JOB TITLE: Recruitment Specialist
JOB SUMMARY: Partners with hiring managers and is responsible for all aspects of the full-cycle recruitment process in local and national markets. Identifies strong candidates, evaluates and assesses their experience and qualifications, and performs pre-screening of potential candidates. Identifies alternative applicant sources, analyzes the effectiveness of recruitment efforts, and opportunities for maximizing financial and human resources. Develops recruitment materials for use in local and national searches, researches certification / reciprocity requirements for designated professional staff, enhances resources / source relationships, and establishes and maintains recruitment networks. Conducts analysis of HR metrics and environmental assessments to assist with the integration of organizational strengths and strategies to enhance the retention of employees. Recruits for all vacant roles listed within the Center. Assists in the completion of People Operations duties as assigned.
REPORTS TO: People Operations Director
Expected Behaviors:
1. Standards of Conduct – You consistently demonstrate knowledge of, adherence to, and willingness to promote Devereux Strawberry Fields’ Standards of Conduct. As a Servant Leader of Devereux Strawberry Fields, you conduct yourself as a person of character and work as a compassionate collaborator creating meaningful connections with other employees and those we serve, while respecting boundaries.
2. Safety First - You follow our safety policies, procedures, and Center approved practices. You exercise good judgment when confronted with safety related decisions. You show the foresight of a servant leader by taking decisive action by demonstrating concern for the safety of our individual, yourself, community and others. You speak up/report when you identify practices that do not support the safety of individuals.
3. Mission Driven - You consistently demonstrate dedication to Devereux Strawberry Fields' mission and vision. You support Devereux Strawberry Fields' Philosophy of Care and work with others positively and in a caring and compassionate manner, demonstrating a passion for serving others (Person of Character). As a servant leader, you have a passion for serving others - assesses and tries to improve how people experience our services, systems, and processes.
4. Leads with Moral Authority - As a servant leader, you have clear expectations and you hold yourself and others accountable for meeting high standards and report/raise concerns when you identify behaviors/practices that do not meet standards. You work diligently to achieve goals, minimize risk, and take responsibility and ownership of your own decisive actions, work product, and services provided. You demonstrate this by completing assignments on time, working independently, and by being dependable. In performing your work, you demonstrate patience and self-control. You are always en route continually incorporating new innovations to advance our services, our industry and the lives of those we serve.
5. Ethical - You conduct business in a manner that adheres to established internal and external guidelines and regulations, and are regarded by others as one who will always "do the right thing," As a servant leader, you act with moral authority to show accountability and strive to meet the "Devereux Strawberry Fields Family Standard" and Devereux Strawberry Fields' Ethical Standards. You use Devereux Strawberry Fields' resources in a prudent manner. You are alert to potential risks, concerns, and violations, taking action to immediately report concerns to a supervisor or appropriate manager.
Competencies:
1. Customer Service - As a servant leader, you put people first showing care and concern for all. You are viewed by others as professional, approachable, friendly, and helpful. You see yourself as the face, the reputation, and the integrity of Devereux Strawberry Fields. You demonstrate knowledge of your customers (internal and external) and take steps to understand and address their current and anticipated needs. You follow up on your commitments and work to ensure the highest level of customer experience and satisfaction.
2. Respectful - As a servant leader, you treat others fairly, consistently, and with dignity. You display personal and professional boundaries. You use positive and pro-social interactions. You work as a compassionate collaborator to express appreciation and resolve conflict constructively, directly, and professionally. You welcome and accept the differences in others and develop meaningful connections and work well with others in a diverse environment.
3. Team Focused - You understand your role on the team and contribute towards its success. You are a compassionate collaborator, placing the team's interests ahead of your own. You work collaboratively with others and actively seek input from others to arrive at a solution. As a servant leader, you bring new ideas, innovation, vision and energy to the group. You actively support team decisions once they are made.
4. Capable Skilled Communicator - You demonstrate empathy, and readily share information or knowledge needed by others. You routinely promote open communication by listening to others and seeking and providing timely meaningful performance feedback. You offer sincere and specific praise. You effectively and appropriately convey your thoughts both verbally and in writing so that others understand. You use communication persuasively, technology effectively and responsibly, and within policy. You offer praise to others.
5. Positive Initiative - You lead and influence others by example. You take pride in your work and demonstrate servant leadership as a systems thinker with a "can do" nimble attitude while completing assignments. When challenged with obstacles, you always consider the greater good. You see the big picture and are solution focused. You effectively manage unexpected events with foresight, and you act on opportunities to improve the services.
Professional Skills:
- 1. Recruitment / Retention: Responsible for all aspects of the full-cycle recruitment of talent in the local and national markets. Acts as on-site expert/manager of ATS, using the ATS to its full capabilities as a recruitment tool. Identifies strong candidates, evaluates and assesses their experience and qualifications, and performs pre-screening of potential candidates. Develops recruitment tools, researches certification / reciprocity requirements for designated professional staff, enhances resources / source relationships, and establishes and maintains recruitment networks. Maintains on-going communication with candidates, as well as hiring managers and key operations staff to maintain awareness of critical current and anticipated staffing needs, and potential market shortages and conducts recruitment campaigns to address such needs. Consults with Center management personnel to determine current and anticipated staffing needs. Participate in National meetings and initiatives that will expand on Center recruitment capabilities. Serves as a mentor to center hiring managers.
- 2. Strategic and Business Planning: Identifies alternative applicant sources, analyzes the effectiveness of recruitment efforts, and opportunities for maximizing financial and human resources. Responsible for the development of recruitment materials for use in national and local searches, and the enhancement of resource / source relationships and expansion of recruitment networks. Ensures that there is current information or assessments of recruiting sources or other related industry trends and that practices reflect consideration of such factors. Works collaboratively with Corporate and Center leadership to modify recruitment and retention activities or strategies needed to support operational change/growth. Responsible for creating a vision and name recognition that allows the Center to expand markets and enhance the Center's Diversity effort. Works with PO Director and center leadership in the creation and implementation of the center recruitment plan and processes. Stays abreast of recruitment and industry trends, and emerging recruitment techniques, and proactively shares knowledge to develop and strengthen recruitment, with particular focus on proactive sourcing using traditional and innovative sourcing techniques. Utilization of job boards and niche site, resume database mining, online searches of the Internet, social media, professional networking, and cold calling are some sources to be used. Ensures recruiting and interviewing training for hiring managers is conducted and relevant.
- 3. Data Collection, Analysis and Management: Conducts analysis of HR metrics and environmental assessments to integrate organizational strengths and strategies to enhance the retention of staff. Creates systems to track outcomes of recruitment activities. Identifies internal turnover trends and conducts research or analysis of the cause(s) for it, and works with Corporate and Center management and Human Resources staff to enhance retention. Utilizes recruitment and retention data to effectively target action steps that support Center needs and goals.
- 4. Regulatory / Professional Practices: Assists in ensuring regulatory compliance and adherence to professional standards, utilizing the Balance Score Card, HR Dashboard, HR Quality Site Visit process and other means of reporting and observation.
This role profile reflects management’s assignment of current essential functions. It does not prescribe all or restrict the tasks that may be assigned now or in the future, relevant to primary job responsibilities for this role.
- Denotes Essential Functions.
Job Specifications:
EDUCATION: Associates or Bachelor's degree in Human Resources, Health Care or Business. A combination of education and experience may be considered.
EXPERIENCE: Minimum of three years high-volume, healthcare recruitment experience (Clinical, Nursing, Direct Support Professionals, and Administrative) in behavioral healthcare / human services environment required. Experience as an HR generalist preferred, with knowledge of state and federal employment law. Requires demonstrated proficiency using multiple techniques for candidate identification, including, but not limited to: referrals, internal databases, internet sourcing, cold calling and direct recruiting to obtain qualified candidates.
PHYSICAL REQUIREMENTS: Requires sitting 1/4 to 3/4of the workday. At times, significant walking, standing and stooping ½ to 3/4 of the workday. Frequent and / or occasional lifting up to 50 lbs. Requires vision and physical ability to regularly operate a vehicle. Significant and frequent use of physical requirements associated with verbal and written communication.
Able to work in a fast-paced work environment with multiple priorities, make decisions and adapt to changing work situations, grasp and apply new ideas and technologies, communicate and successfully interact with various personalities both internally and externally. Significant and frequent use of physical requirements associated with verbal and written communication. Will drive personal vehicle for Devereux Strawberry Fields business.
CORE CURRICULUM (recommended training): Internal Training: Obtain training to create knowledge of the Center operations, Balanced Scorecard, PO Dashboard, PO Quality Site Visit process, Budget Process, and Recruitment Best Practices. External Training: Participation in training through nationally recognized professional associations. Training to strengthen development in identified competencies and Professional Skills.
LEVEL OF SUPERVISION REQUIRED: Must be able to work efficiently and effectively with minimal supervision. Must seek out direction appropriately and as needed.
OCCUPATIONAL EXPOSURE Regularly works inside in areas that are adequately ventilated and lighted. Some fluctuation in temperature. Must have a valid drivers license with a good driving record. Travel up to 50%.
In keeping with Devereux Strawberry Fields’s philosophy that each individual should be encouraged to reach his or her full potential, and in compliance with the Americans with Disabilities Act (ADA), reasonable accommodations or modifications will be made for qualified individuals with disabilities to allow such individuals with disabilities to perform the essential functions of this position.
Benefits for full-time employees -
- Comprehensive Medical and Dental with low cost for employee coverage
- FREE employee Vision insurance
- FREE employee Life Insurance
- Flexible Spending Account
- Generous paid time off package beginning the first day of employment that includes vacation, sick, and 10 holidays
- Employee Assistance Program and Life Coaching
- Discounted monthly gym memberships at participating, local fitness centers
You deserve to work somewhere that gives back to you! Devereux is proud to offer ASCEND – the first career accelerator program exclusively designed to give behavioral healthcare workers – the career guidance, one-on-one coaching, skills and financial assistance you need to reach your full potential. This program includes 100% of tuition covered (up to $15k reimbursed annually for undergraduate and $25k reimbursed for graduate) and student loan repayment, among other benefits!
Devereux has a zero-tolerance policy for abuse and maintains policies and procedures to systematically reduce the risk of abuse to occur in our organization. Devereux fosters a culture of reporting abuse, and will cooperate with the authorities to the fullest extent possible.
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