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Escrow Assistant

Texas National Title, Inc. -
Cedar Park, TX

Quick Apply

Job Details

Full-time
$18.31 - $22.65 an hour

Benefits

Employee stock purchase plan
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Paid sick time

Qualifications

Customer communication
Research

Full Job Description

Who We Are

We are Texas National Title, Inc., a Mother Lode Holding Company. We are a family! We like to throw a big party. We like to laugh out loud and have loads of fun. We encourage growth within our company. We are proud of the fact that our employees & leaders are passionate about taking care of their customers and in supporting each other. We take care of our people. We don’t just tell our folks how much we appreciate them, we show them. Each and every day.

What We Do

Typically found in a branch/office setting where the assistant is providing support to Escrow department by assisting with customer service and administrative duties related to escrow closings. May provide general support for a team, or partner with an escrow officer. Primarily focused on residential transactions.

If the role is primarily supporting commercial transactions, please refer to the Commercial Escrow Assistant job family.

If the role exists in a centralized processing unit or department designed to support multiple offices/and or locations and is focused on high-volume paperwork processing, please refer to the Escrow Support Processor Job family.

Job Level Summary:

Intermediate levels require a solid understanding of functional tasks
Assistance may be required from more experienced team members will vary depending on task complexity
Work may be reviewed for new or more complex tasks
Provide a wide range of support within a functional area
Follow functional area’s processes and procedures in daily activities, troubleshoot as needed and recommend suggestions for continuous improvements to overall operations

Essential Functions

Performs a wide range of administrative duties to gather information and assist in the escrow process
Duties may include: Opening orders, inputting closing statement information, preparing documents for closing and handling the complete disbursement and follow up of all escrow transactions
Communicates requirements and other information to clients
Interprets various agreements as they relate to closing and prepare all documents required for transactions

Job Complexities

Works on problems of moderately complex scope where action requires a review of a variety of factors
Researches and obtains information for a wide range of complex data
Exercises judgment within defined procedures and practices to determine appropriate action
Follows department processes and procedures and may make recommendation to these processes

Supervision Received or Extended

No responsibility for the supervision of others.

Impact

Works under general supervision, acting on own initiative
Uses expertise of more experienced level team members and leverages additional resources to confirm solutions

Knowledge and Skills/Technology Used

Customer service skills
Problem solving skills
Strong organizational skills
Knowledge of MS Office suite
Excellent verbal/written communication skills
Able to maintain professionalism and a positive service attitude at all times
Strong detail orientation
Knowledge of company and/or client operating systems

Typical Education

High School diploma or equivalent

Typical Range of Experience

2+ years experience in an escrow related experience

License or Certification

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal work hours and/or responsibilities from time to time, as needed.

$18.31 - $22.65

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

What We Offer

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

Quick Apply

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