Top 29 it helpdesk technician Jobs in beaverton or

IT Helpdesk Technician
Touchmark —Beaverton, OR
- Full-time
- Microsoft Outlook
- HIPAA
- Windows
Quick Apply
Desktop Support Technician
Elevate Technology Group —Beaverton, OR
- $38,000 - $53,000 a year
- Weekends as needed
- Background check
- Office
- Windows
- Health insurance
- Dental insurance
Quick Apply
10d
IT Support Tech 1
Omega Morgan —Hillsboro, OR
- $50,000 - $60,000 a year
- Microsoft Outlook
- Windows
- SharePoint
- Paid holidays
- Disability insurance
Quick Apply
5d
Help Desk Technician
KELLEY CREATE —Tigard, OR
- $22 - $28 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Profit sharing
- Paid training
Quick Apply
Desktop Support Technician
NTT Ltd —Portland, OR
- $26 - $28 an hour
- Temporary
- Mid-level
- Microsoft Office
- 3 years
- Health savings account
- AD&D insurance
Desktop Support Engineer (Dispatch /Part-Time) Portland, -Oregon
Axiom Technologies —Portland, OR
- Part-time
- Hybrid work
- Mid-level
- Windows
- 3 years
5d
IT Technician I - On site
Precinmac —Tualatin, OR
- $25 - $32 an hour
- Full-time
- ERP systems
- Office
- Ability to lift 50 pounds
- Disability insurance
- Health insurance
3d
On-Site Tier II Helpdesk Technician
Pacific Office Automation —Beaverton, OR
- On call
- Mid-level
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
2d
On-Site Tier I Helpdesk Technician
Pacific Office Automation —Beaverton, OR
- Full-time
- Experience equivalent to degree accepted
- In-person
- 1 year
- Health insurance
- Dental insurance
Quick Apply
2d
Core Systems Tech
OnPoint Community Credit Union —Portland, OR
- Overtime
- Mid-level
- Windows
- High school diploma or GED
System Administrator 2
Convergence Networks —Milwaukie, OR
- $80,000 - $90,000 a year
- Weekends as needed
- Writing skills
- English
- Mid-level
- Health insurance
- Dental insurance
Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Beaverton, OR
- $18 - $25 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Profit sharing
- Opportunities for advancement
Quick Apply
IT Help Desk Technician (MSP Engineer) - Canby, OR
Harlin IT Services —Canby, OR
- $63,000 - $75,000 a year
- Full-time
- Software troubleshooting
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
2d

Other jobs to consider

Find your next job by exploring related positions.

I.T. SYSTEMS & SECURITY ADMINISTRATOR
California Hydronics Corp —Vancouver, WA
Okta certification and SAML integration experience. Maintain and order company cell phones (Verizon). This role combines hands-on technical work with end-user…
$85,000 - $90,000 a year
IT Helpdesk Technician
Touchmark —Beaverton, OR
Have 1–3 years of experience in technical support, help desk, or customer-facing IT roles; entry-level candidates with strong hands-on technical aptitude,…
Quick Apply

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Desktop Support Technician
UNION SUPPLY GROUP INC —Groveport, OH
Provide support to users relating to both hardware and software problems on their PC’s, laptops, printers, IoT equipment, office phones, and cell phones.
$65,000 - $75,000 a year
Quick Apply
IT Field Support Technician
LifeStance Health —Hilliard, OH
1–3 years of experience in a technical support or help desk role. LifeStance Health complies with federal and state disability laws and makes reasonable…
$25 - $28 an hour
Quick Apply
8d

Show more jobs in cities nearby

I want to receive the latest job alert for it helpdesk technician in beaverton or

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it helpdesk technician jobs near beaverton or

IT Helpdesk Technician

Touchmark -
Beaverton, OR

Quick Apply

Job Details

Full-time

Qualifications

Customer follow-ups
ITIL Foundation
Endpoint Security
Cloud identity and access management (IAM)
Knowledge management
ITIL Certification
Email customer support
Microsoft Outlook
Smartphone (troubleshooting support)
IT user and group management
Wireless networking
Phone communication
Enterprise software
Laptop (troubleshooting support)
HIPAA
Windows
Incident Escalation
Printer (troubleshooting support)
User training (technical support)
Wi-Fi protocol
Training employees on security practices
Internal employee customer service
Email configuration (technical support)
Cloud service support
Productivity software support
Desktop (troubleshooting support)
Remote access software
Azure AD
Networking equipment (troubleshooting support)
Collaborative technology platforms

Full Job Description

Touchmark is seeking an IT Helpdesk Technician to provide Tier 1 technical support across a hybrid Microsoft 365 and enterprise network environment supporting both Central Office and community campus operations. This role serves as the first point of contact for employees needing technical assistance and plays a critical role in delivering responsive, professional, and solutions-focused IT support across multiple locations.
What You Will Do

Provide Tier 1 technical support for desktops, laptops, printers, mobile devices, Microsoft 365 applications, and basic network connectivity issues; troubleshoot hardware, software, and user access concerns both onsite and remotely
Support Microsoft 365 services including Outlook, Teams, SharePoint Online, OneDrive, and Office applications; assist with password resets, MFA enrollment, account unlocks, mailbox access, and collaboration tools within Microsoft Entra ID and Active Directory environments
Respond to support requests received through phone, email, Teams, walk-up, and ticketing systems; accurately log, categorize, prioritize, and document tickets while adhering to established service level expectations
Troubleshoot basic networking and connectivity issues including Wi-Fi, VPN access, DNS/DHCP client-side troubleshooting, printer connectivity, and peripheral support; escalate complex infrastructure issues to Tier 2 teams with detailed documentation
Assist with workstation setup, device deployment, asset inventory tracking, and user onboarding/offboarding support; help maintain endpoint standards and security practices across the organization
Promote strong customer service through professional communication, timely follow-up, and user-focused problem resolution; assist with user training, knowledge base documentation, and security awareness guidance

The Ideal Candidate Will

Have 1–3 years of experience in technical support, help desk, or customer-facing IT roles; entry-level candidates with strong hands-on technical aptitude, certifications, or relevant coursework are encouraged to apply
Demonstrate strong troubleshooting skills across Windows 10/11 environments, Microsoft 365 applications, printers, mobile devices, and endpoint hardware
Be comfortable supporting users in both onsite and remote environments using tools such as ScreenConnect, Quick Assist, or equivalent remote support platforms
Understand foundational networking concepts including TCP/IP, DNS, DHCP, Wi-Fi connectivity, and VPN troubleshooting; recognize when to escalate more advanced networking or infrastructure issues
Have working knowledge of Microsoft Entra ID and Active Directory including password resets, MFA enrollment, account lookups, and basic user account administration
Demonstrate strong customer service and communication skills; remain calm, professional, and patient while assisting users of varying technical ability
Be highly organized with strong documentation habits; maintain accurate ticket updates, resolution notes, and escalation details within the ITSM platform
Understand the importance of cybersecurity and HIPAA awareness in a healthcare and senior living environment; assist users with MFA, phishing awareness, and secure IT practices
Bring a proactive, team-oriented mindset with a willingness to learn and grow within IT operations and infrastructure support

Preferred Qualifications

CompTIA A+ certification strongly preferred; Microsoft 365 Fundamentals (MS-900), ITIL Foundation, or similar certifications are a plus
Experience with Microsoft Intune, endpoint management, or basic scripting/PowerShell exposure preferred
Experience supporting users in healthcare, senior living, or multi-site environments is beneficial

Quick Apply

Refine Your Search

it helpdesk technician jobs in beaverton or

IT Helpdesk Technician

Desktop Support Technician

IT Support Tech 1

Help Desk Technician

Desktop Support Technician

Desktop Support Engineer (Dispatch /Part-Time) Portland, -Oregon

IT Technician I - On site

On-Site Tier II Helpdesk Technician

On-Site Tier I Helpdesk Technician

Core Systems Tech

System Administrator 2

Now Hiring IT and Telecom Field Technicians

IT Help Desk Technician (MSP Engineer) - Canby, OR

Other jobs to consider

Explore jobs in cities nearby

I want to receive the latest job alert for it helpdesk technician in beaverton or

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected