Top 48 Amazon Jobs in Batavia Il

Delivery Station Customer Service Associate, DSL
Amazon.com Services LLC —Melrose Park, IL
- $18 - $25 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Merchandising
- Employee assistance program
- 401(k) matching
10d
Local Class A CDL Driver | NEW Trucks | Drop and Hook | PTO + OT + Medical Insurance + 401K
LVI Logistics LLC (Amazon Freight Partner) —Romeoville, IL
- $65,000 - $105,000 a year
- Part-time
- Background check
- No touch freight
- DOT physical examination
- Paid training
- Relocation assistance
Quick Apply
Regional CDL Class A Driver - 2024 New Trucks
Amazon Freight Partner —Naperville, IL
- $75,000 a year
- Full-time
- Background check
- Dedicated
- DOT physical examination
- Dental insurance
- 401(k)
10d
Regional CDL A Clean Trucks New APUs - Wolverine Logistics LLC
Amazon Freight Partner —Romeoville, IL
- $58,000 a year
- Full-time
- DOT physical examination
- Pass drug screening
- English
- Disability insurance
- Health insurance
10d
Regional CDL A Driver - Geneva Dedicated Services LLC
Amazon Freight Partner —Naperville, IL
- $26 - $28 an hour
- Overtime
- Background check
- Dedicated
- No touch freight
- Disability insurance
- Health insurance
10d
Local CDL Class A Driver - Geneva Dedicated Services LLC
Amazon Freight Partner —Bolingbrook, IL
- $24 - $26 an hour
- Weekends as needed
- Dedicated
- Clean driving record
- No touch freight
- 401(k)
- Paid time off
14d
CDL Class A Driver - Fidelis Trucking Corp
Amazon Freight Partner —Romeoville, IL
- $1,000 - $2,000 a week
- Weekends as needed
- Background check
- No touch freight
- DOT physical examination
- Health insurance
- Paid time off
Local CDL Class A Driver - Hyena LLC
Amazon Freight Partner —Romeoville, IL
- $25 - $39 an hour
- Overtime
- Background check
- Dedicated
- No touch freight
- Dental insurance
- 401(k)
14d
Regional CDL Class A Driver - 2024 New Trucks
Amazon Freight Partner —Romeoville, IL
- $75,000 a year
- Full-time
- Background check
- Dedicated
- DOT physical examination
- Dental insurance
- 401(k)
10d
Regional CDL Class A Driver - 2024 New Trucks
Amazon Freight Partner —Joliet, IL
- $75,000 a year
- Full-time
- Background check
- Dedicated
- DOT physical examination
- Dental insurance
- 401(k)
10d
Regional CDL A Driver - Geneva Dedicated Services LLC
Amazon Freight Partner —Downers Grove, IL
- $26 - $28 an hour
- Overtime
- Background check
- Dedicated
- No touch freight
- Disability insurance
- Health insurance
10d
Area Manager II
Amazon.com Services LLC —Aurora, IL
- $70,000 - $90,900 a year
- Weekends as needed
- Customer service
- Military
- Engineering
- AD&D insurance
- Health insurance
10d
Operations Manager
Amazon.com Services LLC —Arlington Heights, IL
- $91,000 - $136,500 a year
- Weekends as needed
- Mid-level
- Ability to climb stairs
- Bachelor's degree
- AD&D insurance
- Health insurance
13d
Sr. Operations Manager
Amazon.com Services LLC —Crest Hill, IL
- $135,000 - $182,700 a year
- Weekends as needed
- Construction site
- Mentoring
- Recruiting
- AD&D insurance
- Health insurance
Site Leader, NAGFC
Amazon.com Services LLC —Wood Dale, IL
- $135,000 - $182,700 a year
- Full-time
- Mid-level
- Mentoring
- Recruiting
- AD&D insurance
- Health insurance
Retail Lead Associate (Reduced-Time), Customer Experience Operations
Amazon.com Services LLC - A57 —Willowbrook, IL
- From $19.50 an hour
- Part-time
- 18 years or older
- Mid-level
- Ability to climb stairs
- Employee assistance program
- 401(k) matching
EHS Specialist
Amazon.com Services LLC —Romeoville, IL
- $27 - $33 an hour
- Weekends as needed
- Microsoft Word
- CPR Certification
- Microsoft Excel
- AD&D insurance
- Health insurance
1d
Transportation Operations Manager
Amazon.com Services LLC —Huntley, IL
- $91,000 - $136,500 a year
- Weekends as needed
- Up to 50% travel
- Customer service
- Military
- AD&D insurance
- Health insurance
Transportation Area Manager
Amazon.com Services LLC —Huntley, IL
- $70,000 - $90,900 a year
- Weekends as needed
- Customer service
- Engineering
- Mid-level
- AD&D insurance
- Health insurance
Multi-Site Leader, AGL NAGFC
Amazon.com Services LLC —Wood Dale, IL
- $135,000 - $182,700 a year
- Weekends as needed
- Up to 50% travel
- Ability to walk for extended periods
- Analysis skills
- AD&D insurance
- Health insurance

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Delivery Station Customer Service Associate, DSL

Amazon.com Services LLC -
Melrose Park, IL

Apply Now

Job Details

Full-time
$18 - $25 an hour
10 days ago

Benefits

Employee assistance program
401(k) matching

Qualifications

Microsoft Excel
Microsoft Outlook
High school diploma or GED

Full Job Description

DESCRIPTION

At Amazon, our mission is to be Earth’s most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and
providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customer
orders. We’re making history and the good news is that we’ve only just begun. At Amazon you get to Work with smart, passionate people who are
building new products and services every day on behalf of our customers.
As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on support
to ensure our customers receive their packages on time, as promised. The role will also help connect customers with experts who can provide them
the most accurate and up-to-date information about their packages. The work is beyond fulfilling and delivering customer orders; it’s making sure we
put smiles on customer’s faces.

Key job responsibilities
As a Delivery Station Customer Service Associate, you will be responsible for:

Communicating with customers directly in-person, in addition to communicating via phone and email
Empathizing with and prioritizing customer needs
Upholding company values and respecting every customer
Resolving issues and setting appropriate expectations with customers
Clearly understanding and responding appropriately to the issues that customers present
Consistently composing grammatically correct, concise, and accurate written responses to customer issues
Approaching problems logically and with good judgment to ensure the appropriate customer outcome
Making quick and effective decisions on behalf of the customer
Working a flexible Full-Time (40+ hours per week) schedule

Performing the following tasks, with or without reasonable accommodation

Carry, lift, push and pull up to 49 pounds
Frequently push, pull, squat, bend and reach
Stand and walk during shifts lasting up to 12 hours
Work in an environment where the noise level varies and can be loud (hearing protection will be provided)
Work in an environment where the temperature may vary due to outside weather conditions and is not controlled

A day in the life
You’ll be based at one of our last-mile delivery warehouses, where Amazon’s leading logistics system operates. As orders are dispatched and
delivered, you’ll be in contact with our warehouse, associates, delivery partners and customers when they need guidance. Where a customer needs
to reschedule a delivery, you’ll be informing our delivery partners. Where you notice a delivery issue, you’ll get to work resolving it straight away, so
that our customers get a great experience every time without having to contact Amazon.
Operating at the heart of Amazon’s logistics, you’ll develop logistical and customer expertise that sets Amazon apart. You’ll connect with our
customers every day, using your in-depth understanding of our supply chain and local knowledge of delivery connections and warehouses

About the team
Our mission is to be Earth’s most customer-centric company, and few departments have as direct an impact on that mission as our Customer Service
team. We're an inclusive team who empower and look after our people, so they have the time and energy to focus on our customers’ happiness. Our
goal is to reduce customer effort every way we can, helping them get the best results quickly and efficiently. We support our self-service channels to
offer expert insights into our customers’ most complex issues.
Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention. The CS team
is always looking for ways to make Amazon’s customer service even better, and we need excellent people to make that happen.

BASIC QUALIFICATIONS

High school or equivalent
Experience in Customer Service
Experience working with computers and Microsoft Office (including Outlook, Word, and Excel)
Experience prioritizing and managing time effectively in dynamic environments
Familiarity with multiple web browsers, data base searching and instant messenger tools

PREFERRED QUALIFICATIONS

Bachelor's degree or equivalent
Experience in understanding performance metrics and developing them to measure progress against key performance indicators
Proficiency in verbal and written communication skills
Experience working on a merchandising/brand ambassador team for a nationally recognized consumer brand

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.

USA, IL, Melrose Park - 18.00 - 25.00 USD hourly

Apply Now

Refine Your Search

amazon jobs in batavia il

Delivery Station Customer Service Associate, DSL

Local Class A CDL Driver | NEW Trucks | Drop and Hook | PTO + OT + Medical Insurance + 401K

Regional CDL Class A Driver - 2024 New Trucks

Regional CDL A Clean Trucks New APUs - Wolverine Logistics LLC

Regional CDL A Driver - Geneva Dedicated Services LLC

Local CDL Class A Driver - Geneva Dedicated Services LLC

CDL Class A Driver - Fidelis Trucking Corp

Local CDL Class A Driver - Hyena LLC

Regional CDL Class A Driver - 2024 New Trucks

Regional CDL Class A Driver - 2024 New Trucks

Regional CDL A Driver - Geneva Dedicated Services LLC

Area Manager II

Operations Manager

Sr. Operations Manager

Site Leader, NAGFC

Retail Lead Associate (Reduced-Time), Customer Experience Operations

EHS Specialist

Transportation Operations Manager

Transportation Area Manager

Multi-Site Leader, AGL NAGFC

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