Top 9 Client service coordinator Jobs in Belgrade, Mt

Donor Services Coordinator I
Xtant Medical Holdings Inc —Belgrade, MT
- $24 an hour
- Overtime
- Microsoft Outlook
- HIPAA
- Office
1d
Coordinator - Sales / Client Retention
Signal of Montana —Bozeman, MT
- $75,000 - $150,000 a year
- Choose your own hours
- Background check
- Pass drug screening
- Mid-level
- Travel reimbursement
Quick Apply
Academic Services Coordinator
Montana State University —Bozeman, MT
- $22.99 an hour
- Microsoft Word
- School experience
- Microsoft Excel
13d
Student Services Coordinator - ILEAD
Montana State University —Bozeman, MT
- $21.99 an hour
- School experience
- Customer service
- Writing skills
12d

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Donor Services Coordinator I

Xtant Medical Holdings Inc
Belgrade, MT

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Job Details

Full-time
$24 an hour
1 day ago

Qualifications

Computer operation
Microsoft Outlook
Moving
Employee relationship building
Data interpretation

Full Job Description

Classification: Full Time – Non-Exempt

Reports to: Donor Services Manager

A. Job Summary

This position is responsible for ensuring unprocessed human tissue received at Xtant Medical is received, cultured, stored, and tracked until it is approved for transplant, non-clinical use, or disposal.

This position reports to the Donor Services Manager. This position may provide additional support to supervisors or other departments as requested.

The work week for this position is Monday through Friday, 8:00am to 5:00pm with rotational on-call responsibilities. On-call responsibilities are shared with other team members and will require time outside of scheduled work hours, weekends, and holidays. This person does not supervise others and will support the activities of the department. This position interacts closely with Xtant Medical’s Medical Directors, CLIA Lab, and processing personnel and may interact with other departments and employees as required.

B. Supervisory Responsibilities

This position does not supervise others

C.Duties and Responsibilities

Develop and maintain an understanding of relevant industry standards and regulations including but not limited to 21 CFR 820, 21 CFR 1271, AATB, MDSAP (per jurisdictional requirements), and ISO 13485, ensuring compliance with these requirements across the organization.
Actively contribute to the fulfillment of Xtant Medical’s mission, values and quality policy
Maintain a safe, clean work environment and ensure proper disposal of hazardous and non-hazardous waste according to OSHA guidelines and Xtant Medical standard operating procedures (SOPs)
Develop and maintain an understanding of Xtant Medical products
Understand the interaction of departmental activities with the Quality System and their impact on the production of medical devices and human cells, tissues, and cellular and tissue-based products (HCT/Ps)
Adhere to Xtant Medical SOPs, Good Documentation Practices (GDP), and safety protocols
Receive, inspect, and store unprocessed quarantined tissue when it arrives at Xtant Medical. This may include arranging pickup or delivery with a courier after hours, on weekends and on holidays
Transfer tissue throughout the Xtant Medical campus as needed and perform required documentation of the transfer
Ship unprocessed tissue to partners when necessary and update the Donor Database and Donor Chart as applicable
Receive, inspect, and store procurement blood/serum/plasma samples and cultures from unprocessed donors. Samples will be stored, archived, and forwarded to the Xtant Medical CLIA Lab or shipped to outside agencies for testing as applicable
Perform and document required weekly cleaning and cleaning of surfaces before and after donor tissue and sample inspection
Ensure all unprocessed tissue deemed unacceptable is quarantined in such a manner that segregates it from unprocessed tissue whose status is undetermined or is released and available to be sent to processing
Discard all unprocessed tissue deemed unacceptable in the appropriate biohazard container and complete all required documentation
Perform aseptic culture sampling of donor tissue when necessary. Inspect all supplies and equipment prior to handling, aseptically set up a work area, equipment, and supplies for use, and follow aseptic technique during all phases of tissue culturing
Ensure all low-temperature freezers and refrigerators used to store archive blood samples and unprocessed tissue have been approved for use and have the appropriate signage posted to indicate freezer status
Receive and compile donor information into the final Donor Chart and complete the Donor Eligibility Assessment
Communicate with Recovery Agencies and ensure that relevant donor information and records are shared with the applicable Recovery Agency in a timely manner
Other duties as assigned

D. Financial Responsibilities

Submit timely expense reports and abide by the Expense Reimbursement Policy

E. Training

Participate in training plans and programs and complete them in a timely manner within set deadlines
Complete required training prior to attempting to perform a task
Maintain required training documentation

F. Document Control and Record Control

Assist in the completion and retention of documentation pertaining to all SOPs as required
Legibly and accurately complete all documentation associated with assigned duties in accordance with GDP and review the written documentation of others as required
Train and demonstrate proficiency in Xtant Medical’s document control system
Maintain information in physical and electronic files as required

G. Performance of Duties

Perform duties and responsibilities to the highest standards with efficiency, professionalism, and attention to detail; adapt to job changes and contribute to team success
Maintain confidentiality of donor and recipient information according to HIPAA

H. Required Skills/Abilities

Must be able to reason independently and work with minimal guidance
Ability to interpret data and make sound judgements based on those interpretations
Must deal effectively with a wide variety of personalities and situations requiring tact, judgement, and poise
Must be able to adapt to quickly changing priorities and schedules
Ability to maintain good working relationships with all co-workers and the general public and use good judgement in recognizing scope and authority

I. Education & Experience

Associate or bachelor’s Degree, preferably in science, from an accredited college or university is required or equivalent experience
One (1) year of experience that is directly related to the duties and responsibilities specified
Must be willing to acquire Certified Tissue Bank Specialist (CTBS) certification
Prior knowledge and experience in biologics manufacturing or other relevant cleanroom/aseptic environments preferred but not required
Some knowledge of FDA, ISO, and AATB requirements as applicable
Ability to write, review, and edit technical reports and SOPs
Ability to communicate effectively both orally and in writing
Ability to multitask
Must possess excellent organizational skills and strong attention to detail
Proficient computer skills required such as advanced knowledge of MS Word, Excel, PowerPoint, Outlook, and other software as necessary
Ability to investigate and analyze information and to draw conclusions
Some experience with records maintenance and document control preferred

J. Working Conditions

This position is based in an office environment
Standard work hours are Monday – Friday; 8:00 am – 5:00 pm. This position includes rotating on-call responsibilities, which will involve overtime, holiday, and weekend work
This position is located on-site in Belgrade, MT
Working conditions may include a laboratory setting, environmentally controlled area (ECA), cleanrooms, and other sterile environments with varying temperatures
This position will sometimes be required to wear personal protective equipment (PPE), including a laboratory coat, hair and shoe covers, gloves, etc.
Duties may include contact with human tissue, blood, bone, and fluids. Appropriate PPE is required in controlled areas and processes, which may include face shields, eye protection, masks, and any additional PPE as specified.
Adhere to all health and safety requirements specified when entering laboratory and device manufacturing areas and in the handling of company products
Hepatitis B vaccine is highly recommended and provided to employees who may have contact with human tissue at no cost to the employee. Any employee who declines a Hepatitis B vaccine will be required to sign a waiver

K. Physical Requirements

Ability to sit, stand, and work at a computer for prolonged periods
Ability to lift, carry, push or pull items of varying weight, typically up to 60 lbs.
Ability to move, bend, or twist the body in various ways
Ability to perform repetitive motions, such as reaching, grasping, bending, squatting, and stooping
Requires hand-eye coordination and manual dexterity for tasks such as typing, using hand tools or equipment, and assembling or handling small components with precision
Ability to see clearly, whether with or without corrective lenses
Ability to hear and understand safety signals, alarms, and customer requests in a noisy environment

Note: This Job Description is not designed to include a detailed listing of the activities, duties or responsibilities that may be required of the employee. This job description does not constitute an employment contract, implied or otherwise, and is subject to change by the employer as the needs of the employer and requirements of the job change.

Xtant Medical provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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Refine Your Search

client service coordinator jobs in belgrade, mt

Donor Services Coordinator I

Coordinator - Sales / Client Retention

Academic Services Coordinator

Student Services Coordinator - ILEAD

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