Top 135 Network engineer, tier 1 Jobs in Ballston Spa, Ny

IT Support Engineer
TAG Solutions —Menands, NY
- $25 - $35 an hour
- Full-time
- Background check
- Software troubleshooting
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Network Engineer, Tier 1
State of New York - Empire State Development, NYS —Albany, NY
- $85,000 - $95,000 a year
- Full-time
- Hybrid work
- Background check
- Mid-level
- Office
Network Engineer, Tier 1
Empire State —Albany, NY
- $85,000 - $95,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Windows
Quick Apply
IT Network Engineer
Progthrive Tech Pvt. Ltd. —Albany, NY
- $80 - $90 an hour
- Full-time
- Computer Science
- Bachelor's degree
- In-person
Quick Apply
12d
Cybersecurity Analyst, Advanced
Naval Nuclear Laboratory —Schenectady, NY
- $86,100 - $134,600 a year
- Pass drug screening
- Windows
- Master's degree
- Wellness program
- Paid parental leave
Experienced Real Estate Salesperson
Frontline Realty Group —Albany, NY
- $48,226.91 - $196,492.21 a year
- Weekends as needed
- Mid-level
- Real Estate License
- 1 year
- Flexible schedule
CDL-A Dedicated Truck Driver: Home Weekly & $2,500 Sign On Bonus
U.S. Xpress —Albany, NY
- $0.73 - $0.76 per mile
- Full-time
- Dedicated
- DOT physical examination
- Pass drug screening
- AD&D insurance
- Employee stock purchase plan
Quick Apply
Lead Water Restoration Technician
RestoPros of Hudson Valley —Latham, NY
- $25 - $29 an hour
- Full-time
- Clean driving record
- Ability to walk for extended periods
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Physician Internal Medicine
CompHealth —New York State
- $260,000 - $280,000 a year
- Monday to Friday
- Internal Medicine
- Mid-level
- Outpatient experience
Respiratory Therapist - Respiratory Therapy - Full Time
The Guthrie Clinic —New York State
- $31.96 - $50.62 an hour
- Weekends as needed
- PALS Certification
- Customer service
- BLS Certification
Quick Apply
Brand Ambassador
Renuity —Albany, NY
- $50,000 - $80,000 a year
- Weekends as needed
- Ability to walk for extended periods
- No experience needed
- Ability to stand for extended periods
- Health insurance
- Dental insurance
Quick Apply
Field Marketer
Renuity —Albany, NY
- $55,000 - $85,000 a year
- 8 hour shift
- Ability to walk for extended periods
- No experience needed
- Ability to stand for extended periods
- Health insurance
- Dental insurance
Quick Apply
Lease Purchase Reefer CDL-A Driver
Four Ways Cargo Inc —New York State
- From $4 per mile
- Call employer
- Clean driving record
- CDL A
- Mid-level
- Fuel card
- Fuel discount
Quick Apply
4d
Tier 1 Managed IT Technician
Usherwood Office Technology —Albany, NY
- $21 - $25 an hour
- Computer science
- Computer Science
- Research
Network Engineer
St Marys Healthcare —Amsterdam, NY
- $80,204.80 a year
- Full-time
- Computer science
- Computer Science
- Hospital
Quick Apply
2d
IT Business Analyst, Tier 1
Empire State —Albany, NY
- $85,000 - $90,000 a year
- Hybrid work
- Google Workspace
- Mid-level
- Office
Quick Apply
Cybersecurity Analyst, Mid Career
Naval Nuclear Laboratory —Niskayuna, NY
- $86,100 - $134,600 a year
- Pass drug screening
- Mid-level
- Master's degree
- Wellness program
- Paid parental leave
2d
Identity Access Professional
Arrow Bank NA —Glens Falls, NY
- $75,000 - $85,000 a year
- Computer science
- Microsoft Excel
- 6 years
- Paid holidays
- Health insurance
Quick Apply
Senior IT Technology Specialist
Regeneron —Troy, NY
- $77,600 - $148,400 a year
- Monday to Friday
- 5 years
- Bachelor of Science
- Windows
- Health insurance
- Dental insurance
Security Analyst
Intone Networks —Albany, NY
- Contract
- In-person
- Entry level

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IT Support Engineer

TAG Solutions -
Menands, NY

Quick Apply

Job Details

Full-time
$25 - $35 an hour

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
Professional development assistance
Life insurance
Referral program
Retirement plan

Qualifications

Microsoft Windows Server
Written communication
Teamwork
Software troubleshooting
Interpersonal skills
Technical documentation
IT system monitoring
Windows
Network infrastructure
System maintenance
Virtualization tools
Firewall
Driver's License
Attention to detail
Hardware support
Server virtualization
IP networking

Full Job Description

Job Description

Position Title: IT Support Engineer
Reporting Manger: Service Manager
Team: Managed Services
Travel Requirements: Occasional onsite customer visits
Status: Full-time

Essence:
This position is responsible for providing IT support to TAG Solutions end users and their IT environments.
Including desktops, servers, network equipment and applications.

The IT Support Technician should have a broad range of technical experience and, above all else, a Customer-first mindset. They will field both more complex break/fix incidents and end user issues in conjunction with system-wide configurations that require a deeper knowledge of servers, virtualization, and networking. This role is expected to successfully resolve the majority of support requests raised to them, managing their efforts around TAG Solutions SLA requirements. In addition to incidents, an IT Support Technician also performs maintenance, updates, and system upgrades for a multitude of customer environments.

The key to success for a IT Support Technician is to maintain a proven level of proficiency with essential technical skills and to employ those with a passion for exceptional customer service in all interactions.

Qualifications:

Proven proficiency working with all Microsoft Operating Systems including latest server OS’s.
Proven proficiency working with IP networking including firewalls, switches and wireless technologies.
Proven proficiency working with VMWare
Proven proficiency working with Remote Monitoring and Management
Experience working with MS Office 365, Google Apps, Gmail, and anti-virus programs
Experience working with Backup solutions

For TAG proficiency means: You are capable and experienced, your skills can be demonstrated, and you are able to work independently with little help

Professional Qualifications:

Experience providing a high-level of customer service in a technical support environment
Experience managing customer directly over the phones or via electronic communications
Excellent verbal and written communication skills
Experience documenting and managing technical requests
Demonstrated ability to multitask and deliver IT support independently as well as with a team
Detail oriented
Do what-ever-it-takes attitude

Responsibilities:

Provide IT support to customers in accordance with the Support Playbook.
Monitor inbound phone and ticket queues, responding within service level agreements
Monitor queues for escalated tickets and respond within service level agreements.
Provide clear and detailed ticket notes.
Maintain and update documentation.
Look for ways to reduce ticket noise to help our customers more efficiently.
Contribute to a growing knowledgebase that all our engineers work from.
Onsite support at Customer sites as required.

Job Description

Contribution to “Customer Obsession”:

Providing customers with timely confirmation of the receipt of their issue, making them aware that we are “on it”
Understanding that well-crafted notes and exceptional detail on tickets is the foundation for the customers issue to be handled correctly throughout its lifecycle
Ensuring that the customers issue is completely resolved to their satisfaction
Asking about and addressing any other needs that a customer has

Desired Outcomes:

Confirming receipt of, and beginning work on escalated cases within 30 minutes of creation
Resolving 95% of cases with 30 minutes or less of total work time
Resolving minimum 12 tickets/day
Updating the case with exceptional notes whenever work is performed on a case, and taking the opportunity to call and send an update to the customer on the current status
Escalated cases include enough detail for Tier III to work them without additional request for information
Case details are tracked accurately and yield dependable and helpful reporting

Job Type: Full-time

Pay: $25.00 - $35.00 per hour

Benefits:

401(k)
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Professional development assistance
Referral program
Retirement plan
Tuition reimbursement
Vision insurance

Application Question(s):

This position requires travel to Customer sites. Are you located in or a short distance from of Albany, NY?

Experience:

Troubleshooting: 3 years (Preferred)
Windows: 3 years (Preferred)
Wolters Kluwer CCH: 1 year (Preferred)

License/Certification:

Drivers license (Required)

Willingness to travel:

100% (Required)

Work Location: In person

Quick Apply

Refine Your Search

network engineer, tier 1 jobs in ballston spa, ny

IT Support Engineer

Network Engineer, Tier 1

Network Engineer, Tier 1

IT Network Engineer

Cybersecurity Analyst, Advanced

Experienced Real Estate Salesperson

CDL-A Dedicated Truck Driver: Home Weekly & $2,500 Sign On Bonus

Lead Water Restoration Technician

Physician Internal Medicine

Respiratory Therapist - Respiratory Therapy - Full Time

Brand Ambassador

Field Marketer

Lease Purchase Reefer CDL-A Driver

Tier 1 Managed IT Technician

Network Engineer

IT Business Analyst, Tier 1

Cybersecurity Analyst, Mid Career

Identity Access Professional

Senior IT Technology Specialist

Security Analyst

I want to receive the latest job alert for network engineer, tier 1 in ballston spa, ny

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