation.
-
Complete all required training as designated by HR and the position supervisor.
Adhere to all organizational policies and those outlined in the
- ECH Employee Handbook.
-
Comply with all ECH Vaccine Mandates.
-
Willingness to travel and work at other ECH locations as determined by the supervisor.
-
Comply with all applicable Credentialing and Privileging requirements in a timely manner.
-
Embrace the ECH Mission and Vision and agree to work within the ECH Guiding Principles and the principles set by the position supervisor.
Qualifications:
To perform this job successfully, an individual must satisfactorily perform each essential duty. The requirements below represent the required knowledge, skills, and/or abilities. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
Education/Experience:
Must-Haves to be successful:
-
A Bachelor of Science in Nursing (BSN) degree or an advanced degree in Nursing is preferred. Associate degree considered
-
Current Licensure as a Registered Nurse from the State of Colorado.
-
Current CPR card.
-
At least two years of clinical experience will be considered for new graduates on a case-by-case basis.
-
Ability to read, write, and speak the English language.
-
Ability to interpret various instructions and deal with multiple linguistic and cultural variables.
-
Ability to define problems, collect data, establish facts, and draw valid conclusions.
-
Ability to exercise independent judgment.
-
Ability to reason objectively.
-
Ability to assess, project, and plan for patients' needs.
-
Ability to interpret state/federal/agency regulations.
-
Ability to document concisely, accurately, and in a timely manner.
-
Ability to handle various duties that may be interrupted and/or changed by immediate circumstances.
-
Ability to relate cooperatively and constructively with patients, coworkers, administration, health care providers, community agencies, referral sources, regulators, and other health team members.
-
Ability to enlist the cooperation of others.
-
Ability to function well in a high-stress environment.
-
Competent knowledge of Microsoft (Word & Excel) and database software.
Nice to Have:
-
Previous non-profit and/or volunteer experience preferred.
- Ability to speak the Spanish language (bilingual) preferred.
-
Highly organized.
Supervisory Responsibilities: None
Work Environment:
The environment is a fast-paced healthcare setting that involves working directly with patients and healthcare professionals. The workspace is primarily clinical, but the individual may also work in a clerical setting. Exposure to infections and contagious diseases may occur. Many of our patients with chronic diseases have a minimal level of health literacy and a significant number of barriers to accessing health care. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. The noise level in the work environment is usually moderate.
Physical Demands:
An employee must meet the physical demands described here to perform the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. Travel is required for this position.
Why Join Us?
-
Live, work, and play in 'Colorado's Playground'! Summit County offers four world-class ski resorts, with Vail Resort just 45 minutes away. With rivers, lakes, hiking, and mountain biking trails, it's a paradise for outdoor enthusiasts. Year-round activities include skiing, snowboarding, cross-country skiing, snowshoeing, snowmobiling, hiking, mountain biking, rafting, fishing, and boating. Music, art, cultural, and social events are plentiful. The communities include Frisco, Breckenridge, Dillon, and Silverthorne, with ski resorts like Breckenridge, Copper Mountain, Keystone, and Arapahoe Basin. This is your dream job location!
-
Mission-Driven Work: Be part of a nationally recognized Federally Qualified Health Center (FQHC) providing integrated medical, dental, and behavioral health services in a collaborative team-based model of care.
-
Work-Life Balance: Enjoy a flexible schedule supporting professional growth and outdoor adventure.
-
Competitive compensation: Attractive salary, benefits, and bonus potential.
-
Loan Repayment Opportunities: We offer loan repayment assistance for qualifying candidates.
-
Growth Opportunities: We're committed to helping you grow professionally through continued education and development.
-
Comprehensive Benefits:
- Insured group health, dental, and vision plans.
-
401 (k) retirement plan with employer match.
-
Employer-paid life, AD&D, and long-term disability plans.
-
Paid Time Off (PTO), paid holidays, one floating holiday, and sick pay.
-
Free access to confidential resources through an Employee Assistance Program (EAP).
-
Additional voluntary benefits include accident insurance, critical illness insurance, short-term disability insurance, and group pet insurance.
-
Lifestyle Spending Account for full-time employees.
-
Fringe benefits like a shared ski medallion, a discounted Rec Center membership, and more.
