Top 221 Customer support & client services Jobs in Batavia, Ny

Patient Services Specialist (FT)
Planned Parenthood CWNY —Batavia, NY
- $18.00 - $20.91 an hour
- Weekends as needed
- HIPAA
- High school diploma or GED
- Clinic
- Health savings account
- Paid holidays
Quick Apply
Care Coordinator for Children
OLV Human Services —Batavia, NY
- $22.14 - $28.00 an hour
- Full-time
- Experience working with individuals with developmental disabilities
- Nursing
- Addiction Medicine
- Paid holidays
- Disability insurance
Associate Client Manager
Gallagher —Batavia, NY
- $51,000 - $76,500 a year
- Mid-level
- High school diploma or GED
- Bachelor's degree
LPN (Licensed Practical Nurse) METHANDONE, DETOX, RESIDENTIAL and DEPT OF CORRECTIONS PROGRAMS
UConnectCare Behavioral Health Services, Inc. —Albion, NY
- From $27 an hour
- Part-time
- CPR Certification
- Nursing
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Merchandiser (Batavia-New Pay Rate!)
TRY-IT DISTRIBUTING CO INC —Lancaster, NY
- $19 an hour
- 18 years or older
- Clean driving record
- Customer service
Quick Apply
Estimator/General Manager - Auto Body Shop (2 years of experience)
Confidential —Rochester, NY
- $61,000 - $120,000 a year
- Full-time
- Google Workspace
- Customer service
- Writing skills
- Paid holidays
- Paid time off
Quick Apply
Vacation Travel Advisor
Rich Products Corporation —New York State
- $44,030 - $59,570 a year
- Sales
- Mid-level
- Quality control
- Health insurance
- Paid time off
Junior Project Manager - Electrical Testing and Preventative Maintenance
O'Connell Electric Company —Lancaster, NY
- $70,000 - $87,000 a year
- Microsoft Excel
- Computer literacy
- Mid-level
Quick Apply
Global Sales Director
StaffBuffalo —Batavia, NY
- $167,000 - $220,000 a year
- Full-time
- Engineering
- Office
- Continuous improvement
- Paid holidays
- Relocation assistance
Quick Apply
Retail Field & or Network Technicians
Mobile Technologies Inc. —Batavia, NY
- $20 - $25 an hour
- Part-time
- 18 years or older
- Mid-level
- Driver's License
Quick Apply
Merchandiser (Erie County-New Pay Rate!)
TRY-IT DISTRIBUTING CO INC —Lancaster, NY
- $19 an hour
- 18 years or older
- Clean driving record
- Customer service
Quick Apply
B2B Account Executive, Outside Sales
Wholesale Payments Inc. —New York State
- $80,000 - $150,000 a year
- Full-time
- Mid-level
- Driving
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
Accounting and Administrative Specialist
AP Professionals —Rochester, NY
- From $25 an hour
- Full-time
- Microsoft Outlook
- Research
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
2d
Usher/Ticket Taker - Darien Lake
Live Nation —Corfu, NY
- $16.00 - $17.50 an hour
- Part-time
- 18 years or older
- Experience working with individuals with disabilities
- Travel
- Adoption assistance
Warehouse Picker/Packer
Showcase Trends —Batavia, NY
- From $16 an hour
- Full-time
- Background check
- Heavy equipment operation
- Warehouse
- Paid time off
Quick Apply
BankOnBuffalo, ITM Agent
CNB Financial Corporation —Clarence, NY
- $19.50 - $29.65 an hour
- Full-time
- Background check
- Computer literacy
- Office
- Wellness program
- Paid holidays
Quick Apply
Customer Care Representative - Career Advancement Opportunities!!
Casella Waste Systems, Inc. —Rochester, NY
- $21 - $22 an hour
- Full-time
- Research
- Mid-level
- High school diploma or GED
- Opportunities for advancement
Quick Apply
Teller
Tompkins Community Bank —Medina, NY
- $18.25 - $23.00 an hour
- Part-time
- High school diploma or GED
- Communication skills
- Entry level
- Free parking
- Profit sharing
4d
Temporary Logistics Clerk
Graham Manufacturing —Batavia, NY
- $18 - $24 an hour
- Temporary
- Inventory management
- Writing skills
- Basic math
Quick Apply
Sales & Service Associate
Five Star Bank —Le Roy, NY
- $17 - $23 an hour
- Rotating shift
- Mid-level
- Office
- High school diploma or GED
- Paid holidays
- Disability insurance

I want to receive the latest job alert for customer support & client services in batavia, ny

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer support & client services jobs near batavia, ny

Patient Services Specialist (FT)

Planned Parenthood CWNY -
Batavia, NY

Quick Apply

Job Details

Full-time
$18.00 - $20.91 an hour

Benefits

Health savings account
Paid holidays
Health insurance
Dental insurance
Flexible spending account
Paid time off
Vision insurance
401(k) matching

Qualifications

Customer communication
Productivity software
Clinical confidentiality policies

Full Job Description

Description: Patient Services SpecialistBatavia, NY

Planned Parenthood of Central and Western New York (PPCWNY) protects and provides health care and education that empowers individuals and families. With respect. Without judgment. No matter what.

In support of PPCWNY’s mission, the Patient Services Specialist is responsible for greeting patients, verifying patient demographic information, checking patients in/out of EHR system, verifying insurance, and screening applicants for presumptive eligibility, Medicaid for Pregnant Women, and the Family Planning Benefit Program.

Essential Functions

Greets patients, visitors, and colleagues in a friendly, courteous, and professional manner
Operates telephones efficiently by promptly answering the telephone, screening telephone calls and referring appropriately, and recording and delivering telephone messages as necessary
Addresses patient concerns in a prompt, courteous, confidential, and caring manner
Maintains a clean and organized work area, ensuring patient confidentiality according to HIPAA compliance regulations
Schedules, confirms and reschedules patient appointments as needed in a timely, efficient manner
Verifies and/or creates patient demographic and insurance information in the Electronic Practice Management System (EPM) to assure timely and accurate billing
Verifies and/or generates required consents in EPM such as but limited to: Request for Medical Services and the Payment Arrangement – Insurance form
Verifies insurance eligibility and coverage prior to services being rendered
Requests photo identification and insurance information from patients in accordance with our policy
Interfaces with EPIC to check in and register patients
Assesses patients for their placement on a Discount Fee Schedule
Requests income information from patients by completing the appropriate documentation
Assesses eligibility and screens patients for grants and other payment sources such as but not limited to: Medicaid Presumptive Eligibility for Pregnant Women and the Family Planning Benefit Program
Assists patients with completion of insurance forms as necessary; assists in obtaining necessary program eligibility documentation, if necessary
Collects payment and informs client of any outstanding financial responsibility
Verifies checks, credit cards, and debit cards, as outlined in procedures; provides patient with a receipt
Provides emergency contraceptives and birth control to patients/people who walk in for supply sales in accordance to company policy and procedure
Reviews charges for completeness and accuracy; enters client visit record (CVR) data into EPM
Follows appropriate Cash Handling procedures
Faxes and/or scans medical records requests and paperwork, as directed

Other Accountability Activities

Provides excellent customer service to all patients and visitors with the intent of exceeding expectations
Travels to other sites as needed to fill in when a Patient Service Specialist is absent, as directed by the Health Center Manager
Participates in and adheres to agency’s Compliance, Quality, and Risk Management program
Attends and participates in staff meetings; may assist with training of new staff or attending training workshops, as requested
Participates in affiliate initiatives
Accepts individual and joint responsibility for, participates in, and works to achieve productivity, customer service, and capacity goals as set by PPCWNY
Performs other duties as assigned
Shows respect to all internal and external customers for differences in backgrounds, lifestyles, viewpoints, and needs.

Requirements:

Qualifications

Applicants must possess the following qualifications (or equivalent combination of education and experience):

Education

High School Diploma or GED preferred

Experience

1-3 years of experience in healthcare and/or medical billing preferred
Experience in customer service desirable

Knowledge, Skills, & Abilities

Must be able to handle client information discreetly
Must be organized, able to prioritize tasks and handle multiple projects
Must have excellent customer service and communication skills and be comfortable with multi-tasking
Proficiency in MS Office (Word, Excel, Email) is required with ability to work between multiple computer screens
Ability to work independently
Must have excellent communication skills (verbal and written), be able to work a flexible schedule with ability to travel to multiple sites when needed
Must be able to work a flexible schedule, and travel to health centers across the agency as needed.
Planned Parenthood seeks candidates who are proficient in two or more languages

Working Conditions

Standard health center environment
May experience visual fatigue working at computer with potential extended periods of sitting
Well-lit/ventilated

Physical Requirements

Possess sufficient mobility to perform the Essential Functions listed in this Job Description with or without an accommodation
Ability to travel to all agency locations as assigned

Work Schedule

This position is full-time (40 hours/week). Schedule is Monday-Friday with evenings and weekends.

Benefits & Compensation

At PPCWNY, we are committed to equitable compensation practices and transparency. In alignment with these efforts, the pay for this position ranges from $18.00 to $20.91/hour. Actual compensation will be determined by experience and other factors permitted by law. In addition to competitive compensation, PPCWNY offers an extensive benefits package with generous Paid Time Off, 10 paid holidays, affordable medical, dental, and vision options, Health Savings Account or Flexible Spending Account, 401(k) with match, and much more!

Planned Parenthood of Central and Western New York is an equal opportunity employer.

Quick Apply

Refine Your Search

customer support & client services jobs in batavia, ny

Patient Services Specialist (FT)

Care Coordinator for Children

Associate Client Manager

LPN (Licensed Practical Nurse) METHANDONE, DETOX, RESIDENTIAL and DEPT OF CORRECTIONS PROGRAMS

Merchandiser (Batavia-New Pay Rate!)

Estimator/General Manager - Auto Body Shop (2 years of experience)

Vacation Travel Advisor

Junior Project Manager - Electrical Testing and Preventative Maintenance

Global Sales Director

Retail Field & or Network Technicians

Merchandiser (Erie County-New Pay Rate!)

B2B Account Executive, Outside Sales

Accounting and Administrative Specialist

Usher/Ticket Taker - Darien Lake

Warehouse Picker/Packer

BankOnBuffalo, ITM Agent

Customer Care Representative - Career Advancement Opportunities!!

Teller

Temporary Logistics Clerk

Sales & Service Associate

I want to receive the latest job alert for customer support & client services in batavia, ny

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected