Top 4 it support assistant Jobs in baltimore md

Information Technology Assistant
Loyola-Notre Dame Library —Baltimore, MD
- $42,000 - $44,000 a year
- Full-time
- Background check
- Computer science
- Management
- Paid parental leave
- Paid holidays
Quick Apply
Graduate Student Assistant for Information Technology (PT)
Loyola-Notre Dame Library —Baltimore, MD
- $21.73 an hour
- Part-time
- Background check
- Computer science
- Computer Science
Quick Apply
Technical Support Assistant (Temporary)
Anne Arundel Community College —Arnold, MD
- $17 an hour
- Temporary
- Windows
- High school diploma or GED
- University
Administrative Support Assistant - Harford Technical High School
Harford County Public Schools —Harford County, MD
- $26,971 - $42,252 a year
- Full-time
- High school
- Basic math
- Office
- Paid holidays
- Health insurance
3d

Discover related jobs

Based on your search for it support assistant jobs.

Commercial Food Service Repair Tech
Marra Forni —Elkridge, MD
Troubleshoot mechanical, electrical, and control system issues, guiding end users and field technicians through resolution steps. Ability to lift 30 lbs.
$25 - $32 an hour
Quick Apply
IT Support Specialist
Fishman Flooring Solutions —Baltimore, MD
Experience with or knowledge of scripting languages and operating systems, current equipment and technologies, enterprise backup and recovery procedures, system…
Quick Apply
3d

I want to receive the latest job alert for it support assistant in baltimore md

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it support assistant jobs near baltimore md

Technology Assistant jobs in Baltimore, MD

Assistant Teacher jobs in Harford County, MD

Information Technology jobs in Muskegon, Mi

Physician Assistant jobs in Guam, Gu

Medical Assistant jobs in Springfield, Or

Technology Assistant jobs in Palo Alto, Ca

Entry Level Technology jobs in Harrisburg, Pa

Technology Assistant jobs in San Francisco, Ca

Technology Assistant jobs in Remote

Technology Assistant jobs in Pennsylvania

Technical Support Associate jobs in San Francisco, Ca

It Technical Support jobs in Green Bay, Wi

Technical Support Associate jobs in Mission Viejo, Ca

Technical Support Associate jobs in Torrance, Ca

Technical Support Associate jobs in New York, Ny

Chat Support jobs in South Carolina

Client Service Associate jobs in Philadelphia, Pa

Special Education Teacher jobs in Chicago, Il

Assistant Teacher jobs in Boston, Ma

Assistant Teacher jobs in Jackson, Tn

Information Technology Assistant

Loyola-Notre Dame Library -
Baltimore, MD

Quick Apply

Job Details

Full-time
$42,000 - $44,000 a year

Benefits

Paid parental leave
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Parental leave
Employee assistance program
Vision insurance
Life insurance

Qualifications

Customer communication
Technical documentation
User training (technical support)
Instructor-led training (training delivery method)
Instructional materials development
Workshop facilitation
Professional development workshops
Teaching
Teaching technology use

Full Job Description

Description:

The Information Technology Assistant supports, maintains, and updates Loyola Notre Dame Library’s hardware and software, educational technologies, staff computing, and makerspace equipment. This role supports the ongoing maintenance of the Library’s Innovation Station makerspace, creates strong documentation for technical resources, and maintains an inventory of hardware.

The Information Technology Assistant supervises and trains a student Technology Help Desk team and actively participates in strategic technology initiatives.

Supervisory Responsibilities:

Supervises 2-4 student assistants

Position Responsibilities:

Provides general support and maintenance for all staff and library technology, and manages the unit’s Sysaid ticketing system/inventory;
Becomes an expert user on all makerspace equipment and leads others in the training and use of equipment;
Maintains makerspace equipment to ensure safe and reliable operation, repairs equipment issues promptly, and escalates issues to the Information Technology Specialist as needed;
Provides general support for makerspace technology, assisting users with project troubleshooting and best practices, responding to unit communications and escalating issues when needed;
Provides technology support for onsite events, including workshops, orientations and pop-up classes;
Manages a student help desk team of 2-4 student assistants;
Serves on Library and university committees as appointed.

Education and Experience:

Bachelor’s degree or;
Commensurate experience in computer science, makerspace technology, or information technology.

Requirements:

Familiarity with makerspace technologies, equipment, and software;
Ability to design, develop, and deliver effective training sessions, documentation, workshops, and instructional materials for diverse user groups;
Proven ability to take initiative and work independently and collaboratively;
Excellent problem-solving and analytical skills;
Strong interpersonal, writing, and communication skills, and the ability to work effectively with diverse groups of people;

About the Library:

The Loyola Notre Dame Library, located in northern Baltimore City, is a member of the University System of Maryland and Affiliated Institutions (USMAI) and serves Loyola University Maryland and Notre Dame of Maryland University. The library serves as an integral part of the campuses by providing information services and resources to support the academic programs and educational concerns of the two institutions. Loyola University Maryland, a member of the Association of Jesuit Colleges and Universities, is recognized for excellence in teaching and learning and Notre Dame of Maryland University is a leader in intellectual and professional excellence in tandem with service to others. The Library serves a total student population of 5,525 FTE that includes 4,406 FTE at Loyola and 1,119 FTE at Notre Dame.

Successful candidates will be subject to a pre-employment background check. Beyond meeting fully its legal obligations for non-discrimination, the Loyola Notre Dame Library is committed to building a diverse and inclusive community where members from all backgrounds can live, learn, and thrive. Candidates must be able to provide proof of eligibility to work in the United States. No visa sponsorship is offered.

The Loyola Notre Dame Library is an equal opportunity employer and does not discriminate on the basis of race, color, national and ethnic origin, religion, sex, sexual orientation, disability, or age.

What We Offer:

A collaborative and innovative environment. Learn more about LNDL’s strategic plan and mission, vision, and values.

Paid holidays throughout the year and a Holiday Winter break
TIAA retirement
Tuition remission at Loyola University Maryland
Medical, dental, and vision benefits
Flexible spending accounts
Employee assistance program
Paid parental leave
Long-term disability and life insurance

Application Procedures: Please apply at Loyola-Notre Dame Library Inc - Job Opportunities. Review of applications will begin immediately, and the position will remain open until filled. Please complete our application process by including a resume, cover letter, and a list of three professional or academic references.

Quick Apply

Refine Your Search

it support assistant jobs in baltimore md

Information Technology Assistant

Graduate Student Assistant for Information Technology (PT)

Technical Support Assistant (Temporary)

Administrative Support Assistant - Harford Technical High School

Discover related jobs

I want to receive the latest job alert for it support assistant in baltimore md

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected