Top 127 Quality assurance lead Jobs in Bangor, Me

Performance Manager - Bangor
FEDCAP-FAMILIES FORWARD —Bangor, ME
- From $60,000 a year
- Full-time
- Customer service
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
10d
Quality Control Technician - JSI
LSI Industries, Inc. —Bangor, ME
- $22 - $26 an hour
- Full-time
- Mid-level
- 3 years
- Ability to lift 50 pounds
Quick Apply
Site Quality Manager
GE Vernova —Bangor, ME
- $122,600 - $204,400 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Pass drug screening
- Paid parental leave
- Paid holidays
Performance Manager
The Fedcap Group —Bangor, ME
- From $60,000 a year
- Full-time
- Mid-level
- 3 years
- Master's degree
- Health insurance
- Dental insurance
10d
Dir- Quality BH/MC
Northern Light Health —Brewer, ME
- $43.46 - $67.15 an hour
- Full-time
- Hospital
- 3 years
- Master's degree
- Health insurance
Administrator in Training Program-Northern Region
First Atlantic Health Care —Bangor, ME
- $25 - $50 an hour
- Full-time
- Nursing
- 5 years
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Quality Control Supervisor
ITG Communications —Bangor, ME
- Full-time
- Background check
- Customer service
- Mid-level
Quick Apply
RN- Internal Travel
Northern Light Health —Ellsworth, ME
- PRN
- RN License
- Word processing
- Computer literacy
Behavioral Health Home Coor II
Northern Light Health —Bangor, ME
- Full-time
- Microsoft Word
- Psychiatry
- Addiction Medicine
Unit Secretary- Monitor Tech
Northern Light Health —Bangor, ME
- Part-time
- Word processing
- High school diploma or GED
- Ability to lift 50 pounds
House Manager/RN
Northern Light Health —Bangor, ME
- $39.51 - $61.04 an hour
- Weekends as needed
- Nursing
- Psychiatry
- Addiction Medicine
Registered Nurse I
Northern Light Health —Ellsworth, ME
- Weekends as needed
- Nursing
- Vital signs
- RN License
Provider Relations Liaison
Northern Light Health —Brewer, ME
- $61,734.40 - $94,744.00 a year
- Full-time
- Nursing
- RN License
- Word processing
Consumer Protection Inspector - Penobscot, Piscataquis Counties: Bangor/Brewer & Surrounding Area - 0610
State of Maine —Brewer, ME
- $49,275.20 - $69,139.20 a year
- Online Application
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Paid parental leave
- Paid holidays
10d
Counselor/ Recovery Coach - LADC
Northern Light Health —Bangor, ME
- Full-time
- Microsoft Word
- Addiction Medicine
- Computer literacy
Nurse Navigator- Oncology
Northern Light Health —Brewer, ME
- $35.92 - $55.13 an hour
- Full-time
- Nursing
- RN License
- Mid-level
4d
Registered Nurse I - Cardiac Intensive Care Unit
Northern Light Health —Bangor, ME
- Weekends as needed
- RN License
- Word processing
- BLS Certification
Registered Nurse II- Psych - Addiction Medicine Clinic
Northern Light Health —Bangor, ME
- Weekends as needed
- Acute care
- Nursing
- Psychiatry
Provider Enrollment Specialist III
Northern Light Health —Brewer, ME
- Full-time
- Word processing
- Computer literacy
- Writing skills
- Health insurance
Patient Access Associate - Behavioral Hlth Resource Ctr
Northern Light Health —Bangor, ME
- $19.50 - $28.09 an hour
- Weekends as needed
- Acute care
- Psychiatry
- Addiction Medicine
5d

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Performance Manager - Bangor

FEDCAP-FAMILIES FORWARD
Bangor, ME

Quick Apply

Job Details

Full-time
From $60,000 a year
10 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
Opportunities for advancement
Retirement plan

Qualifications

Teamwork
Team leadership
Social service program staff supervision
Zoom
Employee relationship building
Supervising experience
Bachelor's degree
Human Services
Business Administration
Stakeholder management

Full Job Description

What You’ll Do:

As Performance Manager with Fedcap Families, you will lead one of our Opportunity Centers supporting individuals receiving Temporary Assistance for Needy Families (TANF) through the ASPIRE program in partnership with the Maine Department of Health and Human Services. As the primary contact for referred families, you will provide individualized career services to help participants prepare for, secure, and sustain employment—laying the groundwork for long-term economic mobility.

We’re seeking a leader who combines strong operational skills with a genuine commitment to helping others. The ideal candidate understands the complex barriers families face—such as poverty and housing instability—and approaches problem-solving and team management with empathy, collaboration, and data-driven decision-making.

At Fedcap, we value innovation, accountability, and results. This role is key to driving measurable job placements and supporting participants in achieving greater stability, independence, and opportunity. If you’re passionate about leading with purpose and making a meaningful impact in your community, we’d love to hear from you.

Your Responsibilities Will Include:

· Manage daily operations and performance of one or two Opportunity Centers, leading a team of six to 20 staff to foster a high-energy, accountable, and growth-focused environment.

· Conduct weekly data-informed supervisions and regular performance reviews to drive continuous improvement and staff development.

· Collaborate with local leaders and program staff to develop solutions and lead initiatives for program growth and improvement.

· Represent Fedcap at external partnership and networking events, building community connections.

· Oversee quality assurance by auditing cases monthly to ensure compliance and readiness

· Serve as hiring manager for open positions, proactively address performance challenges, and support employee growth through coaching and feedback.

What We’re Looking For:

· Bachelor’s degree, in Social Work, Counselling, Psychology, Human Services, Public Administration, Business Administration, or a related field. Master’s degree preferred

· At least 3 years’ experience in career services, case management, workforce development, or social services—preferably serving low-income, TANF, or other public-benefit populations. Experience in related fields such as education, healthcare administration, retail or hospitality management, or human resources is also valued.

· At least 5 years’ experience supervising and leading teams to achieve performance outcomes, ideally in career services, case management, workforce development, or social services.

· Exceptional interpersonal and relationship-building skills grounded in empathy, cultural humility, and a belief in the capacity of people.

· Proven strong customer service mindset, with the ability to anticipate employer, funder, participant and team needs, respond quickly, and sustain trust-based relationships.

· Exceptional written and verbal communication skills, with the ability to convey value, manage stakeholder expectations, and influence without formal authority.

· Strong data literacy, including experience managing dashboards, KPIs, and performance reports to guide strategic decision-making.

· Excellent organizational and time management abilities, with skill in prioritizing and tracking multiple cases in a fast-paced, data-driven environment.

· Technologically proficient and adaptable, with experience documenting services and outcomes in electronic case management systems (ECM and CRM platforms) and strong proficiency in Microsoft Office Suite, Microsoft Teams, and collaboration tools such as Zoom and SharePoint.

Compensation & Benefits

· Minimum starting salary $60,000, depending on experience.

· Comprehensive benefits package including health, dental, vision, retirement, and generous paid time off.

· REAL opportunity for advancement supported by our ongoing professional development, training, and education!

Who We Are:

Our mission at Fedcap Families is to help Maine families achieve long-term economic well-being through access to employment, training and education, and community resources. Our program was designed to meet the existing and emerging needs of the people of Maine – both long-term Maine residents as well as New Mainers building a future in our beautiful state. Our services include case management, work readiness, vocational and employer-based training, job placement, and post placement support. We provide services statewide through 16 locations throughout Maine employing 185 talented, caring team members who are passionate about our work and committed to ensuring that every person served experiences the dignity that comes from being self-sufficient.

The Fedcap Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We are an EEO employer committed to diversity.

Job Type: Full-time

Pay: From $60,000.00 per year

Benefits:

Dental insurance
Health insurance
Paid time off
Retirement plan
Vision insurance

Education:

Bachelor's (Preferred)

Ability to Commute:

Bangor, ME 04401 (Required)

Work Location: In person

Quick Apply

Refine Your Search

quality assurance lead jobs in bangor, me

Performance Manager - Bangor

Quality Control Technician - JSI

Site Quality Manager

Performance Manager

Dir- Quality BH/MC

Administrator in Training Program-Northern Region

Quality Control Supervisor

RN- Internal Travel

Behavioral Health Home Coor II

Unit Secretary- Monitor Tech

House Manager/RN

Registered Nurse I

Provider Relations Liaison

Consumer Protection Inspector - Penobscot, Piscataquis Counties: Bangor/Brewer & Surrounding Area - 0610

Counselor/ Recovery Coach - LADC

Nurse Navigator- Oncology

Registered Nurse I - Cardiac Intensive Care Unit

Registered Nurse II- Psych - Addiction Medicine Clinic

Provider Enrollment Specialist III

Patient Access Associate - Behavioral Hlth Resource Ctr

I want to receive the latest job alert for quality assurance lead in bangor, me

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