This role serves as a central operational and communication hub between internal teams (Buying, Distribution Center, Store Operations, Visual, Finance, and Accounts Payable) and external vendors. The position is responsible for maintaining pricing accuracy, managing promotional updates, overseeing RTV processes, and supporting vendor and compliance activities.
The individual in this role demonstrates strong analytical and managerial skills, the ability to train and guide team members, and a deep understanding of company policies and procedures. They ensure seamless coordination of purchase orders, vendor communication, and documentation while supporting continuous improvement initiatives across pricing, promotions, and compliance.Top of Form
Essential Job Functions & Responsibilities:
-
Updates promotion list(s) and Aptos pricing simulations for weekly promo pricing
-
RTV’s- communicate the return to the stores, main log and daily follow up with the store teams until the RTV is complete
- Communicate regularly with buyers, vendors, and other cross-functional partners to resolve questions and support business needs.
-
Understand and communicate the purpose and intent of departmental policies, procedures, and reports.
- Apply effective leadership and problem-solving skills to address departmental and operational needs.
- Assist with updating departmental policies, procedures, reports, and training materials.
- Maintain knowledge of the Vendor Compliance Guide and help ensure adherence to established requirements.
-
Support daily communication with Store Operations and the Visual Director regarding store promotions, directives, and promotional checklists.
- Serve as a liaison to the Distribution Center by updating pre-ticketing logs and coordinating pre-ticketing requests.
-
Support the Distribution Center team by opening and closing purchase orders as needed.
- Coordinate the return of samples to vendors, including packing shipments, maintaining accurate records, and communicating with vendors and the Distribution Center.
- Update and maintain daily logs, including purchase orders entered, checking style attribute, Google Bucket images, and PID style corrections.
-
Support new vendor setup by coordinating with vendors and the Accounts Payable team and maintaining all required tracking logs.
-
Update and maintain the Vendor Contact Master Log as needed.
-
Distribute Product Development agreements to vendors and file and log completed agreements upon receipt.
-
Submit markdown total reports by channel.
-
Coordinate with vendors and Fineline to identify discrepancies and resolve ticket-order issues as needed.
Key Qualifications & Requirements
-
Strong written and verbal communication skills, with excellent grammar and attention to detail.
-
Strong proficiency in Microsoft Excel and Google Workspace, including Sheets, Docs, and Drive.
- Strong research, organization, and time-management skills.
-
Demonstrated problem-solving abilities, including identifying issues and following established procedures to resolve them.
-
Developing critical-thinking and analytical skills, with the ability to apply sound reasoning and logic to routine business challenges.
-
Ability to manage multiple priorities, adapt to changing needs, and remain flexible in a fast-paced environment.
-
Curious and eager to learn, develop new skills, and continuously improve.
Culture & Leadership
-
Embody and demonstrate Windsor’s values when working with the immediate team and the broader Windsor family.
-
Clearly communicate product strategies and build strong cross-functional relationships with the Buying, Distribution Center, IT, and Store Operations teams.
-
Provide leadership and support to employees and peers, fostering an environment of open communication, collaboration, and professional development.
-
Communicate challenges, opportunities, and recommendations to supervisors clearly, professionally, and respectfully.
-
Prioritize workloads effectively while remaining responsive to evolving business needs.
Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. Must have the ability to walk short distances. Sedentary work. Exerting up to 10 pounds of force occasionally and/or a small amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Adequate movements (motions) of the wrists, hands, and/or fingers. Team members are required to have close visual acuity to perform activities such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
- Job descriptions are merely a summary of the position. Duties and responsibilities are subject to change and may include any other that management finds necessary to successfully maintain business operations.
WINDSOR EQUAL OPPORTUNITY EMPLOYER
