Top 10 Tier iii analyst Jobs in Baltimore, Md

TIER III Analyst
Foxhole Technology —Fort Meade, MD
- $100,000 - $120,000 a year
- Mid-level
- Windows
- SQL
IT Support Technician I, II, and III (AV Support)
Community College of Baltimore County —Catonsville, MD
- $46,596 - $91,343 a year
- Full-time
- Classroom
- Microsoft Outlook
- Mid-level
- Free parking
- Paid jury duty
Programmer Analyst I and II (Database Administration)
Community College of Baltimore County —Catonsville, MD
- $77,293 - $144,647 a year
- Full-time
- Office
- Java
- 8 years
- Free parking
- Paid jury duty
Senior Software Engineer Top Secret/SCI w/Poly
Peraton —Laurel, MD
- $176,000 - $282,000 a year
- On call
- Computer Science
- Mid-level
- Office
- Health savings account
- Paid holidays
Client Systems Analyst
Greater Baltimore Medical Center, Inc. —Baltimore, MD
- $58,488.99 - $93,582.39 a year
- Full-time
- PMP
- Mid-level
- Bachelor's degree
Quick Apply

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TIER III Analyst

Foxhole Technology -
Fort Meade, MD

Apply Now

Job Details

$100,000 - $120,000 a year

Qualifications

Customer communication
Linux support
Windows
SQL
Math
Bachelor's degree
Query management

Full Job Description

Work Arrangement: Hybrid

Clearance: Active Top Secret

Foxhole Technology provides robust cybersecurity and IT support capabilities for federal civilian and defense agencies. A recognized leader in navigating technology and security challenges, Foxhole delivers mission-focused innovations to answer evolving and complex needs. Our talented employee-owners provide agile, scalable services and solutions that solve operational gaps, operate critical systems, and protect and secure the enterprise – across the organization and around the world.

The right candidate for the job will have knowledge of Windows 2019 Server and SQL. You be working in a fast paced environment with the DoD supporting cybersecurity systems and validating trending data to identify potential issues. You will be the SME that people turn to when system and data issues occur. You will work with a team of professionals in other locations in order to provide top of the line customer support.

You will be part of a technically diverse Support team supporting in monitoring and maintaining their Cyber Security status. As a member of the Support team (an Agile Kanban team) the Data Analyst will be responsible for activities (including but not limited to):

Triaging user reported issues
Assisting users with data analysis at varying levels of complexity/use cases
Addressing data questions and/or data discrepancies
Debugging user queries and proactively identifying areas for improvements/enhancements
Collaborating with other business subject matter and technical experts to resolve user questions/issue
Identifying process improvements and opportunities for automation
Tracking daily performance trends and raising issues when trends deviate
You will also be providing application support for remote systems
Administering users and service accounts through an Enterprise management tool supported by Active Directory
Initiating proactive customer notifications
Adhering to service level standards for all customers
Develop and nurture successful long-term relationships with clients
Provide deployment support
Monitor the health and the processes of the systems
Manage tickets via ITSM
Work with Ops support team and development teams to resolve customer issues
Attention to detail and professional communication skills are a must

Minimum Requirements:

Windows Server and Linux experience
Strong experience with SQL to query and troubleshoot data issues
Strong written and verbal communication skills
Help Desk / IT Support experience
Bachelor's Degree
Security + certification (or other 8570 certification)
Active Top Secret Clearance

#MON

Requirements of position: Think analytically, effective verbal and written communication skills, make decisions, observe/remember details, interpret data, concentrate on tasks, adjust to change, handle stress/emotions. Regular attendance, maintain work schedule, attend meetings, meet deadlines, keyboard/type, handle confidential information, use math/calculations, stay organized, operate office equipment, may direct others. May be exposed to dust/dirt, humidity, and noise

Foxhole Technology is an Equal Opportunity Employer and makes hiring decisions without regard to race, color, religion, sex (including pregnancy, childbirth and sexual orientation), national origin, age, disability, genetic information, military/veteran status, or any other protected class.

Apply Now

Refine Your Search

tier iii analyst jobs in baltimore, md

TIER III Analyst

IT Support Technician I, II, and III (AV Support)

Programmer Analyst I and II (Database Administration)

Senior Software Engineer Top Secret/SCI w/Poly

Client Systems Analyst

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