Top 236 Appointment setting Jobs in Baltimore, Md

Outbound Sales & Booking Representative
Clarksville Heating & Air —Hanover, MD
- $50,000 - $90,000 a year
- Full-time
- In-person
- Communication skills
- Entry level
- Disability insurance
- Health insurance
Quick Apply
2d
Solar Energy Consultant
Venture Home —Baltimore, MD
- $100,000 - $250,000 a year
- Full-time
- Mid-level
- Residential
- Driver's License
- Paid training
- Dental insurance
Quick Apply
Appointment Setter
Southern National Roofing —Columbia, MD
- $40,000 - $70,000 a year
- Urgently hiring
- Office
- Residential
- High school diploma or GED
- Paid training
- Health insurance
Quick Apply
Entry Level Insurance Sales Agent - Hybrid Remote (MD)
Bankers Life —Glen Burnie, MD
- $50,000 - $80,000 a year
- Full-time
- Hybrid work
- No experience needed
- Organizational skills
- Entry level
Quick Apply
Appointment Setter
Southern National Roofing —Glen Burnie, MD
- $40,000 - $70,000 a year
- Urgently hiring
- Office
- Residential
- High school diploma or GED
- Paid training
- Health insurance
Quick Apply
Call Center Operator - Healthcare
Mercy Medical Center —Baltimore, MD
- $17.83 - $26.75 an hour
- Part-time
- Hospital
- Medical office experience
- High school diploma or GED
- 403(b) matching
- Paid holidays
Call Center Operator - Adult & Peds Clinic
Mercy Medical Center —Baltimore, MD
- $17.83 - $26.75 an hour
- Full-time
- High school diploma or GED
- Clinic
- Epic
- 403(b) matching
- Paid holidays
Office Assistant
MedStar Health —Baltimore, MD
- $18.40 - $29.74 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
Patient Service Coordinator
MedStar Health —Baltimore, MD
- $18.70 - $32.72 an hour
- Full-time
- High school diploma or GED
- Computer skills
- 1 year
Patient Service Representative
Advanced Radiology —Baltimore, MD
- $18 - $26 an hour
- Per diem
- Computer literacy
- High school diploma or GED
- Clinic
- Health savings account
- Health insurance
3d
Appointment Setter
Southern National Roofing —Fallston, MD
- $40,000 - $70,000 a year
- Urgently hiring
- Office
- Residential
- High school diploma or GED
- Paid training
- Health insurance
Quick Apply
Secretary
Black Top Pro’s LLC —Towson, MD
- $21 - $22 an hour
- Part-time
- Hybrid work
- Bilingual
- Google Workspace
- Microsoft Outlook
- Flexible schedule
Quick Apply
Unit Secretary, Surgical ICU, Weekday, Day Shifts
University of Maryland Medical System —Baltimore, MD
- Full-time
- Surgery
- Inpatient
- High school diploma or GED
Unit Secretary, Trauma Resuscitation Unit
University of Maryland Medical System —Baltimore, MD
- Full-time
- Administrative experience
- High school diploma or GED
- Typing
Ambulatory Practice Coordinator I, Clinic Endocrinology
University of Maryland Medical System —Baltimore, MD
- Full-time
- Computer literacy
- HIPAA
- High school diploma or GED
Ambulatory Practice Coordinator II, Primary Care
University of Maryland Medical System —Baltimore, MD
- Full-time
- Computer literacy
- Primary Care
- HIPAA
Administrative Assistant / Receptionist
GOODWILL IND OF THE CHESAPEAKE INC —Baltimore, MD
- $19.38 an hour
- Microsoft Excel
- Microsoft Outlook
- Office
Quick Apply
CALL CENTER REPRESENTATIVE
Clinical Associates, P.A. —Pikesville, MD
- Full-time
- Medical office experience
- Basic math
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Unit Secretary, Surgical Acute & Intermediate Care
University of Maryland Medical System —Baltimore, MD
- Full-time
- Acute care
- Surgery
- Inpatient
Front Desk Receptionist- Glen Burnie, MD.
Anne Arundel Dermatology —Glen Burnie, MD
- $17 - $21 an hour
- Full-time
- HIPAA
- English
- High school diploma or GED
- AD&D insurance
- Paid holidays
8d

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Outbound Sales & Booking Representative

Clarksville Heating & Air
Hanover, MD

Quick Apply

Job Details

Full-time
$50,000 - $90,000 a year
2 days ago

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching

Qualifications

Phone communication
Hunter (as sales technique)
Lead Conversion
Telephone systems
Customer interaction during outreach
Technical Proficiency
Quality data entry
Client interaction via phone calls

Full Job Description

Summary: The HVAC Outbound Sales & Booking Representative will work directly inside ServiceTitan to unlock revenue hidden within our existing customer database. Rather than cold-calling cold leads, you will conduct targeted outreach to warm, existing database segments – including unbooked estimates, aging equipment owners, expiring membership lists, and recurring service reminders. Your primary objective is to convert these opportunities into high-quality, completed service appointments and sales consultations while keeping field technician drive times short across target zones such as Severn, Elkridge, and Columbia.

Duties and Responsibilities:

1. ServiceTitan Lead Mining & Campaign Execution

a. Systematically navigate built-in ServiceTitan dashboards, call queues, and tag tracking features.

b. Re-engage “cold” or unbooked repair and replacement estimates to answer basic customer questions and convert them into scheduled visits.

c. Execute targeted outreach campaigns for expired Preferred Service Agreements (“PSA”), seasonal system tune-ups, and aging equipment check-ups.

2. Real-Time Dispatch & Geographic Route Density

a. Work directly alongside our dispatchers during live shifts to identify sudden schedule gaps created by cancellations or fast job completions.

b. Prioritize geographic clustering by targeting customers in tight zip codes (ie. Severn, Elkridge, Columbia) to limit technician wait time and maximize billable field hours.

3. High-Volume Execution & Performance Tracking

a. Maintain an active outbound volume of 80 to 120 calls per day using our cloud-based phone system.

b. Track daily booking metrics and call outcomes within ServiceTitan to ensure performance matches monthly target tiers.

4. Accurate Data Entry & System Preparation

a. Log real-time, comprehensive notes during every call within the customer’s ServiceTitan profile.

b. Verify and update crucial job details, including equipment age, brand, unit operational status, access codes, and customer preferred contact methods to prepare field technicians for successful visits.

Qualifications:

1. Experience: Minimum of 1 year in professional outbound calling, telemarketing, call center

operations, or inside sales. Direct, hands-on experience using ServiceTitan software is highly

preferred.

2. Availability: Reliable commute to our Hanover, MD office 5 days a week. Must be consistently available for our full peak shift from 10:00 am to 6:30 pm, Monday-Friday.

3. Communication: Clear, professional verbal communication with strong objection-handling ability. Must maintain a positive, energetic phone demeanor in a fast-paced team office setting.

4. Technical Aptitude: Comfort navigating multi-screen setups, web databases, and cloud dialers while maintaining interactive conversations with homeowners.

Physical Requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Qualified candidates with disabilities may be eligible for reasonable accommodations to enable them to perform these essential functions.

1. Stationary Position: Constantly operates in a stationary position for prolonged periods while engaging on phone calls.

2. Auditory & Speech: Must be able to clearly hear, speak, and converse with customers and

dispatchers over phone software and in person throughout the entire shift.

3. Lifting & Physical Mobility: Light work that primarily involves sitting or standing. Occasional requirement to lift, carry, or push office items weighing up to 10-15 pounds.

4. Sensory: High level of visual and mental concentration required to navigate multiple software screens simultaneously while conducting customer phone conversations.

Working Conditions consist of 100% on-site indoor, climate controlled fast-paced, collaborative office environment subject to mild to moderate noise levels.

Pay: $50,000.00 - $90,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Disability insurance
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

appointment setting jobs in baltimore, md

Outbound Sales & Booking Representative

Solar Energy Consultant

Appointment Setter

Entry Level Insurance Sales Agent - Hybrid Remote (MD)

Appointment Setter

Call Center Operator - Healthcare

Call Center Operator - Adult & Peds Clinic

Office Assistant

Patient Service Coordinator

Patient Service Representative

Appointment Setter

Secretary

Unit Secretary, Surgical ICU, Weekday, Day Shifts

Unit Secretary, Trauma Resuscitation Unit

Ambulatory Practice Coordinator I, Clinic Endocrinology

Ambulatory Practice Coordinator II, Primary Care

Administrative Assistant / Receptionist

CALL CENTER REPRESENTATIVE

Unit Secretary, Surgical Acute & Intermediate Care

Front Desk Receptionist- Glen Burnie, MD.

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