Top 126 Student care and case manager Jobs in Baltimore, Md

Student Care and Case Manager
Capitol Technology University —Laurel, MD
- $73,000 - $78,000 a year
- Full-time
- Background check
- Mid-level
- Residential
Quick Apply
Peer Aide (Health, Behavior, and Society)
Johns Hopkins University —Baltimore, MD
- $15.00 - $20.25 an hour
- Monday to Friday
- Background check
- High school diploma or GED
- Driver's License
Program Coordinator, High School Workforce Pathways
THE URBAN ALLIANCE FOUNDATION INC —Baltimore, MD
- $51,000 - $58,000 a year
- Full-time
- School experience
- Google Workspace
- High school
- Paid training
- 403(b) matching
Quick Apply
Project Coordinator (Emergency Medicine)
Johns Hopkins University —Baltimore, MD
- $22.21 - $38.84 an hour
- Full-time
- Background check
- Mid-level
- University
YMU Program Coordinator
United Way of Central MD —Baltimore, MD
- $65,000 a year
- Weekends as needed
- Background check
- Spanish
- Microsoft Excel
Quick Apply
10d
Storeroom/Receiver
Johns Hopkins University —Baltimore, MD
- $20.74 an hour
- Full-time
- Background check
- ServSafe
- Customer service
4d
Patient Service Coordinator (Department of Gynecology & Obstetrics)
Johns Hopkins University —Timonium, MD
- $16.20 - $28.80 an hour
- Weekends as needed
- Background check
- Mid-level
- High school diploma or GED
Bus Assistant - Baltimore, MD
Durham School Services —Baltimore, MD
- $18 an hour
- Part-time
- 18 years or older
- Experience working with children
- Children
- Paid training
- Paid holidays
Quick Apply
Entitlements Case Manager 1
Enterprise Mangement Solutions Inc —Baltimore, MD
- $50,000 - $100,000 a year
- Part-time
- Psychiatry
- Adults
- HIPAA
- Disability insurance
- Health insurance
Judy Center Family Service Worker - Joppatowne Elementary School
Harford County Public Schools —Harford County, MD
- $49,898 - $75,186 a year
- Full-time
- Mid-level
- Experience working with children
- Preschool
- Paid holidays
- Health insurance
Judy Center Family Service Worker
Harford County Public Schools —Harford County, MD
- $49,898 - $75,186 a year
- Full-time
- Mid-level
- Experience working with children
- Preschool
- Paid holidays
- Health insurance
Medical Office Coordinator (Neurology)
Johns Hopkins University —Baltimore, MD
- $16.20 - $28.80 an hour
- Full-time
- Background check
- Surgery
- Mid-level
13d
Entitlements Case Manager 8
Enterprise Mangement Solutions Inc —Baltimore, MD
- $50,000 - $100,000 a year
- Part-time
- Psychiatry
- Adults
- HIPAA
- Disability insurance
- Health insurance
Entitlements Case Manager 9
Enterprise Mangement Solutions Inc —Baltimore, MD
- $50,000 - $100,000 a year
- Part-time
- Psychiatry
- Adults
- HIPAA
- Disability insurance
- Health insurance
iLEAD: Young People's Studios High School Studios Program Assistant
Maryland Institute College of Art —Baltimore, MD
- Part-time
- Background check
- School experience
- Classroom
Entitlements Case Manager 3
Enterprise Mangement Solutions Inc —Baltimore, MD
- $50,000 - $100,000 a year
- Part-time
- Psychiatry
- Adults
- HIPAA
- Disability insurance
- Health insurance
Assistant Director, Retriever CARE
University of Maryland Baltimore County —Baltimore, MD
- $79,000 - $89,000 a year
- Full-time
- Background check
- Master's degree
- University
- Disability insurance
4d
Entitlements Case Manager 7
Enterprise Mangement Solutions Inc —Baltimore, MD
- $50,000 - $100,000 a year
- Part-time
- Psychiatry
- Adults
- HIPAA
- Disability insurance
- Health insurance
Entitlements Case Manager 6
Enterprise Mangement Solutions Inc —Baltimore, MD
- $50,000 - $100,000 a year
- Part-time
- Psychiatry
- Adults
- HIPAA
- Disability insurance
- Health insurance
Resources and Opportunities Manager
THREAD INC —Baltimore, MD
- $56,300 - $84,500 a year
- Weekends as needed
- High school
- Licensed Clinical Social Worker
- Mid-level

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Student Care and Case Manager

Capitol Technology University -
Laurel, MD

Quick Apply

Job Details

Full-time
$73,000 - $78,000 a year

Qualifications

Confidential information handling
Driver's License
Bachelor's degree
Working with students from diverse cultural backgrounds
Incident response (Crisis management methodologies)
Student counseling support

Full Job Description

Student Care and Case Manager

Full-time, 12-Month, Exempt Position

POSITION SUMMARY:

The Student Care and Case Manager plays a critical role in supporting student well-being, retention, and success by coordinating care for students experiencing academic, personal, behavioral, or mental health challenges. This position provides holistic case management services, including assessment, intervention, referrals, and ongoing support. The Case Manager collaborates with campus partners to ensure a coordinated and student-centered approach to care. This position serves a diverse and dynamic student body of approximately 1,000 students, including both traditional undergraduate learners and a significant population of graduate and working adult students enrolled in flexible on-campus and online programs. This position reports directly to the Vice President of Student Services & University Development.

DUTIES AND RESPONSIBILITIES:

Provide individualized case management for students of concern, including intake, assessment, action planning, and follow-up.
Serve as a primary point of contact for students facing complex or multifaceted challenges.
Monitor student progress and coordinate care plans to promote academic persistence and personal well-being.
Connect students with appropriate campus and community resources, including counseling, health services, academic support, housing, and financial assistance.
Facilitate communication and coordination among faculty, staff, and external providers while maintaining confidentiality standards.
Maintain detailed, accurate, and confidential case records in compliance with institutional and legal requirements.
Manage support services for students receiving accommodations in the educational and residential settings and ensure compliance with section 504 of the Rehabilitation Act and ADA.
Serve as the primary coordinator of support to students in distress or crisis and their parents. As appropriate initiate campus threat assessment protocols;
Respond to urgent student situations, including mental health crises, behavioral concerns, and safety-related issues.
Conduct risk assessments and determine appropriate intervention strategies including initiating a meeting of the behavior intervention team.
Serve in on-call rotation being on call approximately 25% of the time
Serve as committee chair for the exceptions to withdrawal policy and point of contact for grievances;
Implement an effective referral system for student physical and behavioral health needs and maintaining relationships with established care providing partners;
Implement campus programming and present workshops to address student well-being including stress management, addressing behavioral patterns, and addressing student needs proactively
Implement student needs assessment practices and serve as an advocate for student needs
Develop rapport with the student body
Educate faculty and staff on recognizing and responding to students in distress.
Manage data collection, production, and distribution of Alcohol Biennial Review, Campus Sexual Violence Climate Report, and Disability Services Report,and all annual notices related to the previous, etc…
Assist the Title IX coordinator with investigation, adjudication, and supportive response to students;
Implement and manage training for students to meet Title IX requirements
Serve on campus committees

POSITION QUALIFICATIONS:

Required

Bachelor’s degree in social work, counseling, psychology, higher education, or related field
3+ years’ professional experience case management, student services, counseling or related area
A demonstrated commitment to a student centered, student directed campus
Demonstrated experience working with diverse populations and complex student needs
Strong interpersonal, problem-solving, and crisis response skills
Knowledge of student development theory and best practices in higher education
Ability to handle sensitive and confidential information with discretion
A valid driver’s license
A successful background check

Preferred

Master's degree in counseling, social work, higher education, or a related field
Experience in higher education case management or behavioral intervention teams
Training in threat assessment, trauma-informed care, or mental health first aid
5+ years’ professional experience case management, student services, counseling or related area

PHYSICAL DEMANDS:
Requires sitting, standing and walking occasionally for extended periods of time, and repetitive motions for operating computer mouse and keyboard. Requires ability to push, pull, bend, grasp, and occasionally lift up to 50 lbs. Requires ability to hear and speak to effectively communicate on the telephone, in the online learning environment, and in person. Visual demands: viewing computer monitor and reading.

Compensation and Benefits

Salary $73,000 to $78,000 per year

Quick Apply

Refine Your Search

student care and case manager jobs in baltimore, md

Student Care and Case Manager

Peer Aide (Health, Behavior, and Society)

Program Coordinator, High School Workforce Pathways

Project Coordinator (Emergency Medicine)

YMU Program Coordinator

Storeroom/Receiver

Patient Service Coordinator (Department of Gynecology & Obstetrics)

Bus Assistant - Baltimore, MD

Entitlements Case Manager 1

Judy Center Family Service Worker - Joppatowne Elementary School

Judy Center Family Service Worker

Medical Office Coordinator (Neurology)

Entitlements Case Manager 8

Entitlements Case Manager 9

iLEAD: Young People's Studios High School Studios Program Assistant

Entitlements Case Manager 3

Assistant Director, Retriever CARE

Entitlements Case Manager 7

Entitlements Case Manager 6

Resources and Opportunities Manager

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