Top 4 Front desk agent Jobs in Bedford Pa

Front Desk Agent
Omni Hotels & Resorts —Bedford, PA
- Seasonal
- Math
- Ability to stand for extended periods
- Entry level
Quick Apply
6d
Front Desk Associate
Fairfield Inn & Suites by Marriott, Bedford PA —Bedford, PA
- $13 - $15 an hour
- 8 hour shift
- Hotel
- US work authorization
- In-person
- Employee discount
Quick Apply
1d
Night Auditor
Omni Hotels & Resorts —Bedford, PA
- Overnight shift
- Writing skills
- English
- Mid-level
Quick Apply
9d
Dental Front Office Coordinator
Chesnut Hills Dental —Johnstown, PA
- Full-time
- Dental office
- Current TB test
- HIPAA
- Paid holidays
- Health insurance
Quick Apply
9d

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Front Desk Associate
Fairfield Inn & Suites by Marriott, Bedford PA —Bedford, PA
Duties include making reservations, checking guests in and out, answering telephone, must be able to solve guests problems, answer questions about the…
$13 - $15 an hour
Quick Apply
1d
Administrative Assistant, Associate
UPMC —Altoona, PA
Answers, screens, and routes incoming calls and messages. Performs routine clerical functions, such as copying, sorting, filing, and typing.
$18.79 - $28.03 an hour

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The receptionist is responsible for greeting clients, answering questions, assisting with administrative needs, and supporting efficient clinic workflow.
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front desk agent jobs near bedford pa

Front Desk Agent

Omni Hotels & Resorts -
Bedford, PA

Quick Apply

Job Details

Seasonal
6 days ago

Qualifications

Customer communication

Full Job Description

Omni Bedford Springs Resort & Spa

Join a team where hospitality isn’t just what we do; it’s who we are. At Omni Bedford Springs Resort & Spa, we believe our associates are the heart of our success. Here, you’ll find more than just a job. You’ll discover opportunities to learn, grow, and build a lasting career with a company that values your passion and potential. As part of the Omni family, you'll enjoy comprehensive training, mentorship and pathways for advancement, all within the inspiring setting of our historic, award-winning resort.
Whether you're beginning your hospitality journey or continuing to build your expertise, Omni Bedford Springs Resort & Spa offers a workplace where you're emplowered to make a difference, and your growth is celebrated. If you're a friendly, motivated individual who takes pride in creating memorable experiences, we invite you to explore a future with us. At Omni, your career can be as remarkable as our grand historic resort itself.

Overview:
This team member will be responsible for providing a five-star welcome and departure experience to each guest, as well as, serving as ambassadors throughout the guest’s stay. Front Desk Agents make the first impression upon our guests by extending a warm welcome, providing information about the resort and local area, and offering our full range of upscale resort amenities and services to them. Front Desk Agents are also responsible for settling guest accounts upon check-out, resolving guest issues and completing special requests. They work closely with all hotel departments especially our Concierge, Bell-Door and Ideal Services teams.

Responsibilities:
Process guest check-ins and check-outs according to Omni’s Moments of Service and Standard Operating Procedures.

Empathetically listen to guest inquiries and provide appropriate responses.

Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.).

Block rooms in the computer and follow through on designated requirements.

Pre-register designated guests and prepare key packets.

Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery).

Maintain confidentiality of all guests and hotel information.

Employ attention to detail in order to ensure security of guest room access.

Understand and execute all Omni accounting standards ensuring accurate settlement of folios, routing of charges and adjustments.

Maintain guest history files on all guests.

Accommodate room changes expediently.

Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction.

Issue safe deposit boxes to guests and ensure security of key.

Monitor, send and distribute guest faxes.

Generate, print and distribute daily and weekly reports.

Resolve discrepancies on the room status report with Housekeeping.

Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions.

Qualifications:
Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone.

Ability to accurately and efficiently input information into computer systems.

Ability to work cohesively with co-workers both within and outside of your department.

Ability to compute accurate mathematical calculations.

Ability to think clearly, quickly and make concise decisions.

Ability to prioritize, organize and follow up.

Ability to work well under pressure, dealing with many arrivals and departures within a short period of time.

Ability to stand for entire shift.

Previous customer service experience.

Previous hotel front desk experience is strongly preferred.

Previous cashiering experience is preferred.

Fluency in a foreign language is preferred.

Previous guest relations training is preferred.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
EEOC is the Law Poster.
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: [email protected].

Quick Apply

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front desk agent jobs in bedford pa

Front Desk Agent

Front Desk Associate

Night Auditor

Dental Front Office Coordinator

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